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Benzel-Busch Honored with 2017 DealerRater Dealer of the Year
ENGLEWOOD, NJ (Feb.11, 2017) – Benzel-Busch Motor Car has been awarded a DealerRater 2017 Mercedes-Benz Dealer of the Year Award for NJ and a DealerRater 2017 Consumer Satisfaction Award, while it’s Audi Meadowlands dealership has earned a third consecutive DealerRater Consumer Satisfaction Award for 2017. The DealerRater (www.DealerRater.com/) Consumer Satisfaction Award is an annual recognition given to the top 10% of auto dealerships regardless of make that deliver outstanding customer service as rated by online consumer reviews. The Dealer of the Year Award acknowledges top U.S. and Canadian auto dealers by brand and state who demonstrate excellent customer service as expressed by consumer reviews written on DealerRater. Benzel-Busch is honored to be both the highest ranking Mercedes-Benz dealership according to consumer reviews for the state of NJ and within the top 10% of all dealerships nationwide.
“We’d like to congratulate Benzel-Busch Motor Car and all of our Consumer Satisfaction Award winners,” said DealerRater CEO Gary Tucker. “DealerRater’s extensive review database allows shoppers to identify dealerships that are providing excellent customer experiences, and it’s clear that Benzel-Busch Motor Car is hitting the mark in the U.S. Car buyers have (also) identified Benzel-Busch Motor Car as the best Mercedes-Benz dealer to do business with in New Jersey. The quality and number of reviews for Benzel-Busch Motor Car speak volumes of the top-notch experience they provide to customers,” he said.
Benzel-Busch Motor Car’s reputation for customer service has garnered numerous accolades, including a third consecutive Consumer Satisfaction Award for its Audi Meadowlands dealership. Audi Meadowlands has also been recognized as a multiple Magna Society Award recipient by Audi USA.
“Today’s car shoppers pay attention to reviews and dealerships online reputation, which makes the significance of the Dealer of Year and Consumer Satisfaction Awards crucial to dealers looking to thrive in today’s business environment,” added Tucker.
“We always strive for excellence in delivering the highest possible customer service in every aspect of our business and have been recognized by Mercedes-Benz for excellence in customer satisfaction through winning their Laureates Award. Now to see customers recognize us with consistently high ratings for customer satisfaction on DealerRater is extremely rewarding,” said President Joseph Agresta, Jr.
Consumer Satisfaction Awards are given to the top 10 percent of U.S. new-car dealers based on their PowerScore, as well as top independent and Canadian dealerships that receive at least 25 annual reviews and maintain an average PowerScore rating of 4.0 out of 5.0. The PowerScore is determined by using a Bayesian algorithm that factors the dealerships average DealerRater consumer rating and the total number of reviews written about the dealership during the 2016 calendar year. DealerRater has an audience reach of more than 40 million consumers who read more than 3 million dealer reviews.
Family owned for nearly half of a century, Benzel-Busch Motor Car is America’s premier automotive dealership; proudly representing Mercedes-Benz, Audi, and smart brands with dealerships conveniently located in Northern New Jersey, and serving New York City and the entire Tri-State area. Mercedes-Benz USA has awarded Benzel-Busch the Sales and Service Laureates Award for outstanding customer experience and DealerRater named Benzel-Busch NJ 2017 Dealer of the Year and winner of their 2017 Consumer Satisfaction Award. Audi Meadowlands has been recognized as a multiple Magna Society Award recipient by Audi USA and is a DealerRater® 2017, 2016, and 2015 Consumer Satisfaction Award Winner. Both dealerships were named Customer Champions Honoree by 1to1 Magazine as well as Jersey’s Most Generous Companies of 2015 and 2016 by NJ Monthly. Benzel-Busch’s reputation is built on a foundation of integrity, transparency and trust. With its 170,000 square ft. state-of-the-art sales and service facility and luxurious amenities, Benzel-Busch has inventory available to meet your individual needs. Benzel-Busch’s unique approach to automotive retailing focuses on superior attention to detail with unparalleled response to owner requests, utilizing cutting edge technology; assuring the ultimate personalized experience. Start your journey today and Define the Way You Drive at www.benzelbusch.com or by calling 201-567-1400.