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Benzel-Busch's authorized Mercedes-Benz dealer in Englewood NJ has been awarded a 2019 DealerRater Dealer of the Year Award, which recognizes auto dealerships across the U.S. and Canada who deliver outstanding customer service, based on consumer reviews written on DealerRater.com.
"Car buyers have spoken and have identified Benzel-Busch as the best Mercedes-Benz dealer to do business with in NJ," said DealerRater General Manager Jamie Oldershaw. "The quality and number of reviews for Benzel-Busch speak volumes of the top-notch experiences they provide to customers."
The DealerRater Dealer of the Year Awards are based on reviews by new- and used-car shoppers and those who took their vehicles into dealerships for service. Reviewers evaluated Benzel-Busch on its customer service, quality of work, friendliness, pricing and overall experience.
Benzel-Busch has demonstrated consistently high PowerScore™ ratings for customer satisfaction, placing it in the top of its class. The PowerScore is determined using a Bayesian algorithm that factors the dealership's average DealerRater consumer rating and the total number of reviews written about the dealership during the 2018 calendar year.