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2020 Mercedes-Benz CLA 250 4MATIC® Coupe Lease Special

2020 Mercedes-Benz CLA 250 4MATIC® Coupe Lease Special

$419 per month for 36 months
$4,113 due at signing
Offer only valid until December 2, 2019.

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Details

Available only to qualified customers through Mercedes-Benz Financial Services at participating dealers through December 2, 2019. Not everyone will qualify. Advertised 36 months lease payment based on MSRP of $41,295 less the suggested dealer contribution of $899 resulting in a total gross capitalized cost of $40,396. Dealer contribution may vary and could affect your actual lease payment. Includes Destination Charge and Premium 1 Package. Excludes title, taxes, registration, license fees, insurance, dealer prep and additional options. Total monthly payments equal $15,084. Cash due at signing includes $2,899 capitalized cost reduction, $795 acquisition fee and first month's lease payment of $419. Your acquisition fee may vary by dealership. The acquisition fee charged by the dealer may affect the total cash due at signing. No security deposit required. Total payments equal $18,778. At lease end, lessee pays for any amounts due under the lease, any official fees and taxes related to the scheduled termination, excess wear and use plus $$0.25/mile over 30,000 miles, and $595 vehicle turn-in fee. Purchase option at lease end for $24,364 plus taxes (and any other fees and charges due under the applicable lease agreement) in example shown. Subject to credit approval. Specific vehicles are subject to availability and may have to be ordered. See participating dealer for details. Not valid in Puerto Rico. Please always wear your seat belt, drive safely and obey speed limits.

Reviews

85
November 9th, 2019
Scheduled the service visit for 8am via the App-received confirmation number, however when I got service center-appt was not listed on your end.
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100
November 9th, 2019
Wouldnt go anywhere else. Ive bought 3 cars this year from them. !!!! The best there is. Wouldnt go anywhere else, ever! Thank you!!!!
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DealerRater
100
November 9th, 2019
This is the third time we are buying a car from the dealership. John our sales person is professional, accommodating . He always follows through and makes for a great overall experience.
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100
November 8th, 2019
I am always treated professionally and courteously. My car is always taken care of to my satisfaction and I leave feeling very good about the service
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100
November 8th, 2019
This was my first time purchasing a Mercedes my experience was over the Top thanks to Doug Ryan and Jason Burgoyne Thank you so much for a amazing experience Elizabeth Nardi
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100
November 7th, 2019
Was in and out on time, and the loaner car was already prepared to be picked up. I made it to work on time in the morning and before 9am.
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100
November 7th, 2019
As I have been accustomed to receiving great service from each member of the service team; it is no surprise that they continue to achieve, once again, top ratings in this survey. Frank Armando is a pleasure to deal with and keeps me informed with the progress of the vehicle's service; a true...
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100
November 6th, 2019
Awesome service. They went above and beyond by mounting by plates in the way I requested. Thank you for an amazing first service experience at Benzel
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DealerRater
100
November 6th, 2019
The service was worry free and fast. easy in and easy out.
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Cars.com
100
November 5th, 2019
I don't put very many miles on my cars, however when I have them serviced, Chris Iseman is the best! Been working with Chris in service since the 90's
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100
November 4th, 2019
2018 GLC 63 SUV Kept having wiper issue (this is a known issue, it's all over the place if you Google it). Got serviced for 3 times for the same thing. Benzel was willing to help and I appreciate that but I just find it very weird that MB cannot make basic of the basic work normal?? They said...
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100
November 2nd, 2019
This is my second lease through Lou Gallo. He is a very nice and professional member of the MB sales force. He was always available, worked with me on our timeline and really did his best to get me the car I wanted in a timely fashion. I have recommended him to others. He will be the first person I...
Benzel-Busch Motor Car Replied: Hello prd123, we appreciate your kind words and review!
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100
November 2nd, 2019
I am a very demanding customer and my service provided by Dave Tangen was exceptional. My car had a unexpected issue rendering the car undrivable but Dave got back in touch with me within a very short time and worked me in. I was provided a loaner car immediately and was able to get back to work...
Benzel-Busch Motor Car Replied: Hello CLS550, we appreciate your kind words and review!
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100
November 2nd, 2019
Regular service visit. From the time I arrived the staff was amazing. Very considerate, accommodating and extremely nice group of people. I can only assume the mechanics who worked on the car were just as efficient and good.
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100
November 2nd, 2019
The experience of buying my car was because of my salesman, Louis Gallo. He made it so easy with no drawn out process.
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100
November 1st, 2019
As soon as I drove in someone greeted me and took me inside to see an adviser. Everyone was nice an friendly.
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100
October 31st, 2019
Doug answered all my questions, made my selection process a breeze! Very knowledgeable and made me feel comfortable. He was patient and didnt pressure me as most salespeople do at other dealerships. Would definitely do business again,and highly recommend benzel bausch.
Benzel-Busch Motor Car Replied: Hello Princess1223, we appreciate your kind words and review!
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100
October 30th, 2019
I should have just come here first. The service at this dealership is far superior to other dealerships I went to while looking for a car. Lamont Sauders was great to work with.
Benzel-Busch Motor Car Replied: Hello Anthony, we are so glad to hear that you had a great experience! We will pass on your kind words to Lamont.
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100
October 29th, 2019
Sandro was great!!! He met all my needs and was truly a great help in purchasing my new car. He even we above and beyond to make sure I secured a extended warranty. I couldn't have done it without him.
Benzel-Busch Motor Car Replied: Hello Nai1218, we appreciate your kind words and review!
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100
October 28th, 2019
Recent purchase of Mercedes glc300 at this dealership with Doug - very pleasurable and successful service, amongst my experience of a very patchy industry of used car sales people
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100
October 28th, 2019
Our Service Advisor, Scott Bateman, was very knowledgeable and professional. He took time to understand what our concerns were and explained what their course of action would be to remediate our issue. He provided timely status updates which was very helpful.
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100
October 28th, 2019
This is our 4th Mercedes-Benz 2019 CLS 8000 miles shock service done well, Chris was knowledgeable. Happy to drive without noisy from the back. Thank you.
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100
October 28th, 2019
Everything here was phenomenal. I dealt with Lamont Sauders who was great to work with. Just a great, pleasant experience from the moment I walked in to the moment I left. Awesome.
Willy Aramayo Replied: Hello Anthony D, we are so glad to hear that you had an outstading experience! We appreciate your review and we hope to see you again in the future!
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100
October 27th, 2019
Great service as always. Everything was perfect as usual. Thank you. The valet service, Carcierge Valet, was also a very big help. Theyre an Excellent company.
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100
October 25th, 2019
John Powell is always excellent in scheduling and making sure everything is perfect. Our visits to the service department are always excellent. The waiting area is always impecably clean and all the staff members are always gracious and accomodating
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96
October 25th, 2019
Sandro and Mathew were extremely professional and courteous. I never felt pressured and was comfortable exchanging ideas. I would recommend them to my friends and family and will keep coming back to you guys- this was my second vehicle with you guys and am very happy so far. Chirag
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100
October 25th, 2019
Michael made my car buying experience seamless and very easy! He was very attentive and accommodated all my needs and requests. It is safe to say I will be a returning customer and referring all my friends and family to this dealership.
Willy Aramayo Replied: Hello Jonathan Babia, we appreciate your kind words and review!
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100
October 25th, 2019
I just left this dealership and can't tell you how helpful all the folks in the service area were. Especially Chris Huling. Keep doing what your doing and I will be back to lease/buy/service with Benzel-Busch going forward. Thank you again!
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Yelp
100
October 22nd, 2019
I live in CT and have been doing business with Benzel for quite a few years now. I am always impressed by their professionalism, courtesy and willingness to put the customer first. They always make things easy, getting to the bottom line quickly on the deal and getting me in & out without hassle....
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DealerRater
100
October 21st, 2019
Very pleased with the Service. Happy to view my car as it was being worked on. Service advisor, Harold was very knowledgeable & answered all my questions. He was transparent about the cost upfront & there were no surprises at the end with the bill. Will service my other car here as well. Thank you.
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100
October 18th, 2019
I arrived an hour earlier than my service appointment time but was still welcomed. My service representative was efficient and courteous and I completed the necessary paperwork for a loaner car. Mr Torrill suggested I include a tire rotation for $185 which I agreed to only to call and cancel when I...
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100
October 18th, 2019
Whether it's the sales team, the service dept. staff, or the auto technicians, all are superior in their interactions with customers. I've been buying cars from this dealership since 1966, and will continue to do so in the future.
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96
October 16th, 2019
Benzel-Busch is the third MB dealer I have used and they will be the only dealer I will use in the future. Giovanni and the entire team, including Joe and Stacy were excellent to work with. I couldn't be happier with my experience at Benzel and will recommend them without reservation. I also got...
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100
October 16th, 2019
Chris Iseman was very informative. The work was done promptly and neatly. The car was very clean when I got it back and the loaner car was very nice.
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100
October 14th, 2019
the service its always exceptional, if decide to lease a new Mercedes will continue to use this dealer for service.
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100
October 14th, 2019
Exceptional purchase experience as well as the service provided on my vehicle by the Service Dept.
Willy Aramayo Replied: Hello Thomas Milanak, we appreciate your kind words and review!
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100
October 10th, 2019
Bough a pre-owned there. The environment is very nice, and service is great too. Got myself a very good deal on the car also.
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100
October 10th, 2019
I was in the market for a used E Class with low mileage. Benzel-Busch had an excellent selection and the purchasing process was very professional and customer service friendly. Mike, the sales representative, was extremely knowledgeable about the product line and we negotiated a very fair deal. ...
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100
October 10th, 2019
Sales person Doug was exceptional - very pleasing experience with him - friendly and accessible without being pushy
Willy Aramayo Replied: Hello Tim. Milton, we appreciate your kind words and review!
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100
October 9th, 2019
Great it was a pleasant experience courteous fast very professional.the waiting room very comfortable with brewages so I am very happy of my visit.
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96
October 9th, 2019
Service appointment was easy to get. Arrival at the dealership was well organized. Our advisor, Tim Torell, was courteous and knowledgeable and kept us informed about the progress of the service through emails and texts. A loaner car was provided. Our car was repaired in a timely fashion and was...
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100
October 9th, 2019
1 call to my salesman and my service, loaner, and insurance ( cracked rim) were taken car of. Thank you Giovani and Chris! Great job, much appreciated.
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100
October 9th, 2019
Thanks Benzel-Busch service for repairing my vehicle ahead of schedule. The service experience is always above and beyond what I have ever experienced with other dealers.
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100
October 9th, 2019
Frank Armando was very kind and professional. The little concern was not just let slip, but they did their best to fix it.
Willy Aramayo Replied: Hello Yoonsoo Kim, we appreciate your kind words and review!
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100
October 9th, 2019
An exceptional experience. Every step of the way--- the services were seamless. Talia is perhaps the best salesperson I have had during my 35 years buying Mercedes products; I won't go anyone else but Benzel-Busch in Englewood NJ.
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100
October 8th, 2019
Chris Huyling took care of my car and he was thoroughly professional. He worked with my schedule and was flexible. I will bring my Car for service to them anytine.
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100
October 7th, 2019
Frank Armando and the entire crew who served me were professionals and knowledgeable in their work
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100
October 7th, 2019
It is because of the professionalism and courtesy that was shown to me by Chris Iseman that I remain a continued customer of Mercedes Benz
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100
October 4th, 2019
I'm a return customer to this Mercedes dealer.I received an offer via email that was an actual offer, not just a teaser. Worked out for me. Excellent service. Courteous staff. I not own a 2019.
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100
October 3rd, 2019
They did a great job servicing my car, first time going to this dealer, referred by a service technician that works at this dealership. Ask for Tim Torell, he's the best, hooked me up with a brand new 2020 GLE Loaner as well as a discount on my service on my 2018 E Class. Will def be going back with...
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Yelp
100
October 3rd, 2019
it was great,k Digiovani had all the documents ready and Joanna was exceptional in introducing me to all the new features, and it was done in less time that I had expected.
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100
October 3rd, 2019
Extremely efficient and attentive to the customer. From the check-in throughout the servicing the staff was keeping the customer updated on the progress and estimate of the completion time.
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100
October 3rd, 2019
The scheduling and entire process was easy and quick. I was brought a loaner as requested and kept up dated throughout the process. Everyone is very friendly and helpful.
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96
October 3rd, 2019
They did a great job servicing my car, first time going to this dealer, referred by a service technician that works at this dealership. Ask for Tim Torell, he's the best, hooked me up with a brand new 2020 GLE Loaner as well as a discount on my service on my 2018 E Class. Will def be going back with...
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DealerRater
100
October 1st, 2019
The best experience I ever had at a car dealership! Giovanni is very professional as a salesperson and as a car expert. He gave us the best service that we ever have. He and Jason are very honest, they didn't promise me anything that they can't provide. I strongly recommend doing business with them.
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100
October 1st, 2019
I loved dealing with Benzel Busch. They were extremely professional and helpful. My salesman Frank and finance were great. I would recommend this dealership to anyone wanting to purchase a Mercedes.
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100
September 29th, 2019
John Meyer was everything you would want in a car salesman. He was patient, informed, professional and caring. I didn't know what to expect but I was pleasantly surprised by my experience with the Benzel Busch dealership. John spent the better part of a day with me saw the process through from...
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92
September 28th, 2019
While driving my daughter to school got signal that had a flat tire. I called the dealership and they said come right in. The service associate was amazing.
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100
September 27th, 2019
Drop off, getting loaner car, and pick up all very efficient and smooth. Work on malfunctioning traffic reporting in GPS navigation solved the problem. Very professionally run service department.
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100
September 27th, 2019
Scott Bateman was efficient and kept me up to date on service appreciated loaner provided Car was delivered clean and in superb condition despite the rain
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100
September 27th, 2019
I always ask for Andrew Gomez when I go for service at Benzel Busch, he always goes the extra mile!
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Cars.com
100
September 26th, 2019
Michael was exceptionally knowledgeable and accommodating. He not only matched our budgetary needs, he also insured the car matched our expectations. The delivery process was meticulously performed, making sure all aspects of the car were explained. Everyone from upper management, sales, and...
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100
September 25th, 2019
Customer service is always excellent. Very courteous and professional and fast! I am always kept up to date on the status of my cars service and wait time. Also the lounge area is amazing! Coffee, bagels, yogurt, sandwiches!!
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100
September 25th, 2019
From Start to finish I received everything I needed and wanted. The price was negotiated in a mater of hours. Jason was so easy to deal with. The trade I was giving in was a price that was fair. Matt was on top of all the paperwork and delivery. Scott in financing was very helpful and I even...
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100
September 25th, 2019
sir Yusuf is the best! i love my new GLA250 2019 denim blue!
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Cars.com
100
September 24th, 2019
I just leased my 9th Mercedes since 1999. There is a reason why we come back. The quality of the cars along with the service of the cars cannot be topped. The staff knows how to treat customers. You walk into the showroom and right from the start you know it's different. I feel like family ...
Willy Aramayo Replied: Hello Fred and Patti, we appreciate your kind words and review!
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100
September 24th, 2019
This was my first experience with Benzel Busch and I was very very impressed. My salesman Frank was professional and went out of his way to make sure my purchase went fast and smooth. Everyone I dealt with the day of my purchase went perfect. I cannot say enough about the employees at Benzel Busch.
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100
September 24th, 2019
Doug Ryan and Scott Raymond were great and made the process quick and convenient. Stacey, Scott's colleague in finance walked over to check on me and said hi. So did Michael Erlich. The guys who prepped the car for delivery made it look like it had just come off the showroom floor, I will be...
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100
September 23rd, 2019
This is one classy dealership with no pressure, no hassle, no stress. Doug Ryan, whom I dealt with during my entire purchasing process, was totally professional, courteous, friendly and knowledgeable. No bait and switch nonsense. Everything was disclosed upfront. Doug is simply the best salesman I...
Benzel-Busch Motor Car Replied: Hello Alberto C, we appreciate your very kind words and review! We hope to see you again in the future!
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100
September 23rd, 2019
The entire purchasing process was painless. Doug Ryan was the salesman I dealt with. He was professional, courteous, knowledgeable and never in a second pressured me to purchase anything. Great dealership; great salesman. Highly recommend it!
Willy Aramayo Replied: Hello Alberto, we are so glad to hear you had an fantastic purchase experience at Benzel-Busch. We appreciate your kind words and we hope to see you again in the future!
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100
September 22nd, 2019
This was by far the easiest car purchase Ive ever made. Joe was amazing from start to finish. I will send all my friends and family to this dealership. 5 star service!!
Benzel-Busch Motor Car Replied: Hello Ann Cannon, we appreciate your kind words and review!
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100
September 22nd, 2019
Very professional. Everything was handled just right by my service tech, Marko. They all make it much easier to have your car serviced.
Willy Aramayo Replied: Hello Jeffrey T. Delinko, we appreciate your kind words and review!
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100
September 21st, 2019
Benzel bush is a professional dealership. The whole process was simple. Who ever I dealt with from the salesmen Mike and Steve. The manager Jason. They all made it easy. No pressure. The car was ready when promised. They answered all my questions. Feel free to call or stop by anytime if we can help...
Benzel-Busch Motor Car Replied: Hello Rrg451@aol.com, we appreciate your kind words and review!
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100
September 21st, 2019
All the personnel at B-B are courteous, knowledgeable, and have the customer in mind. The Service Dept. is top-notch, as are the service advisers.
Benzel-Busch Motor Car Replied: Hello Mac B., we appreciate your kind words and review!
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100
September 18th, 2019
Tim Torell was great to work with. Explained everything in detail, broke down the estimate ahead of time and then followed up explaining all the charges based on what was covered and what wasn't, Also having a brand new loaner was convenient too. I would definitely go back for service and will book...
Benzel-Busch Motor Car Replied: Hello SJS, we appreciate your kind words and review!
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100
September 18th, 2019
Once again my experience with BB exceeded my expectations. I took advantage of the valet service and loaner car option for my inspection. Chris Iseman contacted me and went over what service would be performed. After the work was completed, my car was returned serviced and cleaned. Sincere...
Benzel-Busch Motor Car Replied: Hello Herbert L, we appreciate your kind words and review!
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100
September 17th, 2019
The whole buying process was truly exceptional . I would recommend Jay Lee to anyone.
Willy Aramayo Replied: Hello Joan, we appreciate your review and we hope to see you again in the future!
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100
September 14th, 2019
Excellent reception, service, time of care and quality of inspection and care. It was impressive that as I pulled up they immediately registered the car and said I could have it within an hour or so. Help yourself to coffee during the interim.
Benzel-Busch Motor Car Replied: Hello James, we appreciate your kind words and review!
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100
September 13th, 2019
Quick drop off, Chris Iseman was great to work with on the service and the loaner car. I received a text message when it was ready, and was able (if needed) to return the loaner car a day later. I was also able to have the car (18 months old) undergo a (long standing) complimentary detailing.
Benzel-Busch Motor Car Replied: Hello danf, we appreciate your kind words and review!
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100
September 12th, 2019
I was in the market for a used luxury vehicle and was treated amazingly by Steven and the other staff at Benzel Busch in Englewood. Not only was Steven kind, he was also very funny and made me feel good about my purchase. Even though I ended up going with an Audi A4 they had in inventory, and not...
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100
September 12th, 2019
excellent customer service via Niko. doesn't get any better than this. very happy with the entire experience from start to finish. I definitely recommend. Bravo!
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100
September 11th, 2019
I have been leasing my car through your dealership, and your sales associate Lino has been great!
Willy Aramayo Replied: Hello Mauro Annese, we appreciate your kind words and review!
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100
September 11th, 2019
Dave Tangen is an excellent representative of the brand and always provides exceptional service
Willy Aramayo Replied: Hello Andre Passero, we appreciate your kind words and review!
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100
September 11th, 2019
Entire service staff is truly outstanding. Outstanding experience.
Willy Aramayo Replied: Hello Howard Sheikowitz, we appreciate your kind words and we hope to see you again in the future!
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100
September 10th, 2019
Joseph is exceptional employee - you should make sure to keep him fully engaged. This was my 5th purchase from the dealership - one of the big reasons is exceptional service by Joseph.
Benzel-Busch Motor Car Replied: Hello RS, we appreciate your kind words and review!
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100
September 10th, 2019
I was introduced to Lou Gallo by a former customer. Lou walked with me through the whole process and was responsive, honest and extremely enlightening and helpful.
Benzel-Busch Motor Car Replied: Hello Lock, we appreciate your review and we hope to see you again in the future!
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100
September 10th, 2019
I have been bringing my car for service for years! I refuse to go anywhere. They are always courteous and they always go above and beyond!!!! LOVE the service team! Chris I is truly exceptional.
Benzel-Busch Motor Car Replied: Hello Reecie01, we appreciate your kind words and review!
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100
September 8th, 2019
In and out with a loaner as they promised. Service by Frank was perfect and exactly as he said it would be.
Willy Aramayo Replied: Hello fred, we appreciate your kind words and review!
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100
September 7th, 2019
I have no words to describe Jim for his dedication, patience & helpfulness when striking this deal! I am convinced that no other car is better then MB! I am hooked on to this marvelous car! I hope I continue to drive this car as long as I am able. Thanks.
Benzel-Busch Motor Car Replied: Hello Asha, we appreciate your kind words and review!
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100
September 7th, 2019
Lino was the dealership is great I been going there for over 30 years and recommended many friends
Willy Aramayo Replied: Hello MARIA AIELLO, we appreciate your kind words and review!
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100
September 7th, 2019
Gio is always a pleasure to work with. He makes the process easy and pleasant.
Willy Aramayo Replied: Hello Leo, we are so glad to hear that you had a great experience at Benzel-Busch! We will pass on your kind words to Gio.
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40
September 6th, 2019
Waited over 2 hours for them to change a tire. The best or nothing? Nothing would have been better. No information was given to us and there was no reason for it to take this long. Very disappointed.
Willy A. Replied: Hi Paige M.I do apologize for the amount of time it took to repair/replace the tire. I would like to look into the situation however do not have any information. Would you please call me directly at 201-567-1400 x11214. You can also email me at Kind Regards,Willy AramayoClient Relations Manager
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Yelp
96
September 6th, 2019
Giovanni, was my previous salesperson and was aware of what type of car I was looking for. He was In regular contact with me when my lease was coming up and we spoke about options. Based on our conversations. he was able to provide me with a good deal on a car matching my previously stated...
Benzel-Busch Motor Car Replied: Hello Ralph T. , we appreciate your kind words and review!
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DealerRater
96
September 6th, 2019
This is my 3rd car purchase from the same sale rep Frank Lauro who gives exceptional customer services before & after my purchase. Thank you Frank
Benzel-Busch Motor Car Replied: Hello Garth, we appreciate your kind words and review!
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100
September 6th, 2019
Great fast service and always accommodated with a loaner car.
Willy Aramayo Replied: Hello Denice Coles, we appreciate your kind words and review!
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Cars.com
100
September 5th, 2019
Gio and the staff at Benzel-Busch were committed ensuring that I found a vehicle that I was happy with. Overall, I am very happy with the vehicle and the purchasing experience.
Benzel-Busch Motor Car Replied: Hello R.Ross, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
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DealerRater
100
September 5th, 2019
Pat went out of his way to make sure that I was happy with my new car. He explained enough about the features to make me comfortable & especially because he returned a few days later to put my license plates on my car after switching my vanity plate registration to the new car. Be very good to...
Benzel-Busch Motor Car Replied: Hello, we appreciate your kind words and review!
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DealerRater
100
September 4th, 2019
good timely service well handled by Chris my service rep
Willy Aramayo Replied: Hello robert lombardo, we appreciate your kind words and review!
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Cars.com
96
August 28th, 2019
I didnt expect a lot but Orlando was very patient, friendly and tried to give the best deal as I requested. Definitely Ill recommend him to my friends who need new cars.Tnx, Orlando!
Benzel-Busch Motor Car Replied: Hello Hyoeun Kim, we appreciate your kind words and review!
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DealerRater
100
August 27th, 2019
Marko delivered exceptional Service. I very much liked the valet service as it is very convenient especially with working saves a ton of time. Marko was always keeping me up on what was occurring. The payment process on live was seamless. Thank you to the service team!
Willy Aramayo Replied: Hello carolyn guglielmo, we appreciate your kind words and review!
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Cars.com
100
August 27th, 2019
This by far is the best dealership I've ever been to from California to Texas to Florida to NYC I've never experienced a dealership honest upfront and caters to your needs. A very comfortable buying experience. Sandro D. Martinez I thank you and the entire team. This is what customer service and...
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Yelp
100
August 26th, 2019
Everyone I worked with at Benzel-Busch was professional knowledgeable honest and friendly. They were all extremely helpful with everything from sales and service to the explanation of the features to my financial inquires.
Benzel-Busch Motor Car Replied: Hello Gerardiello33, we appreciate your kind words and review!
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DealerRater
100
August 23rd, 2019
Chris Hulings did a great job. He went out of his way to make sure I was satisfied and made sure of it by following up more than once with me. I really appreciate his efforts. Thanks again for a job well done. Sincerely, Tom Liccardo
Benzel-Busch Motor Car Replied: Hello TommyL, we appreciate your review and we will pass on your kind words to Chris!
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DealerRater
100
August 21st, 2019
Benzel-Busch is the best car dealership we have ever experienced in more than 50 years of buying, trading and having our cars serviced. With Benzel-Busch it is not just the quality of cars they promote and sell, it is the quality of the entire organization from the "so-called least" to the owners. ...
Willy Aramayo Replied: Hello Wes Ragsdale, we appreciate your very kind words and review! We can't wait to see you again in the future!
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Cars.com
100
August 21st, 2019
Benzel Busch is superior when it comes to customer service, quality and price. Truly a remarkable buying experience! Ben Walsh and Jason are the best.
Willy Aramayo Replied: Hello Daren McNally, we appreciate your kind words and review!
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Cars.com
100
August 19th, 2019
I could not have leased this GLA250 without the incredible expertise of Mr. Jay Lee. His knowledge and kindness made me feel at home and gained my trust on him. I trusted him 100000% at every step of the process. Thanks so much !! You are the best.
Benzel-Busch Motor Car Replied: Hello Ayoon1004, we appreciate your kind words and review!
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DealerRater
100
August 17th, 2019
Frank went above and beyond and made my experience flawless at Benzel - Busch. He thoroughly explained all the options to my husband and me. The best car buying experience I ever had! I am enjoying my GLC 300. A huge thank you to the entire team who helped. I will definitely recommend this...
Benzel-Busch Motor Car Replied: Hello Lulu, we appreciate your kind words and review!
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DealerRater
100
August 15th, 2019
Benzel Busch always provides excellent service in a timely manner. The service providers are profession and follow up with progress reports.
Willy Aramayo Replied: Hello Karena, we appreciate your kind words and review!
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Cars.com
100
August 15th, 2019
Service completed successfully and on time. John Powell was very helpful. Everyone I encountered was friendly and helpful. I appreciate the use of the loaner car which was spotless.
Benzel-Busch Motor Car Replied: Hello mbg75, we appreciate your kind words and review!
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DealerRater
96
August 15th, 2019
I have been dealing with Benzel Busch since 2001. Most of the Time with David Tengen who is an invaluable resource for your organization. Always extremely, immensely helpful, never flusterred, will never rush your clients and do his best. After buying four cars from you , i had to, unfortunately,...
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DealerRater
100
August 14th, 2019
I just leased a vehicle from Benzel-Busch and had a terrific experience! I worked with Michael Hill and Kathy Zagula and could not be happier with their professionalism and great service. I spoke with Michael shortly after a deal fell through at another Mercedes dealership and together we built my...
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Yelp
100
August 13th, 2019
Lino Cascardi is the best. Extremely accommodating and made car buying experience easy and enjoyable. Mercedes is a luxury brand and Lino certainly made us feel special and offered up a first class experience.
Benzel-Busch Motor Car Replied: Hello joestucazz, we appreciate your kind words and review!
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DealerRater
100
August 13th, 2019
This is my second vehicle from Benzel And will continue to buy from them.
Willy Aramayo Replied: Hello Thomas Milanak, we appreciate your kind words and review!
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Cars.com
100
August 12th, 2019
Lino was outstanding to work with as I usually avoid car dealerships; would recommend him to anyone. He made the experience very pleasurable and even delivered the car to my home.
Benzel-Busch Motor Car Replied: Hello DJD 1966, we appreciate your kind words and review!
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DealerRater
100
August 10th, 2019
Excellent and superb service. joseph Herman, the manager , and Giovanni Barbaro, the sales associate, will make sure of your full satisfaction experience at benzel Bouch.
Benzel-Busch Motor Car Replied: Hello Sofia 101, we appreciate your very kind words and review!
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DealerRater
100
August 10th, 2019
Great dealer nice salesman great deal excellent service clean smooth transaction very nice detail explanation how to used new car , very happy and good recommended ,
Benzel-Busch Motor Car Replied: Hello Mariusz, we appreciate your kind words and review!
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DealerRater
100
August 10th, 2019
My experience with Chris was exceptional. He handled all my questions about my service and made my day. When I was not happy with a SUV loaner Chris got me a sedan.
Willy Aramayo Replied: Hello Gail, we appreciate your kind words and review!
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Cars.com
100
August 9th, 2019
I had just purchased my car from Benzel Bush in Englewood on 7/31 I had felt a little vibration when driving. I contact my service advisor Mr Chris Iseman and he got me in immediately with a loaner car. The minor issue was repaired in a prompt and timely manner. Thank you for all that you did. ...
Willy Aramayo Replied: Hello Edith Mikell, we appreciate your kind review and we hope to see you again in the future!
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100
August 7th, 2019
Everything was okay. They answer all questions. Explain about the car how is technology. What is different than my older mercedes. Sales person was very helpful and respectful..
Benzel-Busch Motor Car Replied: Hello Tekinhalis, we appreciate your kind words and review!
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DealerRater
100
August 7th, 2019
Peter helped me find exactly what I was looking for expeditiously, very pleasant experience! No nonsense, and was straight forward and got the deal done.
Benzel-Busch Motor Car Replied: Hello Mrsosoo, we appreciate your kind words and review!
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DealerRater
100
August 7th, 2019
Marco was amazing! He was very responsive and made the whole process so easy!
Willy Aramayo Replied: Hello Debbie, we appreciate your kind words and review!
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Cars.com
100
August 6th, 2019
Lou and staff are always polite, knowledgeable and accommodating. Its always a pleasure working with them. My wife and I love our new car!
Benzel-Busch Motor Car Replied: Hello PCnasti, we appreciate your kind words and review!
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DealerRater
100
August 4th, 2019
Great experience. Worked with Mike E and he was exceptional. Patient and worked with me during the whole process.
Willy Aramayo Replied: Hello Scott G., we appreciate your kind words and review!
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96
August 2nd, 2019
Handled any issues comfortably. Addressed all of my service needs and any questions with easy explanation. Frank Armando was the great service man. Ill return to him to get the car service
Benzel-Busch Motor Car Replied: Hello JR, we are so glad to hear that you received excellent service at Benzel-Busch. We appreciate your kind words and we can't wait to see you again in the future!
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DealerRater
100
August 2nd, 2019
My car was totaled and Niel in your collision dept was fantastic. He was always able to help us in this very difficult time .He was always pleasant and very knowable.
Benzel-Busch Motor Car Replied: Hello Brenny, we appreciate your kind words and review!
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DealerRater
100
August 1st, 2019
Excellent service, better price, good condition, you cant even tell is from CPO.
Willy Aramayo Replied: Hello, we appreciate your kind words and review!
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Cars.com
100
August 1st, 2019
Just leased my fifth car from Lou Gallo. Awesome guy and great salesman. Easy going and personable. I recommend him highly.
Willy Aramayo Replied: Hello Eli Lugo, we appreciate your kind words and review!
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Cars.com
100
July 31st, 2019
This is my 3rd car and all of them were from Benzel Busch! I always have the best experience with them. This time I would commend Matthew, Victor and Scott for all the great help they extended and making it happen. I got the car I wanted!, its an awesome car but the whole buying process was...
Willy Aramayo Replied: Hello Maria Ruth Badajos, we appreciate your kind words and review!
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Cars.com
100
July 31st, 2019
I had the pleasure of working with John Meyer as the lead salesperson. In an effort for me not to wait long John requested Talia to assist me in my selection of vehicle. John was extremely patience with me in this process. After several emails and phone conversations I finally made my decision. ...
Benzel-Busch Motor Car Replied: Hello kmungo, we are so glad to hear that you had an excellent experience at Benzel-Busch! We appreciate your kind words and we hope to see you again in the future!
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DealerRater
100
July 31st, 2019
We were recommended to Benzel and James Scott to buy a car. We are loyal Benz people. James did a great job at providing us with the right car at the right price. He listened and understood what was important to us. There was no car sales selling pressure tactics. My wife and I would highly...
Benzel-Busch Motor Car Replied: Hello Stevie D, we appreciate your review and we will pass on your kind words to James!
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DealerRater
100
July 30th, 2019
First time buyer at this location, but a prior Mercedes owner bought elsewhere. These guys were the best yet.
Willy Aramayo Replied: Hello Peter Hutchings, we appreciate your kind words and review!
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Cars.com
100
July 29th, 2019
I'm immensely happy to have bought my car in a fabulous dealer because I't's seller Michael Ippolito and It's staff are excellent, I recommend to all my friends and anyone who wants to buy your car, do not think about it anymore and go and buy it, at the dealer Benzel-Busch Motor Car, will be happy...
Benzel-Busch Motor Car Replied: Hello Fortwo7777, we appreciate your kind words and review!
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DealerRater
100
July 29th, 2019
My service advisor, David Tangent, was wonderful, but repair after repair was expensive break down after break down dangerous making change of car a sad necessity. I loved my G Class miss do the feeling of safety I felt driving it its unique beauty. The experience I had trying to purchase...
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Cars.com
92
July 28th, 2019
We brought our 2016 smart ForTwo for service after great disappointment with our old dealer. Was greeted promptly and courteously by our service writer. He explained all that would be done and the cost up front. Car was ready on time and cleaner than I'd ever seen it.
Benzel-Busch Motor Car Replied: Hello jeff42, we appreciate your kind words and review!
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DealerRater
100
July 28th, 2019
Eli was excellent n sales from start to finish. Benzel Busch is only lace I would buy a car because of Eli and Sossio.
Willy Aramayo Replied: Hello Mark Kirschenbaum, we appreciate your kind words and review!
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Cars.com
100
July 27th, 2019
Benzel Busch Mercedes in Englewood has a very professional dealership. Matthew Beyer was very knowledgeable and helpful throughout the entire process from the sale through the delivery.
Benzel-Busch Motor Car Replied: Hello Lakeshow, we appreciate your kind words and review!
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100
July 27th, 2019
One of the best overall service experiences I've had. Would definitely recommend to a friend or client and would consider next purchase from Benzel. Service rep was great! Steve La Mont
Willy Aramayo Replied: Hello Steve La Mont, we appreciate your kind review and we hope to see you again in the future!
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Cars.com
100
July 26th, 2019
Great people to work with. Creative and knowledgeable. Made the buying experience transparent.
Willy Aramayo Replied: Hello JC, we appreciate your kind words and review!
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Cars.com
100
July 24th, 2019
Tim Torell is the man. Everyone at this dealership is first class in regards to excellent and professional service. Will come back the next time I need service.
Benzel-Busch Motor Car Replied: Hello fuzzybear42, we appreciate your kind words and review!
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DealerRater
100
July 23rd, 2019
Ben Walsh was amazing. I work in the city so he made sure that everything was completed for me electronically so that I did not need to make multiple visits etc. Everything went so smooth and seamless.
Benzel-Busch Motor Car Replied: Hello Rose, we appreciate your kind words and review!
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DealerRater
100
July 23rd, 2019
Overall experience was great. Eli has been assisting me at Benzl Busch for the past 10 years.
Willy Aramayo Replied: Hello Christopher Romano, we are so glad to hear that your experience at Benzel-Busch was great! We appreciate your kind review and we can't wait to see you again in the future!
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Cars.com
100
July 22nd, 2019
Wanted to work out the price a little more but then the car itself is a Rare kind, so I just went with it. Overall, they were reasonable and willing to work with me. Thank you!
Benzel-Busch Motor Car Replied: Hello tam2crew, we appreciate your kind review and we hope to see you again in the future!
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DealerRater
100
July 22nd, 2019
Peter Poliandro is the utmost professional -- top notch in all respects
Willy Aramayo Replied: Hello Michael Argenziano, we appreciate your kind words and review!
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Cars.com
100
July 21st, 2019
Scott Bateman was exceptionally helpful, he listened to me, test drove my car, and worked closely with technicians to diagnose and fix the problems in my car. He also explained in details what and why was don. It was great service.
Willy Aramayo Replied: Hello Manana, we appreciate your kind words and review!
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100
July 20th, 2019
Collision Center Representative Tyler Stephanik gave us 5 Star Service from start to finish!
Willy Aramayo Replied: Hello Linda L Baker, we appreciate your kind words and review!
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Cars.com
100
July 20th, 2019
Exceptional customer service. They were extremely efficient and friendly in completing my service. They made things easy and convenient and I felt they were very honest in their work.
Benzel-Busch Motor Car Replied: Hello Englewood, we appreciate your kind words and review!
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DealerRater
96
July 20th, 2019
Very pleased with the service dept. efficient drop off of my car; attentive to the items I wanted them to look at - and they fixed them all; readily provided a loaner car.
Benzel-Busch Motor Car Replied: Hello MDL, we appreciate your kind words and review!
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DealerRater
100
July 19th, 2019
This is the second car weve purchased from Benzel Bush and Doug Ryan a salesman at Benzel Bush. We first met Doug when purchasing our 2014 Mercedes GLK. We came back 3 weeks ago and purchased a 2018 GLE. Doug Takes the time to make his customers feel great and listens to what the customer...
Willy Aramayo Replied: Hello Maria D, we appreciate your kind words and review!
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Cars.com
100
July 19th, 2019
We dealt with Ben Walsh, who was a pleasure to interact with. This was our first experience buying a Mercedes and he guided through the whole process in a very seamlessly manner. I would absolutely recommend Bill and Benzel Busch to anyone.
Benzel-Busch Motor Car Replied: Hello yamilka, we are so glad to hear that you had an superior buying experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
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DealerRater
80
July 18th, 2019
Stopped in for an emergency repair (damaged low profile tire from one of NJs many deep potholes) Without an appointment service was quick and up to your usual high standards. Thanks!
Willy Aramayo Replied: Hello Frank Leanza, we appreciate your kind words and review!
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Cars.com
100
July 17th, 2019
Service department is very efficient. Easy in and out procedure with loaner car.
Willy Aramayo Replied: Hello Edward Kania, we appreciate your kind words and review!
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Cars.com
92
July 17th, 2019
Great customer service and fast turnaround. Thankful for loaner car and free car wash each and every time we come in. Recommend dealer to other people.
Benzel-Busch Motor Car Replied: Hello Carfun, we appreciate your kind words and review!
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DealerRater
100
July 17th, 2019
Starting from roadside assistance for a flat tire until i was out of there i have no complaints at all.The only problem was when Chris came to me and said the car was ready we both waited curbside for 25 mins which was annoying.
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DealerRater
20
July 17th, 2019
Went to this dealer for an airbag recall on my wife's R350, very nice looking dealership and everyone seemed quite professional. Besides the airbag they also did a multi point-safety inspection and washed the car. Out the door I was initially pleased and the next day I started a conversation with a...
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Yelp
100
July 12th, 2019
Have been dealing with Benzel Busch for many years and it always goes seamlessly. Salvino the manager is by far the best in customer service. Hes always personable and willing to help work on whatever situation youre looking for ,and John Meyer at sales always makes time and stays in touch to give...
Benzel-Busch Motor Car Replied: Hello Mitch L, we appreciate your kind words and review!
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100
July 11th, 2019
As usual the service at Benzel Busch was exceptional by all the staff !!
Willy Aramayo Replied: Hello Sue Oliver, we appreciate your kind words and review!
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Cars.com
92
July 11th, 2019
I always appreciate the efficiency and comfortable atmosphere. Thats why Ive been a customer for so long. Not only for the service but John Meyer is the best Salesman. He has been there for us from the beginning and I hope we continue.
Benzel-Busch Motor Car Replied: Hello Ttgordon, we appreciate your kind words and review!
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DealerRater
100
July 11th, 2019
When you go to buy a Mercedes you tend to expect truly great service throughout the process. Well, Benzel Busch not only met those expectations but far exceeded them. From the moment you walk in, everyone is smiling and ready to attend to your matters. A great overall dealership with no pressure.
Willy Aramayo Replied: Hello Harry S, we appreciate your kind words and review!
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Cars.com
100
July 10th, 2019
Service was efficient and prompt. Very easy. Always courteous.
Willy Aramayo Replied: Hello Charles Barron, we appreciate your kind words and review!
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Cars.com
100
July 10th, 2019
I had a truly exceptional experience when I brought my auto in for a repair. The dealer took the car in on short notice and satisfactory resolved my issues timely. The dealer drop off and pick up service was extremely quick. The service advisor Scott Bateman went out of his way.
Willy Aramayo Replied: Hello Patrick Dentato, we appreciate your kind words and review!
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Cars.com
100
July 8th, 2019
Was accomodating with signage of papers and delivery of car. Doug Ryan was consistently available during purchase and during final negotiations and settlement of payment and delivery
Benzel-Busch Motor Car Replied: Hello Without, we appreciate your kind words and review!
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DealerRater
100
July 4th, 2019
Out salesperson is the best. He worked tirelessly to give us the best deal possible for a number of vehicles, then delivered it to our house in person. He is a big reason we stay with BBMC.
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DealerRater
20
July 3rd, 2019
Worst place to buy a car .first you cant park anywhere ..no valet for Sales Customers . Showroom (inconvenienced) when first saw the car parked on the roof (black car) it was loaded with bird droppings the whole a black car and it could damage the cars clear coat Pete my salesman says what are...
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Cars.com
89
July 3rd, 2019
Sale went smooth, I have no complains about any part of transaction. Unfortunately car is back at the dealership for CEL diagnosis and misc repairs that were overlooked during the certification process. Also noticed car have many paint imperfections that I was simply not able to inspect before the...
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DealerRater
100
July 3rd, 2019
i live in manhattan and previously got my cars from manhattan Mercedes. on a lark, i called this dealership. they were fast and efficient. i did not have to look any further. Michael and Kathy were great.
Benzel-Busch Motor Car Replied: Hello barry80!, we appreciate your kind words and review!
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DealerRater
100
July 3rd, 2019
Efficient quick and helpful. No hassles. Terrific dealership, friendly and pleasant Had a flat tire and dropped the car off overnight for service in the am
Benzel-Busch Motor Car Replied: Hello Mercedes owner, we appreciate your kind words and review!
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DealerRater
100
July 3rd, 2019
very good they take care everting I request.!! excellent attention for the service advisor very Professional and excellent attention, very high recommend.. thank you Frank for your curtesy..
Benzel-Busch Motor Car Replied: Hello CarlosD, we appreciate your kind review!
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96
July 3rd, 2019
I had an great experience at Benzel Busch. Jay Lee has been the best salesman I ever met since I bought my first car in 1986.
Benzel-Busch Motor Car Replied: Hello TW, we appreciate your kind words and review!
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DealerRater
100
July 3rd, 2019
I had the pleasure of working with James Scott on leasing vehicles. He was very professional and knowledgeable. He went out of his way to make sure my requirements are met. On the finance side, Scott Raymond was very helpful and accommodating. Thank you!
Willy Aramayo Replied: Hello Daniel, we appreciate your kind words and review!
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Cars.com
100
July 3rd, 2019
Everybody in the shop was very nice. I am satisfied with the car I leased from them.
Willy Aramayo Replied: Hello Ki Park, we appreciate your kind words and review!
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Cars.com
100
July 2nd, 2019
I had an amazing experience at Benzel Busch. Giovanni Barbaro and Chris Hurling couldn't have been more accommodating to me. Yours is the only Mercedes dealership I would consider going to in the future. Thanks again for making things so easy for me. Sincerely, Nikki Asseo
Benzel-Busch Motor Car Replied: Hello Nikki, we appreciate your kind words and review!
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DealerRater
100
July 1st, 2019
I've never written a review here before, but I feel compelled to point out how far above and beyond James and the team at Benzel-Busch went for me. As current MB owners, and having purchased from MB of Manhattan, we have a good frame of reference with respect to attentiveness, competitiveness of...
Benzel-Busch Motor Car Replied: Hello bpfinkel, we appreicate your very kind words and review!
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DealerRater
100
June 27th, 2019
Expert service along with no wait. Extremely satisfied with my senior advisor Marko Jovanovic.
Willy Aramayo Replied: Hello Mr. Robert Anderson, we appreciate your kind words and review!
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Cars.com
80
June 23rd, 2019
Looking at cell phone before arriving to desk. Did not feel very welcomed to the service dept. Just retrieved my name and info from computer and said I can wait in lounge that's it.
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Cars.com
100
June 23rd, 2019
Good service ... communication via txt messaging was simple
Willy Aramayo Replied: Hello TP, we appreciate your review!
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Cars.com
100
June 22nd, 2019
As soon as we arrived, some one came to help us and directed us to have some coffee or snack while we waited for the flat to be fixed and a service rep. came shortly to tell us how long it would take.It took exactly as long as he said and we were- my wife and I- very satisfied as usual.
Willy Aramayo Replied: Hello Eddy, we appreciate your kind words and review!
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Cars.com
100
June 21st, 2019
Frank Armando provided exceptional customer service with assisting me with getting my car repaired and providing me with a clean rental vehicle. If I ever have any issues in the future, I'm confident that he will provide the same exceptional service.
Willy Aramayo Replied: Hello Danielle Chappell, we appreciate your kind words and review!
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96
June 21st, 2019
I've bought 19 cars in my life. Ford, Chevy, Chrysler, Buick, Olds, Honda, Subaru, BMW, Mercedes, Maserati and Ferrari. Lots of dealer experiences. Benzel-Busch is by far the best.
Benzel-Busch Motor Car Replied: Hello snowman, we appreciate your very kind review and we hope to see you again in the future!
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DealerRater
100
June 21st, 2019
Always superb. friendly, courteous best in the area.
Willy Aramayo Replied: Hello Scott Bateman, we appreciate your kind words and review!
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Cars.com
100
June 20th, 2019
Exceptional dealership starting with Service. Chris eisman. He made sure I was taken care of and kept me updated on the care of my car. Pat capusso handled the sale of my car and made sure we were happy with the selection of the car
Benzel-Busch Motor Car Replied: Hello Cigarman#1, we appreciate your kind words and review!
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DealerRater
100
June 19th, 2019
I enjoy my salesperson, Peter, who always treats me with the respect of someone who is on their 6th or 7th Mercedes lease.. I chose to go back to Benzel Busch NJ even though I moved to NYC specifically due to Peter's assistance and the care he delivers to customers!
Benzel-Busch Motor Car Replied: Hello Darryl, we appreciate your review and we will pass on your kind words to Peter.
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DealerRater
100
June 19th, 2019
Excellent, just as a Mercedes dealership should be.
Willy Aramayo Replied: Hello Joseph L Cuomo, we appreciate your kind words and review!
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Cars.com
100
June 17th, 2019
Frank Armando the reason i go to Benzel Busch for service. ON TOP OF HIS GAME
Willy Aramayo Replied: Hello joseph guerrini, we appreciate your review and we will pass on your kind words to Frank.
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Cars.com
100
June 17th, 2019
very good dealership and very happy with salesman Jay Lee
Willy Aramayo Replied: Hello TOMAY KALABALIK, we appreciate your kind words and review!
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Cars.com
100
June 16th, 2019
I brought my car in for regular scheduled service. dropping it off was easy and efficient. Very friendly and helpful staff. Comfortable and attractive facilities. Same for my service advisor - excellent. They took good care of my car, provided a good loaner and got my car back to me quickly. ...
Willy Aramayo Replied: Hello NYC Resident, we appreciate your kind words and review!
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Cars.com
100
June 15th, 2019
Steven David was an excellent sales person. Very knowledgeable and professional. I would definitely recommend him to other people. One of the best experiences i have at a dealership.
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DealerRater
100
June 15th, 2019
My experience was excellent. Jay Lee, Salvino Architto & a gentleman who explained my car features (forgot name) was very professional, caring & knowledgeable. Questions were answered patiently & clearly. I will definitely recommend to family and friends.
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DealerRater
96
June 14th, 2019
All attendees are very professionals the mechanics superb! Their waiting room is excellent because I can work while I wait. Coffee and tea is appreciated.
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DealerRater
100
June 14th, 2019
I was very satisfied with the treatment I received from Benzel Busch. David Tangen, Service Advisor was most helpful and provided fast and efficient service. I was very pleased that I chose Benzel Busch and look forward to becoming a regular customer. Will be sure to recommend to friends and...
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DealerRater
100
June 13th, 2019
We have been a customer of Benzel Busch since 2006 when we brought our 2004 Mercedes CLK 320 to them for regular service. We always received great service and our service representative Frank Armando took great care of us through the years. We recently decided to buy a new to us Mercedes 2018 C...
Willy Aramayo Replied: Hello Hope P, we appreciate your kind words and review!
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96
June 13th, 2019
Ive used this dealership for over 3 years and have never had a problem that wasnt resolved promptly. Both the sales and service departments are truly professional
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DealerRater
100
June 13th, 2019
Its been awhile since I have owned a Mercedes and the only reason had nothing to with Orlando or Benzel- Busch, both treated me like queen for a day. Everyone was very patient and made sure I understood some of the new technology in the car. Orlando is the greatest and I am glad to be back and he...
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DealerRater
100
June 11th, 2019
Its always a pleasure to do business with Benzel Busch!
Willy Aramayo Replied: Hello Barry, we appreciate your kind words and review!
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Cars.com
100
June 11th, 2019
Both Gio and Joe were fantastic in helping us lease a new car for my wife. They both were professional, courteous and didn't push us into anything that we didn't want, while still explaining all of our options. We would highly recommend them to our friends who are looking for cars and we will be...
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DealerRater
100
June 11th, 2019
Excellent experience at Benzel-Busch, Englewood! Great service from Doug, the man who sold me the car. Exactly what I was looking for, for a fair price! I will definitely recommend this dealership to my friends and family!
Willy Aramayo Replied: Hello Alyssa M, we appreciate your kind words and review!
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Cars.com
100
June 8th, 2019
outstanding best best best best best bestest outstanding best best best best best bestest outstanding best best best best best bestest outstanding best best best best best bestest
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DealerRater
80
June 8th, 2019
Andrew was informative and professional. Thank you.
Willy Aramayo Replied: Hello Henry Chung, we appreciate your kind words and review!
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Cars.com
20
June 7th, 2019
Can't give them zero starts otherwise I'd do! I took my 2016 GLE in for a leak on May 28th, they didn't find it but tried to sell me a brakes job, I said will think about it so they gave me the vehicle back, WITH NO OIL CAP under the hood, drove home straight to the garage. Took it out Saturday June...
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Cars.com
92
June 7th, 2019
Handled any issues comfortably. Seen quickly by service Advisor David Tangen. Addressed all of our service needs and any questions with easy explanations. Overall a good experience.
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DealerRater
92
June 5th, 2019
I purchased my MBENZ at your dealers ship.........and it has always been perfectly serviced. I feel safe driving....and will always service my car at our dealership, in Englewood NJ
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DealerRater
100
June 5th, 2019
Great costumers service Im very happy with the service. Im happy with the work done in my car. Ill recommend this dealer to my friends
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DealerRater
100
June 4th, 2019
Giovanni is very professional, clearly understand needs, budget and works tirelessly to find the right vehicle, overall process was very smooth. Not first time buying at this dealership, the overall experience made me a loyal customer.
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DealerRater
89
June 4th, 2019
the service at this dealerships exceptionally good good you can really tell a difference especially coming from another car dealer the staff is amazing! I have no complains about the service
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DealerRater
100
June 3rd, 2019
Very happy with the management of my vehicle repair and maintenance. Neil and Chris made sure the quality of the work was not compromised in providing a fast vehicle return to me.
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DealerRater
100
June 3rd, 2019
Joe Simsek is an exceptional sales person that has always provided me with an accurate assessment of what car will suit my family best. This is my 6th Mercedes purchased thru him and he has never let me down. Additionally, I believe that Benzel Bush is a premier car dealer that knows exactly how...
Willy Aramayo Replied: Hello Cesar Vargas, we appreciate your kind words and review!
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Cars.com
100
June 2nd, 2019
Everything is fine but I think the prices are very high. Front and rear brakes $2200? Oil change $300?
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Cars.com
100
June 2nd, 2019
My experience at Benzel Busch was very positive. Working with Talia Colananni was a very pleasurable experience, as she was direct and thoroughly explained all options available to me in getting out of a lease with some mileage overage, showing me all the different avenues we could take to get me...
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DealerRater
100
June 2nd, 2019
I am extremely satisfied with the details of the purchase. Will come back again. Will recommend this dealership to others. Very close to New York City.
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DealerRater
100
June 1st, 2019
I have been a customer for a few years and I have never been disappointed! My sales rep, Frank Lauro, is the best and all of the service personnel and accounting personnel have been very helpful. I trust everyone at this dealership.
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DealerRater
100
June 1st, 2019
Service department handles to you is if youre the only one who matters they have a great welcoming staff as soon as you pull in Petichia car they have a great reception area with coffee and bagels but then you have a person who actually handles you I dont want him one scenario you get in can you get...
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DealerRater
100
May 31st, 2019
Benzel Busch has top notch service and sales. Sossio Sole and Chris Iseman are always a pleasure to work with. Dealer is always inviting and accomidating.
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DealerRater
100
May 31st, 2019
I got the Mercedes Benz c300. Before my purchase I told Mr. Martinez who is great by the way. I told him what I was looking for and he made sure I got what I needed. They gave me a tutorial of the car and the features. They even set up my Mercedes Me on my phone. Overall it was a great experience...
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DealerRater
96
May 30th, 2019
I have a 2006 E 350 with 106,000 miles. The book value is so low that it isn't worth trading it in for a newer model as long as it stays in good shape. I brought it in for service and although it cost a little over $900.00 the car is like new. Hopefully I can keep it and enjoy driving it for a few...
Benzel-Busch Motor Car Replied: Hello bobgreene43, we appreciate your kind words and review!
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DealerRater
100
May 29th, 2019
My Benzel-Busch experience was more than I could have asked for. Talia Colananni helped me navigate through a difficult lease termination into a new lease, explaining the process every step of the way and maintaining a professional demeanor. Her straight-up, honest approach to my vehicle...
Willy Aramayo Replied: Hello Matthew Conlon, we are so glad to hear that you had a wonderful experience at Benzel-Busch. We appreciate your kind words and we can't wait to see you again in the future!
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Cars.com
89
May 27th, 2019
No issues, no hassle, treated with respect (very important these days). Would recommend this dealership. Had an initial problem with car that was rectified immediately. They came to my home, picked up the car and then returned it. - seamless. I did not have to "get involved", the dealer was on top...
Benzel-Busch Motor Car Replied: Hello Bill f, we appreciate your kind words and review!
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DealerRater
100
May 26th, 2019
The staff is amazing and the work they do is unbelievable! All I have to say is that we are so happy with our Mercedes couldnt be dealing with a better place than your location.
Benzel-Busch Motor Car Replied: Hello Dennis&Mika, we appreciate your kind review and we hope to see you again in the future!
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DealerRater
100
May 26th, 2019
We were a walk-in after hitting a pothole on NJT- our service advisor was superb- we have two M MB, a 2018 E400 Cab and 2015 GL 550. We live in CT. If we lived closer our next car would be from Benzel Busch. So much better than current dealer.
Willy Aramayo Replied: Hello Mist, we appreciate your kind words and review!
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Cars.com
100
May 25th, 2019
Very good seals man great and fast service plus price is right all this plus good coffee and they clean the car and wash it too really the place is excellent l know this dealer for long time
Benzel-Busch Motor Car Replied: Hello willybadie, we appreciate your kind words and review!
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DealerRater
100
May 25th, 2019
James Scott, was an amazing and helpful sales man. He helped my mom and I get the vehicles we wanted at a great price. Ive never experienced better service then the one James provided. I recommend him to anyone looking for a new vehicle!
Benzel-Busch Motor Car Replied: Hello jennifer.d.sierra, we appreciate your kind words and review!
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DealerRater
100
May 25th, 2019
I have been buying and leasing Mercedes from Benzel-Busch Motor Car Corp. since 1986. I love the cars and the salesman (James Scott) is wonderful to work with. I will never go anywhere else.
Willy Aramayo Replied: Hello Judy Elfenbein, we appreciate your kind words and review!
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Cars.com
100
May 24th, 2019
I Purchased a C300 4Matic with sports package. Great service from start to finish. Friendly staff. Reasonable prices. Would highly recommend to friends and family
Benzel-Busch Motor Car Replied: Hello Benzc300, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
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DealerRater
100
May 23rd, 2019
BB staff has always been helpful. Mr. Kim was friendly and great to work with. I had my car in for annual maintenance and it couldn't have been easier.
Benzel-Busch Motor Car Replied: Hello jahnkerk, we appreciate your kind words and review!
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DealerRater
100
May 23rd, 2019
Doug was very professional and very approachable. He very knowledgeable about the vehicle and the finance and insurance options. This vehicle is for our daughter and he took time to explain all of the vehicle options with her. Overall, I will recommend Benzel Busch and; specifically, Doug...
Willy Aramayo Replied: Hello James, we appreciate your kind words and review!
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Cars.com
100
May 22nd, 2019
I had yet another fantastic experience with this dealership. The staff was both accommodating so well as professional and well informed regarding their brand. I highly recommend this dealership for those who are interested in the Mercedes brand.
Benzel-Busch Motor Car Replied: Hello Tommy's, we appreciate your kind review and we hope to see you again in the future!
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DealerRater
100
May 22nd, 2019
our salesman was exceptional.If I had a question he had the answer didn't have to go to his manager like most dealerships.JOE SIMSEK IS A PERSON TO TRUST.
Benzel-Busch Motor Car Replied: Hello RMorielbi1, we appreciate your kind words and review!
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DealerRater
100
May 22nd, 2019
I was so happy when I got my car back. It was shinny and clean look like new car in and out. All ways I loved benzel bush service.
Benzel-Busch Motor Car Replied: Hello Molla1225, we appreciate your kind words and review!
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DealerRater
100
May 19th, 2019
I brought my car for service B. Dave was helping me in very friendly manner, he provided an excellent service, he helped me to set up a Bluetooth. I asked for the car to be ready by 3pm. I came at 2:55pm I did not have to wait even 2 min.
Benzel-Busch Motor Car Replied: Hello Rita, we appreciate your kind words and review!
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DealerRater
100
May 19th, 2019
Im new to Mercedes Benz and so far Im very impressed. The guys were awesome; Im looking forward to enjoying my ride for the summer! Thank you!
Benzel-Busch Motor Car Replied: Hello Fe, we appreciate your kind words and review!
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DealerRater
96
May 19th, 2019
Ive been with Mercedes for few years Peter i always worked with and he makes me feel like am family I appreciate his business and hes the reason am actually staying with this dealer
Benzel-Busch Motor Car Replied: Hello Weam, we appreciate your kind words and review!
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DealerRater
100
May 18th, 2019
Great service from Benzel Busch as usual! Strongly recommend Benzel Busch for buying a car and or service!
Willy Aramayo Replied: Hello lee lasher, we appreciate your kind words and review!
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Cars.com
20
May 17th, 2019
As soon as I pulled in the garage after having a headlight replaced at Benzel Busch, I noticed a small crack on the bottom. First thing the next morning, I contacted the dealership to let them know. Several weeks have passed and they're unwilling to replace the defective part. My service advisor,...
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Cars.com
92
May 17th, 2019
Great customer service, detail orientated. Repair was done as scheduled. Very effective reminder systems, and as well as progress report. They completed the work on time as promised. thank you.
Benzel-Busch Motor Car Replied: Hello Naz, we appreicate your kind review and we hope to see you again in the future!
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DealerRater
100
May 17th, 2019
I appreciated them taking time out to find out the root cause to my car issues. I thought it was one thing but it was something else and they were able to resolve that issue.
Benzel-Busch Motor Car Replied: Hello JaeMoody , we appreicate your kind words and review!
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DealerRater
36
May 17th, 2019
As soon as I pulled in the garage after having a headlight replaced at Benzel Busch, I noticed a small crack on the bottom. First thing the next morning, I contacted the dealership to let them know. Several weeks have passed and they're unwilling to replace the defective part. My service...
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DealerRater
100
May 16th, 2019
I have been buying vehicles at Benzel Busch ("BB") for the past ten years. I have to admit that BB has been outstanding with us. They are true to their word and are fair. My close friends who shop at BB as well had similar experiences. My overall experiences at BB has been outstanding;...
Willy Aramayo Replied: Hello Nelson Tejada, we appreciate your very kind words and review!
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Cars.com
100
May 16th, 2019
I brought my car in for service. It was a pleasure dealing with everyone. Easy drop off, efficient process, great communication. I would definitely recommend!
Benzel-Busch Motor Car Replied: Hello E., we appreciate your kind words and review!
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DealerRater
100
May 16th, 2019
I always look for Min Kim at the service department. Mr. Kim works hard and treats his customers as best he can.
Willy Aramayo Replied: Hello Dana, we appreciate your kind words and review!
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Cars.com
100
May 16th, 2019
This was the very 1st time I had my vehicle detailed and I couldnt have been more happy. I wasnt aware that when youre having your vehicle detailed you must leave it for most of the day. My rep Chris made this so easy and I had a loaner within minutes of my encounter. I have numerous experiences...
Willy Aramayo Replied: Hello Charlee Hilbert, we appreciate your kind words and review!
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Cars.com
100
May 16th, 2019
Your representative, Scott, put the "service" in "Customer Service!"
Willy Aramayo Replied: Hello Roderick D. Michael, we appreciate your kind words and review!
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Cars.com
100
May 15th, 2019
Love your team! Great service! Your sales, service and finance departments have been above the top! Thank you! Highly recommend to anyone interested in great service!
Benzel-Busch Motor Car Replied: Hello Carolyn, we appreciate your kind words and review!
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DealerRater
100
May 15th, 2019
Benzel Bush gives you the exceptional service that one would expect to get anytime a service is needed. The dealership is always clean and all the employees are consistent in how they treat us when we visit. If you want to feel special and respected Benzel Bush delivers! John Powell is...
Benzel-Busch Motor Car Replied: Hello LJB, we appreciate your kind words and review!
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DealerRater
100
May 15th, 2019
I don't think that I would have leased my vehicle on the same day that I took my test drive if it weren't for the expertise, and helpfulness of Lino Cascardi and Joseph Herman. They made my experience at Benzel-Busch easy, comfortable, informative and without any pressure. I will absolutely...
Benzel-Busch Motor Car Replied: Hello Dani, we appreciate your very kind review and we hope to see you again in the future!
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DealerRater
100
May 15th, 2019
Frank Armando, my service rep did an excellent job in offering the services available with my routine prepaid maintenance, availed the services needed immediately and made sure the vehicle is utmost safe to drive. Friendly, courteous and knowledgeable. Didn't have to wait long when dropped my car...
Willy Aramayo Replied: Hello Akbar, we appreciate your kind words and review!
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Cars.com
100
May 14th, 2019
Rep was on time in taking the car and very professional although he did not introduce himself like mention his name to me but friendly
Benzel-Busch Motor Car Replied: Hello jojo, we appreciate your kind words and review!
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DealerRater
92
May 14th, 2019
My sales advisor, David Tangent was patient and understanding to my concerns. He was professional but friendly and very knowledgeable and made my experience a pleasant one.
Benzel-Busch Motor Car Replied: Hello taragon1, we appreciate your kind words and review!
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DealerRater
89
May 14th, 2019
Rep was prompt in taking the car. Paperwork was clear and efficient. Service was timely and car delivered (appreciate that). The only thing that can be improved, streamline the loaner process, make sure the loaner key is available. They couldn't find it, and needed to re-sign all paperwork again,...
Benzel-Busch Motor Car Replied: Hello Charlotte, we appreciate your kind words and review!
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DealerRater
100
May 14th, 2019
Benzel Busch is exceptional. Service, professionalism, friendliness and informative. They help you in any way they can. Whether it be fixing a problem or getting you the best deal they can. They support you one hundred percent of the time.
Benzel-Busch Motor Car Replied: Hello dipcat1, we appreciate your kind words and review!
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DealerRater
96
May 13th, 2019
This has been the fourth car that I purchased thru Ben. He is phenomenal and courteous. The original price tag on the car was a little bit higher but end up all right.
Benzel-Busch Motor Car Replied: Hello pepe, we appreicate your kind words and review!
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DealerRater
100
May 13th, 2019
From beginning to end..my my needs and concerns were met.
Willy Aramayo Replied: Hello Ricardo Gonzalez, we appreciate your kind words and review!
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Cars.com
100
May 12th, 2019
Had a great sales experience with Doug Ryan. Customer service was excellent. He was easy going, pleasant, well informed and patient. He made buying a car stress free. I look forward to seeing him in a few years for an upgrade.
Benzel-Busch Motor Car Replied: Hello D Hamilton, we are so glad to hear that you had a great sales experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
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DealerRater
100
May 12th, 2019
My service advisor David Tangent was very professional and knowledgable, He also answered all my questions in detail and was patient and courteous. He walked me through everything
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DealerRater
92
May 12th, 2019
My service advisor David Tangent was very professional and knowledgable, He also answered all my questions in detail and was patient and courteous. He walked me through everything and was very professional and friendly and very thorough
Benzel-Busch Motor Car Replied: Hello taragon1, we appreciate your kind words and review!
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DealerRater
100
May 11th, 2019
Orlando was fabulous throughout the process of releasing my new car. He was very responsive to all of my questions and concerns. Highly recommend him to all interested
Benzel-Busch Motor Car Replied: Hello Halespine, we appreciate your kind words and review!
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DealerRater
100
May 11th, 2019
Scott and Doug are 1st class professionals Great to work with Would come back any time All in all a great experience Love the car
Benzel-Busch Motor Car Replied: Hello Mb, we appreciate your kind words and review!
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DealerRater
100
May 10th, 2019
Dealing with Peter Poliandro was like dealing with an old friend. It was effortless. He was able to show me the exact car I wanted for what I felt was a good price. idid not feel pressured and actually enjoyed working with Peter.
Benzel-Busch Motor Car Replied: Hello Gh, we appreciate your kind words and review!
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DealerRater
100
May 10th, 2019
I purchased my third car from Benzel-Busch and continue to be surprised by the level of considerate service! Thanks to Steven, I had a smooth, pleasant, fast purchasing experience and I have yet another car that I love!
Benzel-Busch Motor Car Replied: Hello anna2038585, we appreciate your kind words and review!
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DealerRater
100
May 9th, 2019
On Thursday April 18th I was rear-ended in Ft Lee while stopped to make a left turn- my 2015 SmartFor Two was deemed a toal loss as a result of this accident. When I approached the Benzel Busch Smart sales department to determine my next course of action, I was immediately and happily greeted by Mr....
Willy Aramayo Replied: Peter Baratta, Jr, we appreciate your kind words and review!
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Cars.com
100
May 7th, 2019
I truly appreciate the diligence and guidance offered by the team at the dealership. My sales contact, Steve, was great! It started with great email communication and ended in the perfect selection to meet my needs.
Benzel-Busch Motor Car Replied: Hello C2muchfun, we appreciate your kind words and review!
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DealerRater
100
May 7th, 2019
Service department was excellent! My advisor Scott was informative and helpful. He did not have me waiting at all both when I dropped off or picked up my car.
Benzel-Busch Motor Car Replied: Hello sma122, we appreciate your kind words and review!
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DealerRater
100
May 7th, 2019
Everything was absolutely great and the sales person was very helpful and kind person I did not mind the time that I have spend with the paperwork. Thanks
Benzel-Busch Motor Car Replied: Hello Beren, we appreciate your review and we hope to see you again in the future!
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DealerRater
100
May 7th, 2019
Always a pleasure bringing my car in for service. Loaner car was great. Communication with my service advisor was smooth and easy. The effort they put in is much appreciated.
Benzel-Busch Motor Car Replied: Hello Dt1234, we appreciate your kind words and review!
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DealerRater
100
May 7th, 2019
Best dealership in the tri-state area. If your buying or leasing a car, please see GIOVANNI!!!! Best sales rep I have ever dealt with.
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Yelp
100
May 6th, 2019
My experience with those whom we deal is a pleasure. I have leased so many vehicles from Benzel Busch. John Meyer knows our needs, and is friendly and patient. The atmosphere and friendly staff are conducive to a great experience.
Benzel-Busch Motor Car Replied: Hello Carl, we appreciate your kind review and we can't wait to see you again in the future!
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DealerRater
100
May 6th, 2019
Benzel-Busch welcomes you like family and cares for your car in the most professional and efficient manner. The staff are courteous and transparent, clear explanations are provided about the work being done. The garage is viewable form the very comfortable waiting area, and you can watch a tech do...
Willy Aramayo Replied: Hello Jesse L., we appreciate your kind words and review!
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Cars.com
100
May 4th, 2019
The staff at Benzel-Busch is always on their game!! Chis Iseman greeted me with smile and was extremely helpful and very courteous. I would highly recommend going there!
Willy Aramayo Replied: Hello Karen Samberg, we appreciate your kind words and review!
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Cars.com
100
May 2nd, 2019
Ive been working with Lino for over 15 years now. He makes what can be a stressful process pleasurable. I also have developed a good relationship with Joe Herman over the years, and he runs a great group and operation. I would and do highly recommend Lino, Joe, and the Benzel-Busch family to all...
Benzel-Busch Motor Car Replied: Hello JPVenn, we appreciate your kind words and review!
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DealerRater
100
May 2nd, 2019
Always a pleasure to come to Benzel Busch. Superb customer service- friendly and timely. Giovanni and Frank are awesome and wonderful to deal with. All people are lovely.
Benzel-Busch Motor Car Replied: Hello Sed824, we appreciate your kind words and review!
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DealerRater
100
May 2nd, 2019
Thank you for making my service appointment painless. Outstanding customer service. It's a pleasure to work with you, thanks for always being so accommodating.
Benzel-Busch Motor Car Replied: Hello Itgirl67, we appreciate your kind words and review!
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DealerRater
20
May 2nd, 2019
This dealer sold me a bad car. I should have put it on a lift to check whats under the car. too late now. But not for other customers put the car on a lift before you pay for it
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DealerRater
100
May 1st, 2019
I have worked with BB and their excellent service team for 25 years. Where they absolutely shine, in my opinion, is when an emergency comes up. We got a nail in one of our tires. To make matters worse it is the car we transport our grandchildren in. I brought the car in, without an appointment, and...
Benzel-Busch Motor Car Replied: Hello stevebog, we appreciate your very kind words and review!
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DealerRater
100
April 30th, 2019
Great people courteous and professional as soon as you walk through the door.. Outstanding personnel that are friendly and very willing to help you. Great coffee bar and host chocolate.
Benzel-Busch Motor Car Replied: Hello Cire3of5, we appreciate your kind review and we hope to see you again in the future!
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DealerRater
100
April 30th, 2019
Awesome Customer Service. No pressure sales. Steven David is a very knowledgeable and attentive salesperson. The dealership was very professional and accommodating to my schedule. Thanks!
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DealerRater
100
April 28th, 2019
Excellent service adviser Chris and quality of service work is also exceptional. Very happy with the dealership during the sales and as well service point of view !
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DealerRater
100
April 28th, 2019
Our salesman James Scott. Was extremely helpful, professional , and went out of his way to make sure we we happy and satisfied. James even brought the car to my wifes work for her to see it, and he worked out a very fair price for us.
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DealerRater
92
April 28th, 2019
You can't go wrong when you purchase a Mercedes Benz with Benzel Busch Motor Cars. As soon as you walk through the door you are greeted by exceptional people - from the receptionist to the last person you see, whether in sales or service. Speaking of service..... truly OUTSTANDING! Everyone cares...
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DealerRater
100
April 27th, 2019
You can't go to Benzel Busch corp without makimg a deal.The sales man are very professional and the service is outstanding and they're very friendly
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DealerRater
100
April 27th, 2019
Brought car for service, waited in comfortable sitting area while service was done. Employee Andrew kept me updated on service. Was done in about 2 hours. Good experience, as always.
Willy Aramayo Replied: Hello Kathleen Menaker, we appreciate your kind words and review!
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Cars.com
100
April 26th, 2019
Excellent facility with exceptional people, This was my 7th MB and each product gets better than the previous. Sales and sales management make the experience unlike any dealership I have ever worked with.
Willy Aramayo Replied: Hello MJ Masters, we appreciate your kind words and we hope to see you again in the future!
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Cars.com
100
April 26th, 2019
Had an appointment at 8am and was taken immediately. Was told that they would provide regular follow up which happened every time there was an update and when I informed them I would be coming to pick up my car, they took me immediately.
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DealerRater
100
April 26th, 2019
I called the day before and was surprised that I could bring my Mercedes in the next day. I was also told my wait could be up to two hours. When I arrived, it took minutes for a polite and respectful service advisor to discuss, what services my car needed. After an hour, the same service provider...
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DealerRater
100
April 25th, 2019
Kathy Zagula, the sales executive was unobtrusive while making sensible recommendations. I particularly appreciated her explaining security deposit for the lease that made exonomoc sense. Everything was clear and there was no pressure for any particular sales pitch. You have a professional and a...
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DealerRater
100
April 25th, 2019
Michael has been very polite and courteous, always prompt and professional with taking care of my needs. He always goes above and beyond and is a pleasure to deal with.
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DealerRater
100
April 24th, 2019
Warning light lit up on my dash. It indicated a problem with my run flat tire. It seems that there was a problem with not one but two tires. Fortunately I had tire insurance and they were replaced no questions asked. No appointment? No problem! Excellent as usual. Thanks much!
Willy Aramayo Replied: Hello JOan Berk, we appreciate your kind words and review!
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Cars.com
100
April 24th, 2019
Had an incredible experience with the folks at Benzel-Busch, they did a great job helping me find, customize and receive my new Benz. All around a great experience every step of the way, and extra thanks for Yusuf (Joseph) Simsek who went the extra distance w/keeping me updated every step as the...
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DealerRater
100
April 24th, 2019
Always great service from Frank Armando and the rest of the staff
Willy Aramayo Replied: Hello Antonio, we appreciate your kind words and review!
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Cars.com
100
April 23rd, 2019
I got my G 63 AMG from Benzel-Busch, this people are amazing. Eli was so professional and so interested in helping me make the right decision. He made sure i got all the info i needed and made sure to keep me updated with every detail. I would deff recommed this place to get a car, the place is kept...
Willy Aramayo Replied: Hello Ramon, we appreciate your kind words and review!
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Cars.com
96
April 22nd, 2019
I was very disappointed to find that my former sales person Nancy had retired. but Frank Lauro made my expereince just as pleasant. He was patient, helpful and helped me get the car that I wanted within my budget. He managed the entire process very professionally and kept me a satified customer,
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DealerRater
100
April 22nd, 2019
We have bought several cars from Kathy Zagula, her kindness, attention to detail, and desire to meet our every expectation is second to NONE!! We would not go to any other dealership!!
Benzel-Busch Motor Car Replied: Hello denadomjoesam, we appreciate your review and we will pass on your kind words to Kathy!
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DealerRater
100
April 21st, 2019
Mike was exceptional as well as the finance manager, they made me feel like family. Looking forward to purchasing another car from this dealership. The company has done a great job training your employees on how to make a customer feel like they are the only customer.
Benzel-Busch Motor Car Replied: Hello Skip Branch, we appreciate your kind words and review!
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DealerRater
100
April 21st, 2019
John Meyer is an outstanding representative. He helped me select 4 cars in over 19 years. Each car was an excellent choice. Thanks for all your help.
Benzel-Busch Motor Car Replied: Hello Dolores13, We appreciate your review! We will pass on your kind words to John.
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DealerRater
100
April 20th, 2019
The above speaks for itself! Excellent service all around. Cudos to Chris and Socio for their wonderful service.
Willy Aramayo Replied: Hello Ian J. Hirsch, we appreciate your kind words and review!
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Cars.com
100
April 20th, 2019
Visited about 4 dealerships in Tri State area over the past 10 years.Benzel-Busch definitely keeps the Crown! Very well organized and Professional Dealership.
Benzel-Busch Motor Car Replied: Hello Al, we appreciate your very kind words and review!
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DealerRater
100
April 20th, 2019
Understands the importance of time. Friendly and professional and addresses all of your needs. Takes the time to go over all of your questions and provide explanations accordingly
Benzel-Busch Motor Car Replied: Hello ClassicStingray, we appreciate your kind words and review!
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DealerRater
89
April 20th, 2019
Good communication, reasonable negotiation, good knowledge of products and willingness to help. Of course, prices are high, hope the car is good and will serve for a long time. All good.
Benzel-Busch Motor Car Replied: Hello Valery Khersonsky, we appreciate your kind words and review!
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DealerRater
100
April 18th, 2019
My husband and I always love going to this place when getting cars. This is our second mercedes and every time we come here, it's always a smooth and honest service.
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Yelp
100
April 17th, 2019
Service center is extremely efficient and well managed. Both the intake person and later the service advisor were professional, and gave me a realistic assessment of length of time I would have to wait.
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DealerRater
100
April 17th, 2019
So far I am very satisfied with services and dealership.
Willy Aramayo Replied: Hello Rita Rahvar, we appreciate your kind words and review!
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Cars.com
100
April 17th, 2019
The service was exceptional as always. Valet guys were very helpful.
Willy Aramayo Replied: Hello Anthony Fonti, we appreciate your kind words and review!
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Cars.com
100
April 16th, 2019
Excellent service. Highly recommend Benzel Busch.
Willy Aramayo Replied: Hello Connie Barrera, we appreciate your kind words and review!
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Cars.com
96
April 14th, 2019
It was a great experience yesterday a bush MB , the gentlemen Cristopher Almanzar went above and beyond. Excellent customer service. He was knowledgeable, details , and very pleasant.
Benzel-Busch Motor Car Replied: Hello MB, we appreciate your kind words and review!
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DealerRater
100
April 13th, 2019
Mr Peter Poliandro was very knowledgeable about all the features of the 2020 Mercedes GLE 350. He was very courteous and professional in answering all my questions.
Willy Aramayo Replied: Hello Raymond, we appreciate your review and we will pass on your kind words to Peter!
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Cars.com
100
April 13th, 2019
Extraordinary service care for engine check warning sign and loaner car service for free As well as repair time was reasonable Thank you for your immediate response
Benzel-Busch Motor Car Replied: Hello Lee, we are so glad to hear that you received excellent service at Benzel-Busch. We appreciate your kind words and we hope to see you again in the future!
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DealerRater
100
April 13th, 2019
In and out real quick makes it a great experience Its great when you pull up and they all come over to take care of you
Benzel-Busch Motor Car Replied: Hello Scro1, we appreciate your kind words and review!
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DealerRater
100
April 11th, 2019
I am always pleased with the customer service at Benzel-Busch in Englewood. The service is always fast and pre-quoted before any work is started. The staff is always very professional and the waiting area is comfortable, with coffee and either breakfast or lunch food.
Willy Aramayo Replied: Hello John Tansey, we appreciate your kind review and we hope to see you again in the future!
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Cars.com
100
April 11th, 2019
The BEST car buying experience i ever had and i have purchased 11 MB in my time. Effeicent Friendly Very Competitive price wise and Followed UP!!!
Benzel-Busch Motor Car Replied: Hello Happy Jack, we appreciate your kind words and review!
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DealerRater
100
April 11th, 2019
I AM VERY PLEASED WITH THE SERVICE DEPARTMENT. THEY WERE VERY ACCOMADATING AND KEPT ME INFORM AT ALL TIMES OF THE WORK BEING DONE TO MY 2008 C300.
Benzel-Busch Motor Car Replied: Hello MDNJ66, we are so glad to hear that you received great service at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
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DealerRater
100
April 10th, 2019
Excellent.... the service advisor was excellent. He asked all of my questions and responded quickly to my calls and texts.
Willy Aramayo Replied: Hello HHouse, we appreciate your kind words and review!
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Cars.com
100
April 10th, 2019
Mr Louis Gallo has been our salesman since 2007. This is our 4th MB he assisted us.
Willy Aramayo Replied: Hello John Tolentino, we appreciate your kind words and review!
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Cars.com
100
April 10th, 2019
Professional people they knows what they doing i try another dealership for service but this dealership is much better than others I advised all my friends to use this dealership.
Benzel-Busch Motor Car Replied: Hello Abdur#one, we are so glad to hear that you had a good experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
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DealerRater
100
April 10th, 2019
I always receive top notch service when I bring in our company vehicles. Staff is always very courteous and helpful. Vehicle are always repaired right the first time and are returned clean.
Willy Aramayo Replied: Hello LENNY, we appreciate your kind review and we hope to see you again in the future!
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Cars.com
100
April 10th, 2019
Talia and the team and Benzel are awesome! I love my new car and they were able to show me all of the features and complete all of the paperwork in less than an hour.
Willy Aramayo Replied: Hello Pete Kupprion, we appreciate your kind words and review!
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Cars.com
100
April 9th, 2019
I was pleased with all aspects ( customer service, price, appearance of the waiting room) of my visit on 4/8/19.
Willy Aramayo Replied: Hello Sharon Eure Burns, we appreciate your kind review and we hope to see you again in the future!
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Cars.com
100
April 9th, 2019
I really liked the experience. I walked in, and the sales person -Jim- guided me and answered all the questions I had. He did way and beyond to mk me feel comfortable with the process. Very helpful!
Willy Aramayo Replied: Hello Alexandra A, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
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Cars.com
20
April 9th, 2019
I've come to this location many times for my service needs and that meant nothing to them apparently at my last visit. I returned a loaner with a scratch and left initially with an $800 bill, reduced to $700 because I asked for an itemized bill. Almost $400 of this bill was for labor and they also...
Willy A. Replied: Hi Krystal C.I apologize you had an issue with our loaner vehicle. It's never easy for any of our staff members to tell our loyal clients that they have to pay additional expenses for any sort of accidents. When we provide clients with a free loaner vehicle while their car is in service, we do go over certain key points. When a loaner is provided the client assumes responsibility for any damages while in their possession. If for some reason they were unable to show you the before pictures I can have your service rep send them to you. If you are still having issues with your vehicle I can arrange to have the vehicle picked up from your home. Once again we are sorry this happened and hope to see you come back.
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Yelp
100
April 6th, 2019
Marco and Jose (SM in Pre-Owned) are truly awesome. I feel like a valued customer that they take a personal interest in. Jose has been taking care of me and my car for four years now. When ever I have any issue I know I can call him and he will handle it for me. He truly is an asset to Benzel...
Willy Aramayo Replied: Hello judy bucklen, we appreciate your very kind words and review!
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Cars.com
100
April 5th, 2019
I had flat tire and they came for me very fast (towing). Service was in the best quality of manner. Everything was satisfying that it was ready in one day.
Benzel-Busch Motor Car Replied: Hello Es1203, we appreciate your kind words and review!
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DealerRater
100
April 4th, 2019
Seamless process meeting my needs regarding the model options and colors courtesy fashion
Willy Aramayo Replied: Hello Annette Levy, we appreciate your kind words and review!
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Cars.com
100
April 4th, 2019
Benzel-Busch is an excellent dealership in all aspects of my dealings with them over the past fourteen years. My new car is the sixth that I have gotten from them. I have never had a problem with any areas of sales or service over this time period. It is an extremely well run operation. They know...
Willy Aramayo Replied: Hello Steven J. Tunick, we appreciate your kind words and review!
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Cars.com
100
April 4th, 2019
Benzel Busch is a premier dealership. The people I deal with there, John Meyer and David Tangen always have my best interests at heart, and give exceptional service. There are Mercedes dealerships closer to my home, but I dont use them because I honestly dont think they can compare with...
Benzel-Busch Motor Car Replied: Hello MSM606, we appreciate your kind words and review!
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DealerRater
100
April 4th, 2019
Kathy is amazing... in our business time is everything....We went in prepared and so was Kathy! The process was truly flawless.....I cannot stress enough that Kathy knows her stuff and will be the reason we will coming back .....
Benzel-Busch Motor Car Replied: Hello Jack1024, we appreciate your kind words and review!
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DealerRater
100
April 2nd, 2019
I always enjoy the treatments at benzel Busch. My sales person is Mr. Lee. He makes the process seamless and streamlined. This is my 4th car from the same dealer and the same person. I would not come back otherwise. Highest recommendation to mr.lee and the team.
Willy Aramayo Replied: Hello Soo Kang, we appreciate your kind words and review!
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Cars.com
100
April 2nd, 2019
brought in my car for service/recall. Smooth process. Was not kept waiting at drop off Or pick up. was given loaner car as requested. Returned my car washed and vacuumed :blush:
Benzel-Busch Motor Car Replied: Hello Jenniferann76, we appreciate your kind words and review!
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DealerRater
100
April 2nd, 2019
My sales person, Joseph was very professional, respectful, knowledgeable, pleasant, patient, and answered all me questions. I had an excellent and great experience with the services provided.
Benzel-Busch Motor Car Replied: Hello LadyC989, we appreciate your review and we will pass on your kind words to Joseph!
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DealerRater
100
April 2nd, 2019
My experience with Benzel-Busch was great they are a first rate dealership and Frank Lauro is a great salesperson I would recommend him to anyone looking to purchase.
Willy Aramayo Replied: Hello Gabrae Sams, we appreciate your kind words and review!
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Cars.com
100
April 1st, 2019
We have been taking our Mercedes E350 to this dealership for service and repairs for several years now and we have always been well treated by Chris Iseman and the staff at the dealership. They truly know how to treat a customer!
Willy Aramayo Replied: Hello John, we appreciate your review and we will pass on your words to Chris and the staff!
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Cars.com
100
March 31st, 2019
Appointment was kept on time. Service staff extremely helpful. Work was done quockly and correctly.
Willy Aramayo Replied: Hello Marc JFrankel, we appreciate your kind words and review!
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Cars.com
100
March 29th, 2019
Clean and professional. Everything went smooth. They informed me before doing any work. Everyone was nice and accommodating. It was easy to book my service appointment.
Benzel-Busch Motor Car Replied: Hello Fsullivan14, we appreciate your kind words and review!
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DealerRater
100
March 28th, 2019
My experience at Benzel-Busch was absolutely great. The service is unmatched. Doug answered all of my questions and worked with me to get exactly what I was looking for. Couldnt be happier with my purchase. Thank you for the great service! Will definitely be returning in the future.
Willy Aramayo Replied: Hello Andrew Meyveci, we appreciate your kind review and we can't wait to see you again in the future!
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Cars.com
100
March 27th, 2019
Service reps were polite and knowledge. Wait time was reasonable and as promised. Waiting area is pleasant and comfortable. Complimentary car wash and interior vacuum very much appreciated.
Benzel-Busch Motor Car Replied: Hello kemuke, we appreciate your review and we hope to see you again in the future!
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DealerRater
100
March 27th, 2019
It was a pleasant experience! Peter showed us the different features of the vehicle in a professional manner! We drove the test vehicle on the highway and City streets. The price negotiation went smoothly without surprise!
Benzel-Busch Motor Car Replied: Hello Grandpa, we appreciate your kind words and review!
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DealerRater
100
March 27th, 2019
Coming from a deferent dealership We were very please to find Michael Ehrlich, who was very helpful. He did his best overall a nice experience.
Benzel-Busch Motor Car Replied: Hello Carguy, we appreciate your kind words and review!
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DealerRater
100
March 27th, 2019
Mike at Benzel-Busch was very friendly and easy to talk to. He got me in my vehicle quickly for a test drive, and made the whole process as painless as possible. I will definitely recommend this dealership to my friends and family.
Benzel-Busch Motor Car Replied: Hello Tmas33, we appreciate your review and we will pass on your kind words to Mike!
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DealerRater
100
March 27th, 2019
Exceptional customer service provided by Matt the sales agent. He seraerves a five STAR
Willy Aramayo Replied: Hello Suvendu, we appreciate your kind words and review!
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Cars.com
100
March 25th, 2019
It's a fast and easy drop off and you are taken to a service advisor. Chris Iseman is knowledgeable, always gets you in and out, makes sure the job is done and communicates with you along the way. The experience is always a positive one.
Benzel-Busch Motor Car Replied: Hello Bear1118, we appreciate your kind words and review!
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DealerRater
100
March 23rd, 2019
I only dealt with Joseph Simsek, and once again was provided the best experienced leasing a company vehicle, my third one from Benzel-Busch. The process was seamless and exceptional. As a disabled individual, all my needs were accommodated above and beyond.
Benzel-Busch Motor Car Replied: Hello CPC, we appreciate your kind words and review!
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DealerRater
100
March 22nd, 2019
My Benzel Busch experience was as simple as could be. The staff are all so friendly and make everything simple. My vehicle was done in the shortest amount of time possible and they made sure everything was perfect before handing it back to me. Scott from service was extremely friendly and helpful...
Benzel-Busch Motor Car Replied: Hello Hanan4897, we appreciate your kind words and review!
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DealerRater
100
March 21st, 2019
The dealership reached out to me and made things right. I appreciate the effort they made and their assistance. Thanks.
Willy A. Replied: Hello Alex M.Let me begin by apologizing with your most recent experience, someone should've called you back in a timely manner. Looks like you were misinformed by someone in our staff, because we do adhere to the express guarantee. The minor service is 45 minutes and the major service is 1.5 hours or it's free. Please reach out to me at your earliest convenience at 201-567-1400 x11214, so I can get further details. Thank you for taking the time to share your feedback with us. Sincerely,Willy AramayoClient Relations Manager
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Yelp
100
March 20th, 2019
From the beginning I was treated with respect. Felt very comfortable with Michael. I knew what I wanted and left with the car I had intended on buying. Very smooth transaction.
Willy Aramayo Replied: Hello Marianne Martell, we appreciate your kind words and review!
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Cars.com
100
March 20th, 2019
Matthew Paparazzo and team were phenomenal! They went above and beyond to assist as I was stuffed by Luxury Haus dealership in Leonia. Great teamwork
Benzel-Busch Motor Car Replied: Hello Shawlene M, we appreciate your kind words and review!
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DealerRater
96
March 20th, 2019
I had an effortless experience purchasing my used car. Sales person, Matthew Paparazzo and Manager, Jason, were responsible. I will definitely recommend them to friends and family, even though we do not live in NJ.
Benzel-Busch Motor Car Replied: Hello tba,ny, we appreciate your kind words and review!
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DealerRater
92
March 16th, 2019
I was truly impressed mainly with your manager Jason, he was the key for me sealing the deal. He is so professional and comes across like a caring person and provides with with the best deal possible so that you dont walk away. If it was not for him I think I would of walked,,,
Benzel-Busch Motor Car Replied: Hello teri, we will pass on your kind words to Jason. We appreciate your review and we hope to see you again in the future!
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DealerRater
100
March 15th, 2019
Another great experience at Benzel-Bush!! I love working with Dave Tangen, he is the best and really cares about his customers - it's like taking my car to a friend and not a dealership. I am very happy as I always am with the level of service here.
Benzel-Busch Motor Car Replied: Hello noona662, we appreciate your kind words and review!
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DealerRater
100
March 15th, 2019
Matt Paparaazo is the best car salesperson we have ever dealt with. Extremely knowledgeable, patient and honest. Made the whole process pleasant and easy. We will come back, again and again, to buy cars from him.
Willy Aramayo Replied: Hello alanrudnick, we appreciate your review and we will pass on your kind words to Matt!
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Cars.com
40
March 14th, 2019
I've been coming here for a while - driving further vs. local dealerships because of previous positive experiences. However, the recent experience has left something to be desired. I called the dealership a few times before coming to ask some question - I was promised a returned call, that never...
Willy A. Replied: Hello Alex M.Let me begin by apologizing with your most recent experience, someone should've called you back in a timely manner. Looks like you were misinformed by someone in our staff, because we do adhere to the express guarantee. The minor service is 45 minutes and the major service is 1.5 hours or it's free. Please reach out to me at your earliest convenience at 201-567-1400 x11214, so I can get further details. Thank you for taking the time to share your feedback with us. Sincerely,Willy AramayoClient Relations Manager
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Yelp
100
March 14th, 2019
My advisor Dave Tangen is attentive to what I ask and lets me know the best service for my car. Keeps me informed at all time and has my vehicle ready for when I pick up. Great service and I would recommend Benzel Busch to anyone looking for their car needs.
Benzel-Busch Motor Car Replied: Hello Ivan87, we appreciate your kind review and we hope to see you again in the future!
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DealerRater
100
March 12th, 2019
Lamont Saunders made my experience with Benzel Busch Mercedes a great experience once again. I look forward in doing business with him again and would definitely refer my family and friends to him.
Benzel-Busch Motor Car Replied: Hello LP dass, we appreciate your kind words and review!
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DealerRater
100
March 10th, 2019
patrick is the best, dealing with him it is always a pleasure.the energy that he invest to make sure you`re satisfied and leave happy it is impossible to describe, thnks pat
Benzel-Busch Motor Car Replied: Hello s72187, we appreciate your kind review and we hope to see you again in the future!
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DealerRater
100
March 8th, 2019
Douglas Ryan was great! My husband and I came in to get more information about the GLC 300. Doug was very knowledgeable and shared an extensive amount information about the vehicle. Doug answered all of our questions and took us out for an amazing test drive. The experience was so great and smooth....
Benzel-Busch Motor Car Replied: Hello TCRB, we are so glad to hear that you had a wonderful experience with Doug. We will pass on your kind words to him!
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DealerRater
100
March 8th, 2019
I would recommend both Orlando Dranguet, who was great and very responsive to all my calls throughout the leasing process as well as Joe Herman to anyone looking to purchase or lease a Mercedes or any vehicle, for that matter. They coddled me and I felt like a "family member" of Benzel- Busch....
Benzel-Busch Motor Car Replied: Hello Joe Fig, we appreciate your kind words and review!
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DealerRater
100
March 7th, 2019
Frank Armando pays attention to every detail Always keeps me updated regarding details of service and in an timely manner, regarding cost , time and exact needs of the service
Benzel-Busch Motor Car Replied: Hello Jack, we appreciate your kind words and review!
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DealerRater
100
March 7th, 2019
Thank you Scott. Amazing service always impressed.
Willy Aramayo Replied: Hello Luis Felipe, we appreciate your kind words and review!
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Cars.com
100
March 7th, 2019
Eli was professional and courteous. All the paperwork was ready by the time I arrived. He took time to go over all the vehicle features and helped me set up all the connectivity. I couldn't be happier.
Willy Aramayo Replied: Hello Eric, we appreciate your review and we will pass on your kind words to Eli!
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Cars.com
100
March 6th, 2019
The Sales person, Mr. Frank Lauro was beyond professional. He took the time to listen to me with all my questions; he explained everything very well. He took for a nice drive test and was very patient. He was always very prompt with communication on both: phone and email. I'd have to say: I had the...
Willy Aramayo Replied: Hello Adiamar "ADdy" Da Silva, we appreciate your kind words and review!
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Cars.com
92
March 6th, 2019
fast and responsive. Great job. Lots of communication and easy to p/u.Dave was constantly updating me and when i had a question , he went out of his way to get the answer.
Benzel-Busch Motor Car Replied: Hello fightinirish14, we appreicate your kind words and review!
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DealerRater
100
March 6th, 2019
The car buying experience was excellent, salesperson, and the Benzel-Busch staff was very courteous, helpful and attentive.The Sales Lady Ms. Colanani was very much informed and knowledgeable about the car, its features and attributes.
Willy Aramayo Replied: Hello Christopher Haschek, we appreciate your kind words and review!
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Cars.com
100
March 5th, 2019
Matthew is an excellent salesperson. Patient, friendly, and professional.
Willy Aramayo Replied: Hello Bonnie White-Jones, we appreciate your review and we will pass on your kind words to Matthew!
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Cars.com
100
March 4th, 2019
Dave was assigned service rep. From the moment I arrived he greeted me and made sure to verify the service and recall I was dropping my car off for. He got me a loaner quickly as I had to go to work. Throughout the day, he texted and called with updates and other recommended services. He also made...
Benzel-Busch Motor Car Replied: Hello YuriARomero, we appreciate your kind review and we hope to see you again in the future!
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DealerRater
100
March 4th, 2019
Excellent customer service. Brianna was extreme knowledgeable and friendly towards all the car features. Larry is always very attentive and professional . Frank Armando from service is really professional.
Benzel-Busch Motor Car Replied: Hello Gellert, we appreciate your very kind review and we hope to see you again in the future!
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DealerRater
100
March 3rd, 2019
Beautiful dealership and Doug Ryan was the best car salesman I have ever encountered! Doug is personable, has great follow through and truly delivers an exceptional car-buying experience!
Willy Aramayo Replied: Hello Janice Dellay, we appreciate your kind words and review!
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Cars.com
100
March 3rd, 2019
I walked into this dealership to get a specific car and Sandro made it so quick and easy! Everything went so smooth (including my new car) and I was so happy with the experience. Thank you to everyone at Benzel-Busch
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DealerRater
100
March 2nd, 2019
Good service excellent and professional people very nice and clean places good communication before and after service,go to recommend to everyone , thank u to next time
Benzel-Busch Motor Car Replied: Hello Mariusz, we appreciate your kind review and we can't wait to see you again in the future!
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DealerRater
100
March 2nd, 2019
I have been getting cars from here for several years and Im very happy with their service. Ask for George Gousias he will help meet all your needs. I highly recommend him!
Benzel-Busch Motor Car Replied: Hello Mperry, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your kind words and we hope to see you again in the future!
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DealerRater
100
March 1st, 2019
The service advisor was very personable and polite. Everyone there is very friendly and they do at good job at servicing my vehicle. Their waiting area is very nice and the complimentary snacks and coffee are very tasty.
Willy Aramayo Replied: Hello Todd Heckman, we appreciate your kind words and review!
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Cars.com
100
March 1st, 2019
Lou is very friendly, attentive to our needs . Always does a follow up call . He is the reason we go to Benzel Bush. The best salesman
Benzel-Busch Motor Car Replied: Hello Lb, we appreciate your kind words and review!
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DealerRater
100
February 26th, 2019
The best in the Tri State area!!! They do things the right way. Five Star service from the workmanship to the service to the product!! Thank You Lou Gallo got the utmost of care !!!!
Willy Aramayo Replied: Hello John Nicholas, we appreciate your kind words and review!
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Cars.com
100
February 26th, 2019
Our salesman Frank Lauro did an excellent job with the sales process. Frank was extremely knowledgeable about the cars, he responded timely addressing all of my questions and issues. Frank provided some great recommendations and ensured that the process went smoothly. I will buy my next car from...
Willy Aramayo Replied: Hello Patrick Dentato, we will pass on your kind words to Frank. We appreciate your review and we cant wait to see you again in the future!
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Cars.com
100
February 26th, 2019
Excellent customer service and the saler person and finance staff was excellent .
Willy Aramayo Replied: Hello Emmanuel alcantara, we appreciate your kind words and review!
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Cars.com
100
February 23rd, 2019
Good sales Dept. The manager Joe Hermann is great David Tange is Excellent always accommodate me for my service on my vehicles and the mechanics know what theyre doing always prompt clean and accurate I live 55 miles away there is a Mercedes dealer a mile and a half from my home Id like and...
Willy Aramayo Replied: Hello Len Wesling Jetco inc., we appreciate your kind words and review!
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Cars.com
100
February 21st, 2019
Routine major service appointment was performed professionally and efficiently. Service advisor was excellent in keeping me informed on progress and results.
Willy Aramayo Replied: Hello Fitz Read, we appreciate your kind words and review!
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Cars.com
100
February 20th, 2019
Excellent service. Joh Powell was courteus, ever ready to be of service and knowledgeable. He was professional, gave a good estimate of when the work was to be done given the skeleton repair crew given that day was a holiday, quickly processed the loaner. Surprisingly, the work was completed...
Willy Aramayo Replied: Hello Daniel Miranda, we appreciate your kind words and review!
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Cars.com
92
February 20th, 2019
Despite being very busy, the service department is very efficient in receiving customers, processing the vehicle drop-off and escorting the customer to the service waiting area to be met by the service advisor. The waiting area is very spacious, clean, well stocked with coffee, espresso drinks,...
Benzel-Busch Motor Car Replied: Hello Benz-Bahn, we appreciate your kind words and review!
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DealerRater
100
February 20th, 2019
Excellent, smooth customer service, starting from when i pulled into the driveway. Great service.
Willy Aramayo Replied: Hello Nina Griffin, we appreciate your kind words and review!
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Cars.com
100
February 18th, 2019
Accommodated my schedule change and were very courteous upon arrival, met with me quickly, and described the process well. On the return to pickup my car I received the same great treatment.
Benzel-Busch Motor Car Replied: Hello Mnmaarons, we appreciate your kind words and review!
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DealerRater
100
February 18th, 2019
Chris and his team were amazing and getting everything I asked for. Also the loaner car was great ! Benzel Bush is exceptional ! I would recommend them to everyone !
Benzel-Busch Motor Car Replied: Hello PJSONG25, we appreciate your kind review!
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DealerRater
100
February 18th, 2019
Benzel-Busch, I feel, is the best dealership around. Tim, the service writer is knowledgeable, courteous and professional. When I pull up with my car, I am greeted immediately with kindness and professionalism. Thank you, Benzel-Busch.
Benzel-Busch Motor Car Replied: Hello RC, Ridgefield Park, we appreciate your kind words and review!
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DealerRater
100
February 17th, 2019
Great service provided to my car, the drivers and customer service were very professional,also fast repair and the fact that I did not have to go to the dealer for this was great
Benzel-Busch Motor Car Replied: Hello Amalia5c, we are so glad to hear that you received great customer service at Benzel-Busch. We appreciate your kind words and review!
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DealerRater
100
February 16th, 2019
Convenient pick up and drop off of my vehicle at my home and office.
Willy Aramayo Replied: Hello Ken L, we appreciate your kind words and review!
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Cars.com
100
February 16th, 2019
The regular maintenance service was excellent this time. Fully satisfied with Mike Kim. He took care of problems in detailI. I really appreciate it for his service. I recently had horrible experience to repair my car in Englewood, NJ service center and decided not to come back to Mercedes-Benz...
Benzel-Busch Motor Car Replied: Hello Lee709123, we appreciate your kind review and we hope to see you again in the future!
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DealerRater
100
February 16th, 2019
From my arrival until my exit everything was incredibly easy and very professional. My service advisor was polite and extremely imformative. He was a pleasure to work with.
Benzel-Busch Motor Car Replied: Hello Sharon123, we appreciate your kind words and review!
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DealerRater
96
February 16th, 2019
Extraordinarily experience at the dealership and service provided , l was immediately attended to as soon as I pulled in, a service member was called in to handle all paperwork and my car was brought to me in no time. The facility is clean . Lou Gallo was excellent, checking in with me and...
Benzel-Busch Motor Car Replied: Hello rnagbe55, we are so glad to hear that you received great service at Benzel-Busch. We appreciate your review and we hope to see you again in the future!
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DealerRater
100
February 15th, 2019
Excellent as usual, Chris Iseman and Orlando Dranguet great and very helpful.
Willy Aramayo Replied: Hello Marty Zaikov, we appreciate your kind words and review!
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Cars.com
100
February 15th, 2019
The service here as well as the staff is always excellent. Chris Iseman is the best, always goes the extra mile to accommodate me!
Willy Aramayo Replied: Hello Onofrio, we appreciate your kind words and review!
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Cars.com
100
February 15th, 2019
Very pleasant experience comfortable waiting area with food and beverages Quick service and very polite friendly service
Willy Aramayo Replied: Hello Joy, we appreciate your review and we hope to see you again in the future!
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Cars.com
100
February 14th, 2019
My wife's GLE 350 had a flat tire when she arrived home from shopping. I called my service adviser at BB, and he had the Roadside Assistant mechanic at my house in 20 minutes. 15 minutes later the donut tire was installed and my wife drove to the dealership, where it installed a new tire and...
Willy Aramayo Replied: Hello Malcolm A. Borg, we appreciate your kind review!
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Cars.com
100
February 14th, 2019
from the time the welcome staff , to the time I pick my car , all was friendly and helpful it was fast than I expected and I experienced with other dealer in the past your car is save there , and you get good service
Benzel-Busch Motor Car Replied: Hello m . hamdan, we appreciate your kind words and review!
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DealerRater
100
February 14th, 2019
Everything went smoothly from the time I arrived till I picked up my car. Mr. Iseman was very professional and friendly. My car was clean and ready for pick up upon arrival.
Benzel-Busch Motor Car Replied: Hello jude, we appreciate your kind words and review!
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DealerRater
100
February 14th, 2019
Besr ealerahip. My 4th car. Best customer service. Nice environment. All the employees became friends over the years. Will be back again soon. Sending also lotsmof referrals.
Benzel-Busch Motor Car Replied: Hello Servet, we appreciate your kind words and review!
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DealerRater
100
February 13th, 2019
My wife and I returned to Benzel-Busch Mercedes-Benz after three years of leasing our 2016 E400. Needless to say we were as happy with their services as we were the first time. From the moment you walk in the door, you are greeted with the utmost professionalism and true sense of appreciation,...
Benzel-Busch Motor Car Replied: Hello Jv51914, we appreciate your very kind words and review!
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DealerRater
100
February 13th, 2019
We bought our car here at Benzel Busch and had the best experience with our salesman Douglas Ryan. His service was first class from the knowledge of the vehicle, financing options, all the way down to helping us with our own insurance issues with our insurance company. He was extremely patient with...
Benzel-Busch Motor Car Replied: Hello AS, We appreciate your review. We will pass on your kind words to Doug Ryan!
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DealerRater
90
February 13th, 2019
Got great service, did what I asked and got my wheels repaired per my warranty. Delivered and dropped off my car to my place of residence when I was called out of town. Very appreciated.
Benzel-Busch Motor Car Replied: Hello CLS550, we appreciate your kind words and review!
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DealerRater
100
February 13th, 2019
It was a pleasure to lease my vehicle from Lino. Stacy was very impressive too! Of course, Sal oversees the whole experience very expertly. I will be back again next time.
Benzel-Busch Motor Car Replied: Hello nshoykhet, We appreciate your kind review and we cant wait to see you again in the future!
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DealerRater
96
February 9th, 2019
I got my car serviced. The dealership is vey professional and Scott is very good in what he does. Always very responsive and got my car serviced quickly.
Benzel-Busch Motor Car Replied: Hello MS, we appreciate your kind words and review!
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DealerRater
92
February 9th, 2019
Customer service was excellent as always. Service was faster than I was told. When I picked up the vehicle, it was washed and nicely vacuumed
Benzel-Busch Motor Car Replied: Hello Cspooner167, we appreciate your kind words and review!
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DealerRater
100
February 7th, 2019
I came in for a part recall and Chris Iseman was waiting for me, he had a loaner car all ready and had my car finished when he said it would be. Everything was perfect.
Benzel-Busch Motor Car Replied: Hello cstaff, we appreciate your kind words and review!
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DealerRater
72
February 6th, 2019
Only 4 stars because the price could've been alot better and with more options,at least bluetooth for what i paid but its in good condition.
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DealerRater
100
February 6th, 2019
Love the ease of taking the car in for service at BB. Loaner was ready to go. No hassle.Would recommend the dealership any time.
Benzel-Busch Motor Car Replied: Hello Heidrun04, we appreciate your kind words and review!
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DealerRater
96
February 6th, 2019
Harold Reyes, the gentleman, who was assigned to me was very accurate in his projected time frame for the work being done. He checked in periodically to make sure I was doing fine and and give me whatever updates he had. He was professional and courteous. I was very pleased with the service...
Benzel-Busch Motor Car Replied: Hello MMI, we appreciate your review! We will pass on your kind words to Harold.
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DealerRater
100
February 5th, 2019
I found the staff to be pleasant, congenial and professional. As a salesman Lou Gallo was exceptional and Jan Aquas was very thorough in demonstrating all the features of my new car. Best place to purchase a Mercedes!
Benzel-Busch Motor Car Replied: Hello marsal1018, we appreciate your very kind words and review!
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DealerRater
100
February 4th, 2019
David was very helpful and pleasant to work with! He kept me updated on the service status of my vehicle and was very accommodating to my work schedule.
Benzel-Busch Motor Car Replied: Hello EGDA VELOZ, we appreciate your kind words and review!
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DealerRater
100
February 1st, 2019
John taken great care of us. My dad always dealt with John. He passed away. Now my mom needed a new car and John did a great job all in a 4 hour period.
Benzel-Busch Motor Car Replied: Hello geraldjr, we appreciate your kind words and review!
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DealerRater
100
February 1st, 2019
doug was great. he is a real gentleman. He really knows his business and was a great help to decide on the best car for me
Benzel-Busch Motor Car Replied: Hello john morra, we will pass on your kind words to Doug. We appreciate your kind review!
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DealerRater
100
January 31st, 2019
Worked with Lino Cascardi on the acquisition of what for me has been one of my bucket list cars. Lino is a very patient, personable and highly informed professional. He understood what I wanted and he seamlessly delivered.
Willy Aramayo Replied: Hello Jeff Flaster, we will pass on your kind words to Lino. We appreciate your review and we hope to see you again soon in the future!
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Cars.com
100
January 31st, 2019
Very professional & easy to work with. Really knows how to structure a deal and very knowledgeable about the brand. Can't say enough good things. Easy transaction. No typical dealer BS.
Benzel-Busch Motor Car Replied: Hello Arista128, we appreciate your kind words and review!
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DealerRater
100
January 31st, 2019
I have been a Mercedes customer for 9 years but this past January was my first experience with Benzel-Busch. From the first contact via email to the delivery of my new GLC300, I have been so impressed with the professionalism and personal service provided by Sal Architto and his staff at...
Benzel-Busch Motor Car Replied: Hello J. Li, we appreciate your very kind words and review. We hope to see you again soon!
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DealerRater
100
January 31st, 2019
The dealership provides excellent service from making appointments to drop off, getting a loaner and knowing pertinent information (problems found, cost, etc) to pick up once serviced.
Benzel-Busch Motor Car Replied: Hello JerseyJohn, we appreciate your very kind words and review!
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DealerRater
96
January 31st, 2019
Found that when replacing a tire purchased here it comes with a warranty. I'm confused exactly why but if the tire fails within the first year, it's replaced free. Apparently in the second year it's half price plus labor. Still, if you need a replacement, it's good to get the discount. And I know I...
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DealerRater
96
January 31st, 2019
Frank the sales rep was amazing made me feel like a valued customer I look forward to many more years of shopping at Benzel Busch
Benzel-Busch Motor Car Replied: Hello Joe vacca, we appreciate your kind words and review!
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DealerRater
100
January 30th, 2019
Excellent service for fixing warning message on coolant level.
Willy Aramayo Replied: Hello Cal, we appreciate your kind words and review!
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Cars.com
100
January 30th, 2019
went in for service and taking care of from the moment I pulled up till i left. i was offered a rental with no issues and was in and out thanks to me service rep david nieves. vehicle was done promptly and there clean and ready when was called to pick it up. thanks again to all the staff behind the...
Benzel-Busch Motor Car Replied: Hello joeyE400, we appreciate your kind words and review!
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DealerRater
100
January 30th, 2019
Excellent - Everyone was exceptionally helpful. Thank you so very much. Maureen York
Willy Aramayo Replied: Hello Maureen York, we appreciate your kind words and review!
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Cars.com
100
January 28th, 2019
John Powell was my service representative. He is intelligent, caring, and a pleasure to work with. Mercedes Benz is fortunate to have John as an employee.
Benzel-Busch Motor Car Replied: Hello Jane, we appreciate your kind words and review!
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DealerRater
96
January 28th, 2019
I highly recommend Lino Cascardi and his team at Benzel Busch. I have purchased many cars there. The service department is excellent. Lino and his team are very professional. Overall, a fine experience.
Benzel-Busch Motor Car Replied: Hello Nyrangers711, we will pass on your kind words to Lino. We appreciate your review and we hope to see you again soon!
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DealerRater
96
January 28th, 2019
Just had a Service B. It always amazes me how quickly and efficiently the staff accomplishes this. From the time that I pull in till the time that I leave, i was taken care of. Kudos to all!
Benzel-Busch Motor Car Replied: Hello Chris925, we appreciate your kind review and we hope to see you again in the future!
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DealerRater
96
January 28th, 2019
Showroom is clean and inviting, employees courteous as soon as you walk in door! Salesperson very helpful , knew his products with options (NO. BS) well run business!
Benzel-Busch Motor Car Replied: Hello PC-AMG, we appreciate your kind words and review!
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DealerRater
100
January 28th, 2019
thank you for making my life so easy to get my car fixed..... from the appointment to the loaner to expediting the repair, amazing ..... thanks again
Benzel-Busch Motor Car Replied: Hello Jack1024, we appreciate your kind words and we hope to see you again in the future!
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DealerRater
100
January 27th, 2019
Excellent service. Friendly reception, work was quick. Overall, very pleased.
Willy Aramayo Replied: Hello Michael Fu, we appreciate your kind words and review!
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Cars.com
100
January 27th, 2019
My experience with this dealer was excellent in all areas.
Willy Aramayo Replied: Hello B, we appreciate your kind review and we hope to see you again in the future!
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Cars.com
100
January 26th, 2019
I Ordered some small repair on the Maybach with Frank over the phone. The car was picked up and fixed perfectly in due time. Excellent service as usual for the pas 24 years at BB.
Benzel-Busch Motor Car Replied: Hello PierreDiane, we appreciate your kind words and review!
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DealerRater
100
January 26th, 2019
Very responsive service. Chris was very professional, upfront and a big picture person. Thank you.
Willy Aramayo Replied: Hello Aileen, we appreciate your kind words and review!
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Cars.com
100
January 25th, 2019
Great service,, car was done correctly, David Tangen makes you feel like family and goes over the top to make it work! One of the main reasons I still go because David
Benzel-Busch Motor Car Replied: Hello mike, we appreciate your kind words and review!
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DealerRater
100
January 25th, 2019
Shopping for my GLA 250 was a great experience! Doug Ryan, the salesman, was such a pleasure to work with... It was a rainy day and he took me out to test drive different models and was so helpful in explaining the different models to me. I came with a certain budget and he worked with me for...
Willy Aramayo Replied: Hello Marisol Lee Colon, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your kind review and we can't wait to see you again in the future!
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Cars.com
100
January 24th, 2019
This was my first-time experience with Benzel-Busch. From making the appointment to pulling my freshly washed car out of their lot I was thrilled. Chris was my contact and he is very pleasant and professional. Explained everything in detail to me and never once tried to push me into addition...
Benzel-Busch Motor Car Replied: Hello Lynn Harland, we appreciate your very kind words and review. We hope to see you again in the future!
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DealerRater
92
January 24th, 2019
David was exceptionally helpful and professional. Being a customer of B&B since 2007 - service was rendered very well. Juan (service man assistent) always friendly and helpful, would recommend him as well. Overall everyone was very helpful and consciousness.
Benzel-Busch Motor Car Replied: Hello Keshka12, we appreciate your very kind words and review!
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DealerRater
96
January 24th, 2019
Ben went above and beyond an ordinary salesman to help me get a good car for my wife. He entertained all my questions about the details of the car and made sure I got the best for my wife. He is the best.
Benzel-Busch Motor Car Replied: Hello GLA 250, we are so glad to hear that you had a wonderful experience at Benzel-Busch. We appreciate your kind words and review!
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DealerRater
92
January 24th, 2019
David was exceptionally helpful and professional. Being a customer of B&B since 2007 - service was rendered very well. Juan (service man assistent) always friendly and helpful, would recommend him as well. Overall everyone was very helpful and consciousness.
Benzel-Busch Motor Car Replied: Hello Keshka12, we appreciate your very kind words and review!
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DealerRater
80
January 23rd, 2019
Ben went beyond and above the sale representative to make sure i got the best car for my wife. He accommodated all my questions and made my experience worthwhile.
Willy Aramayo Replied: Hello Kareem Bosede, we appreciate your kind words and review!
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Cars.com
92
January 23rd, 2019
Bought my car in to be serviced and as usual Dave Tangen my service advisor took care of everything so efficiently and professionally. I wouldnt take it anywhere else!!
Benzel-Busch Motor Car Replied: Hello Lorna123, we appreciate your kind words and review!
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DealerRater
100
January 22nd, 2019
Salesperson Steven David was amazing very knowledgeable
Willy Aramayo Replied: Hello Cindy Reid, we appreciate your kind words and review!
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Cars.com
96
January 21st, 2019
I have been coming here since 1990 great service for the most part. I like this dealership very much. I also would recommend getting a used car from Benzel the cars are in great...
Benzel-Busch Motor Car Replied: Hello LoveMercedes1, we appreciate your kind review and we can't wait to see you again in the future!
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DealerRater
100
January 18th, 2019
Matthew was very curtious and straight forward. There was no pressure and gave me great numbers from the beginning so there was no back and forth like a typical dealership. I would recommend Benzel Busch to everyone.
Benzel-Busch Motor Car Replied: Hello Nickloh1, we appreciate your kind words and review!
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DealerRater
96
January 18th, 2019
Drove an hour to Englewood to view and test drive a GLE400. Wound up purchasing it that day with easy pressure less negations. John our sale rep was very helpful and professional thru out the transaction.
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DealerRater
96
January 18th, 2019
The process was smooth from identifying a car online, scheduling appointment, straight forward finance info and checkout. In and out with car in 2 hours Great job
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DealerRater
40
January 18th, 2019
I dealt with Doug in the pre-owned department. Seemed like a great guy, had good conversations and he wasn't overly pushy. He was aware I was still exploring other options and I left on good terms saying I would be back if there was the right opportunity. He was then extremely rude over text message...
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Yelp
100
January 18th, 2019
I have been dealing with Chris Iseman, who is and has been an outstanding service representative for your company. It is because of him and his professionalism that I would not have my car serviced anywhere else, or purchase a new Mercedes anywhere else.
Willy Aramayo Replied: Hello Gary Esoldi, we appreciate your kind words and review!
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Cars.com
100
January 18th, 2019
I have always had a great experience at Benzel Busch but this time it was truly exceptional. After totaling my 2017 C class, I called my sales person and he had me in a car in 2 days. That's amazing!
Willy Aramayo Replied: Hello Linda M., we are so glad to hear that you had the best experience at Benzel-Busch. We appreciate your kind words and we hope to see you again in the future!
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Cars.com
100
January 17th, 2019
the sales and service staff make your experience nice and easy. don't hesitate buying you next car here... excellent!
Willy Aramayo Replied: Hello diane dalessandro, we appreciate your kind review and we hope to see you again in the future!
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Cars.com
100
January 17th, 2019
Excellent service....convenient and reliable. My advisor is Sosio Sole....I can always rely on his help and good advice!
Willy Aramayo Replied: Hello robert rigolosi, we appreciate your kind words and review!
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Cars.com
100
January 17th, 2019
Our salesperson was very professional and knew every detail of the car we were looking for. Most importantly, you get the feeling that you can trust him. The person who helped us during delivery was also very knowledable. We were very satisfied with the whole experience.
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DealerRater
100
January 17th, 2019
Thank you to all the staff at the Englewood center for your friendly, courteous experience. All issues were addressed quickly and we were in and out in no time.
Benzel-Busch Motor Car Replied: Hello Linny, we appreciate your kind words and review!
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DealerRater
100
January 17th, 2019
The level of customer service was above and beyond the norm.
Willy Aramayo Replied: Hello Roger, we appreciate your kind review and we hope to see you again in the future!
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Cars.com
100
January 16th, 2019
Everything went quite well as always I can truly say that after almost forty years , I have no complaints about doing business with this Dealership and will refer friend and family.
Willy Aramayo Replied: Hello Dr.Calvin Browne, we appreciate your kind words and review!
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Cars.com
100
January 14th, 2019
I will recommend this dealership . Douglas has time to explained everything to us . Gave us more options to choose from. Im happy with my purchase
Benzel-Busch Motor Car Replied: Hello Stely, we appreciate your review and we will pass on your words to Douglas.
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DealerRater
100
January 14th, 2019
One of the biggest pleasure when you choose your car, you have the chance to derive them and you like them all Thank you so much
Benzel-Busch Motor Car Replied: Hello Valentino, we appreciate your kind words and review!
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DealerRater
86
January 12th, 2019
Brought my vehicle in due to the check engine light being on. Dropped it off, loaner was waiting, in and out in under an hour!
Benzel-Busch Motor Car Replied: Hello stktstr, we appreciate your kind words and review!
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DealerRater
100
January 10th, 2019
From the ease of making my service appointment to the time when I picked up my Smart car, the experience was first-rate. Scott Bateman kept me up-to-date re the status of the servicing of my car and is professional, knowledgeable (we discussed the future of the Smart Car) and courteous. Scott even...
Benzel-Busch Motor Car Replied: Hello johnny tremendous, we are so glad to hear that you received excellent service at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
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DealerRater
100
January 10th, 2019
Benzel Busch was excellent during my last service. They were able to complete the service within a short time frame and provided great customer service. Chris Iseman and Sossio Sole were excellent throughout the entire process. They continually followed up with me and were always available to answer...
Benzel-Busch Motor Car Replied: Hello metsrchamps0001, we appreciate your very kind words and review!
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DealerRater
100
January 8th, 2019
Frank Armando has been assisting me with top notch service for many years. He listens and recommends, he knows my expectations and ALWAYS delivers what I need on time. The service department at Benzel-Busch is the best I have experienced in many years of luxury car ownership. It is because of their...
Benzel-Busch Motor Car Replied: Hello Daniela8, we appreciate your kind words and review!
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100
January 8th, 2019
One issue - all personal settings were erased during system upgrade. I had to re-do all the radio stations, favorites, seat settings.
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85
January 7th, 2019
I had a flat tire and they replaced it . This was an unscheduled visit and they still helped me while I was waiting in the lobby.
Benzel-Busch Motor Car Replied: Hello schwarzer Mercedes, we appreciate your kind words and review!
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100
January 7th, 2019
Lou, is an excellent sales rep that doesnt pressure you and provides all the information necessary to make a decision. The dealership is very organized and the quality service keeps us coming back. The Eatons
Benzel-Busch Motor Car Replied: Hello Greg, we appreciate your kind review and we can't wait to see you again in the future!
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100
January 7th, 2019
Benzel Busch knows their business and delivers excellent service to their customers. Everyone is very knowledgeable and proficient at what they do. Service area is comfortable and attractive if you are waiting for your car.
Willy Aramayo Replied: Hello Rita OHare, we appreciate your kind words and review!
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96
January 6th, 2019
1st the service representative was very friendly,knowledgeable,and explained the services i needed in a very clear and understandable way.;he helped me to focus on the services and also laid out and explained the other services the technicians recommended i needed;which is one of the things i...
Benzel-Busch Motor Car Replied: Hello happy customer, we appreciate your kind words and review!
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100
January 6th, 2019
My experience with Benzel Busch has always been so positive and outstanding that, when after many years I had to finally retire my 2001 Designo SLK 320 (aka Peaches), I selected a Designo E400 S Coupe from this dealership so that I could continue to enjoy David Nieves as my service rep. Mike...
Benzel-Busch Motor Car Replied: Hello Nutty4golf, we appreciate your kind words and review!
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100
January 6th, 2019
Service was excellent, Mr. Mike Ippolito was courteous, professional, very informative and patient. Could not wish for a better customer service. Definitely will recommend dealership and that particular service gentleman! Tatiana I. Feynberg
Benzel-Busch Motor Car Replied: Hello Tatiana, we appreciate your kind words and review! We will pass on your words to Mike.
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100
January 6th, 2019
From the day I bought my car, until its first service service and sales has been exceptional. Everyone makes you feel welcome and important
Benzel-Busch Motor Car Replied: Hello Adetrolio, we appreciate your kind words and review!
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100
January 6th, 2019
David Nieves and the Benzel Family never let me or my wife down. David truly goes above and beyond to accommodate us at all times. Wish every dealership was like Benzel. See you guys soon. Happy New Years
Benzel-Busch Motor Car Replied: Hello Wendy&Richy15, we appreciate your kind words and review!
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100
January 6th, 2019
Everything, went great for the third time , I purchase a vehicle At Benzel Bush , Ben Walsh was great for the third time .....
Willy Aramayo Replied: Hello Ronnie Williams, we appreciate your kind words and review!
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100
January 5th, 2019
Been a customer for 25 yrs. wont shop anywhere else!!!! Best there is. Over 10 cars. Live in Maryland. Your customer service is without equal
Benzel-Busch Motor Car Replied: Hello WayneO, we appreciate your kind words and review!
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100
January 5th, 2019
From start to finish my experience was exceptional! My sales person could not have been any more knowledgeable and accommodating than he was! I would definitely highly recommend this dealership!
Willy Aramayo Replied: Hello Dyan Barbato, we appreciate your kind words and we hope to see you again in the future!
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100
January 4th, 2019
If you must have need of an emergency repair - go with Benzel Busch. From the moment you arrive to retrieving your vehicle upon completion.---a full and complete and through servicing.with detail information provided in all aspects.
Willy Aramayo Replied: Hello Riley, we appreciate your kind words and review!
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100
January 4th, 2019
with every visit, Benzel-Busch exceeds expectations - best dealership all around with Ace Service !!!! Unequivically i highly recommend Benzel-Busch to all my friends and relatives
Benzel-Busch Motor Car Replied: Hello rhodes22, we appreciate your kind words and we hope to see you again in the future!
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100
January 4th, 2019
Staff is very professional, they help us in every step of the way, it was very fast, i got my car before the new year. Yusuf is very helpful and professional.
Benzel-Busch Motor Car Replied: Hello Nidia P., we appreciate your kind words and review!
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100
January 4th, 2019
Very professional with no pressure. They go out of their way to let you decide which car and price you are comfortable with.
Willy Aramayo Replied: Hello Ken M, we appreciate your kind words and review!
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100
January 4th, 2019
Had a great experience!! Yusuf is very helpful and i got my car promptly. He answered all my questions before the purchase. Staff is very professional!
Willy Aramayo Replied: Hello Nidia Pena, we are so glad to hear that you had an excellent experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
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100
January 3rd, 2019
My experience with the service Dept. was exceptional. The staff was very professional. I was in and out quickly. I enjoyed looking out at the service floor.
Benzel-Busch Motor Car Replied: Hello johnljr, we appreciate your kind words and review!
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85
January 3rd, 2019
The service was efficiently scheduled, loaner car was reserved in a timely manner. Air bulbs were replaced as requested, but cost 70$ for 4 air bulbs which was expensive.
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100
January 2nd, 2019
Excellent service and still by far the best in the Tri-state area
Willy Aramayo Replied: Hello Julio Peguero, we appreciate your kind words and review!
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100
January 2nd, 2019
All areas outstanding, from customer service, sales, and repairs - Attention to detail is impeccable and greatly appreciated. The facility is beautiful and each and every experience is amazing
Willy Aramayo Replied: Hello Rita Neilan, we appreciate your kind words and review!
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92
January 1st, 2019
Pick up of my car for service at my place of business was on time, and the loaner vehicle was clean and comfortable. Maintenance of my car was completed in a timely manner, and pick up was seamless. The professionalism of Chris Eisman has been consistent and welcoming over the many years Ive been...
Benzel-Busch Motor Car Replied: Hello Vvpparkman, we appreciate your kind words and review!
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100
January 1st, 2019
This was my first service of a new vehicle. Everything was professional and efficient - the drop off and paperwork, the loaner, the actual service (including software updates and taking care of a recall) and the pickup later in the day. No issues whatsoever, was in and out very quickly both times.
Benzel-Busch Motor Car Replied: Hello Big guy James, we appreciate your kind words and review!
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100
January 1st, 2019
I made a appointment to dropped off my s65, they seem to be busy when I pull up? But one of there employees came right up to me asked me a few question, then He walked me in to the dealership to meet my service advisor which was gathering information to get me ready for my loaner and I was off with...
Benzel-Busch Motor Car Replied: Hello, we appreciate your kind words and review!
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100
January 1st, 2019
Benzel Busch is an exceptional place. The service center team is top notch and make the experience seamless. I feel well taken care of at this dealership.
Benzel-Busch Motor Car Replied: Hello Juane27, we appreciate your kind words and review!
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100
January 1st, 2019
Great team at Benzel Busch. Exceptional service and attention to detail. Lamont and Sal were great to deal with - they answered all my questions and provided exceptional service.
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96
December 31st, 2018
Benzel is just the best in every way. From the moment you walk in to the moment you drive out to the service that follows. Just tip top and perfect. Complete satisfaction!
Benzel-Busch Motor Car Replied: Hello Boys2822, we appreciate your kind words and review!
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96
December 31st, 2018
Excellent as usual.car picked up in the Bronx fixed in Englewood NJ and exchanged in the Bronx.My service representative went above and beyond.Cudos Chris Iceman
Benzel-Busch Motor Car Replied: Hello Perrymd, we appreciate your kind words and review!
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100
December 31st, 2018
Exceptionally, great service, top quality of customer service from sales to service, parts even a receptionist. More than 100% satisfaction as always. Thank you, as always. Best regards.
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100
December 31st, 2018
Frank Armando is truly a professional with a personal touch that is unbeatable. One of the main reasons I continue to purchase my cars from Benzel-Busch Motor Car Corp. Don't Cheat Yourself. If you haven't tried them YOU are missing out
Willy Aramayo Replied: Hello Vincent J. Caramico, we appreciate your kind words and review!
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100
December 31st, 2018
Excellent dealership. And sales staff was amazing and helped with every need.
Willy Aramayo Replied: Hello J, we appreciate your kind review!
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100
December 30th, 2018
First class dealership! Great experience both at sales and service. Quality above none other!
Willy Aramayo Replied: Hello Lucibello, we appreciate your kind words and review!
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100
December 30th, 2018
David Tangen was great and extremely helpful the entire team from in n out ! Great work
Willy Aramayo Replied: Hello Betsy, we appreciate your kind words and review!
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100
December 30th, 2018
always a good experience, usually because of Min Kim,Andrew Gomez and Cris Almanzar. Their service is always top notch! I always ask for them when I am there
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100
December 30th, 2018
James Scott is an great asset, he made the process seamless. I have already recommended him twice. Overall A+ experience and look forward to doing business with him in the future
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100
December 30th, 2018
From the first time I took my car for service and repair to Benzel-Bush Motor Car I was treated with excellent even though I had not purchased my vehicle here. The pick up and drop off service that is offered makes it convenient to get my car serviced. The pick up and drop off employees are always...
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92
December 30th, 2018
My car broke down and God blessed me with a new one through Benzel-Busch Mercedes Benz Car Dealership. Sandro Martinez, Salvino Architto and Paterno Cabrera were spectacular! Thank you gentlemen, I appreciate you all!
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100
December 30th, 2018
From the time we chose our vehicle , from test driving to delivery all services were exceptional. The salesman was very professional. He answered all my questions in full detail
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80
December 30th, 2018
The service is over all as promised before; therefore I was very impressed the service they rendered they are good!
Willy Aramayo Replied: Hello Kelvin Chu, we appreciate your review and we hope to see you again in the future!
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100
December 30th, 2018
exceptional service as always, people are very courteous and honest.
Willy Aramayo Replied: Hello SAILAJA D VALIVETI, we appreciate your kind words and review!
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100
December 30th, 2018
i had a awesome surprise that the tire was covered
Willy Aramayo Replied: Hello gary g, we appreciate your kind review!
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100
December 30th, 2018
Chris Iseman provided excellent service. We appreciated it so much.
Willy Aramayo Replied: Hello Sophia Kuo, we are so glad to hear that Chris Iseman provided excellent service to you at Benzel-Busch. We appreciate your kind words and review!
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100
December 29th, 2018
I dealt with Chris Huling. He was professional and informative ensuring to consistently stay in contact with me with updates on my repairs. He was also very personable, which adds to the overall quality experience Excellent customer service. Thank you
Willy Aramayo Replied: Hello Donna Ellerson, we appreciate your kind review! We will pass on your words to Chris.
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100
December 29th, 2018
Everyone would agree that going to a dealer is a pain in the neck and going to get ones car service is even more stressful. Well none of that has happened to me at Benzel Busch Mercedes Benz. I got my car last December and my experience couldnt have been better. A year later I go to get my car...
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100
December 29th, 2018
Mr. Joseph Simsek is the reason why we go to dealer each time. He provides exceptional costumer service. Not only him, all the staff at Benzel Busch amazing. They are very helpful.
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100
December 29th, 2018
Chris Eiseen is simply the best. Very professional and friendly. Excellent service. I was able to drop off my vehicle and get a loaner in less than 15 minutes. My car was ready the very next morning.
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92
December 29th, 2018
My salesperson, Peter Poliandro, was very good at listening to what I was looking for in a new car. This is my third Mercedes that I own. Each time I buy a different model based on my changing needs. My salesperson was patient and took me out on various rides so that I could see what options...
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96
December 29th, 2018
Sixth car my family has purchased from Benzel Busch and Giovanni Barbaro. He goes out of his way to satisfy the customer and find the right deal for you. Financial paperwork and DMV follow up were easy and painless. No reason to buy a car anywhere else.
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100
December 29th, 2018
I would just like to say that this dealership is all about customer service. I really appreciate the care and time they put into taking care of their customers. I won't go to any other dealership.
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100
December 29th, 2018
Right from the time I was contacted by the sales agent to the point where I drove away with the new vehicle, the process was exceptionally smooth and the service outstanding in every way. Thanks !
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100
December 29th, 2018
James Scott was exceptional. I recommended Jim to one of my friends and they walked out with nothing but great things to say about Jim. I sent my uncle to Jim as well and he intends on buying a 2020 GLE from Jim when the car is released.
Willy Aramayo Replied: Hello Peter, we appreciate your kind words and review!
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100
December 29th, 2018
I have always been pleased with service at BB. Exceptional!!
Willy Aramayo Replied: Hello CmGreen, we appreciate your kind words and review!
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100
December 29th, 2018
My 5th car from BB and I've had 100% satisfaction with my Mercedes experiences with this dealership-no kidding! Always attentive, friendly, efficient, and enthusiastic about their products and jobs, from sales to service. From the moment you walk in you know that you're in a well-run, clean,...
Willy Aramayo Replied: Hello Steve T, we appreciate your very kind words and we hope to see you again in the future!
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100
December 29th, 2018
The customer service at this dealership is by far the best I've ever encountered. I can't imagine shopping for a car anywhere else.
Willy Aramayo Replied: Hello Michael Roosevelt, we are so glad to hear that you received great customer service at Benzel-Busch. We appreciate your kind words and review!
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80
December 29th, 2018
Excellent service and good personal as employee they did everything so quick. Thank you!
Willy Aramayo Replied: Hello Ivelisse, we appreciate your kind words and review!
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100
December 29th, 2018
Giovanni Barbaro made the process of choosing the right vehicle painless and efficient. Finance and DMV paperwork were completed easily and quickly. 6th car we have purchased here. Very satisfied.
Willy Aramayo Replied: Hello Kenneth L, we appreciate your kind review and we hope to see you again in the future!
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100
December 29th, 2018
Overall good and quick efficient service call experience with constant follow-up with the service advisor.
Willy Aramayo Replied: Hello James Shrager, we appreciate your kind words and review!
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100
December 29th, 2018
Excellent service from the time we began the leasing process to the driving out in my vehicle.
Willy Aramayo Replied: Hello Bruce S, we appreciate your kind words and review!
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100
December 29th, 2018
Excellent! Frank Armando and Juan they are the best!
Willy Aramayo Replied: Hello Dr. Ricardo Lazala, we will pass on your kind words to Frank and Juan. We appreciate your review!
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100
December 28th, 2018
everything was handled perfectly and quickly.The waiting area was clean and comfortable and the snacks were on spot good.
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100
December 28th, 2018
Excellent experience The sales staff was polite and patient I was not rushed or ignored Took my time to make my decision
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100
December 28th, 2018
Frank Armando is the best understands the concept of customer service and extremely knowledgeable about thevproduct, but, can explain the process to layman. Juan DelGado is a gem-in and out of the lot in a flash!
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100
December 28th, 2018
The service department repaired a tire that I thought might be needed to be replaced . They did so efficiently and timely. They consistently kept me updated on the work they were doing.
Willy Aramayo Replied: Hello Frank Donohue, we appreciate your kind words and review!
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100
December 28th, 2018
The best dealer around, Thank you to my good friend who always takes care of me Frank Lauro!
Willy Aramayo Replied: Hello Eric, we appreciate your kind words and review!
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100
December 28th, 2018
THE BEST DEALERship I have ever experienced It was a pleasure at any time to walk in and feel My car would be in good hands
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52
December 28th, 2018
this is my 3rd new vehicle purchased at benzel-busch.. from the moment i walked into the dealership i felt peace of mind, i was greeted as a member of the family, no pushy sales person but, i was also not ignored. when i made up my mind on the vehicle purchase, the transaction went smooth and i...
Benzel-Busch Motor Car Replied: Hello juant, we appreciate your kind words and review
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100
December 28th, 2018
Courtesy thorough expedite talia is an exceptional sales associate she was very pleasant made me feel comfortable and I was extremely satisfied she took her time to make sure I was satisfied and I was
Benzel-Busch Motor Car Replied: Hello Smitty, we appreciate your kind words and review!
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100
December 28th, 2018
Dave Tangen was exceptional. He took great care of us. The appointment was prompt, with the loaner car.We had a great experience with you.
Benzel-Busch Motor Car Replied: Hello thomas29, we appreciate your kind review and we hope to see you again in the future!
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100
December 28th, 2018
We have been taking our Mercedes E350 to Benzel for a few years and have been impressed and amazed at the impeccable service we receive on every visit. Other dealerships should model their behavior and attention to creating such a wonderful customer experience. Chris Iseman is an outstanding...
Benzel-Busch Motor Car Replied: Hello JOHN, we are so glad to hear that you had an outstanding service experience at Benzel-Busch. We appreciate your kind words and review!
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100
December 28th, 2018
Excellent service and polite and professional staff especially Steven David. I enjoy the way he took time in showing the vehicle and time in showing us how things work in the vehicle.
Benzel-Busch Motor Car Replied: Hello Highlander, we appreciate your kind words and review!
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100
December 28th, 2018
My service advisor Chris was amazing he got my car in and did the maintenance and also gave me a new tire was very efficient. Mike Hill Was able to answer the questions I had.
Benzel-Busch Motor Car Replied: Hello Hessiehes, we appreciate your kind review and we hope to see you again in the future!
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100
December 28th, 2018
I dealt with David. Excellent person and service. Happy with Service and hospitality. I will strongly recommend. I was there for airbag recall. Whole team was great.
Benzel-Busch Motor Car Replied: Hello skydriving, we appreciate your kind words and review!
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52
December 28th, 2018
this is my 3rd new vehicle purchased at benzel-busch.. from the moment i walked into the dealership i felt peace of mind, i was greeted as a member of the family, no pushy sales person but, i was also not ignored. when i made up my mind on the vehicle purchase, the transaction went smooth and i...
Benzel-Busch Motor Car Replied: Hello juant, we appreciate your kind words and review
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DealerRater
100
December 28th, 2018
Great dealer. Got me a loaner for service of my car.
Willy Aramayo Replied: Hello Vlad, we appreciate your review!
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100
December 28th, 2018
Nice facility, clean, modern and and well managed. Nice staff. The vehicle I was looking at and interested in was available and the sales process was pretty smooth. I look forward to seeing how they are when I go back for service.
Willy Aramayo Replied: Hello New MBOwner, we appreciate your review and we can't wait to see you again in the future!
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100
December 28th, 2018
The full experience was professional and easy. I was satisfied with the various teams that helped to complete the turn-in lease process and the new lease...
Willy Aramayo Replied: Hello CP, we appreciate your kind words and review!
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100
December 28th, 2018
The car dealership provided a vehicle for purchase that was not available at other Mercedes Benz dealershipsl
Willy Aramayo Replied: Hello PTB, we appreciate your kind words and review!
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Cars.com
100
December 27th, 2018
I have been to another dealership when I was traveling where I had such a bad experience that I will never forget. This dealership by far the best dealership among many others in major cities. Professional, nice facilities, and quick + reliable services.
Willy Aramayo Replied: Hello Jun, we appreciate your kind words and review!
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100
December 27th, 2018
Excellent, seller manager Michel hill,he is a professional on his job, plus Kathy Zagula. i like to say thank you to Stacey Fowler Finance Director also all they did magnificent work to me. Happy holidays and happy new years to everybody in BENZEL BUSCH MOTOR CAR CORP.
Willy Aramayo Replied: Hello joseph kazemi, we appreciate your very kind words and review! Happy holidays and a Happy new years to you too !
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100
December 27th, 2018
I wanted to make sure that i have substantial and enough service experience with this dealer before it deserves my time to write a review. So this feedback is after buying my E350 to a guy that used to bring my car now here and i am just continuing doing the same. My four (4) service experiences so...
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20
December 27th, 2018
Liars and crooks! I noticed on google they have 4.7 star rating and I wonder how that's possible because they do act polite and "ready" to do everything they can to fix any problems with your car. It's just amazes me everytime I went for something simple like a service my car would end up having a...
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Yelp
100
December 27th, 2018
Thanks so much for your help in designing my purchase (gift). Ive enjoyed working for this salesperson in the past and will continue to do so in the future
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DealerRater
92
December 27th, 2018
The service was good. everyone was friendly and accommodating . Would reccomend to others. Thank you. Chris huling was the best. Very considerate and kind. Truly a asset to the company.
Benzel-Busch Motor Car Replied: Hello Penny456, we appreciate your kind words and review!
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100
December 27th, 2018
Benzel-Busch is a truly exceptional dealer where staff welcomes you the moment you walk in. We are repeat customers and our agent (Jay Lee) took time to carefully explain all options in detail without pressure despite multiple visits we made. We had a smooth transaction and appreciated our agents...
Benzel-Busch Motor Car Replied: Hello KL, we appreciate your kind review and we hope to see you again in the future!
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100
December 27th, 2018
It was my first time to take Mercedes Ben and Jay Lee accommodated me everything I needed. I like to say to Jay Lee thank you so much for a professional and very high experiences job he is doing there. I will most definitely be coming back again and again.
Benzel-Busch Motor Car Replied: Hello Yh060663, we appreciate your kind words and review!
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100
December 27th, 2018
I wanted to buy a 2019 Mercedes GLC 300 4matic, and I had visited several other dealerships in New Jersey, but was disappointed with those other dealerships' pushy and impersonal service. However, when I visited Benzel-Busch's Mercedes dealership in Englewood, NJ, Joseph Simsek greeted us at the...
Benzel-Busch Motor Car Replied: Hello JW, we appreciate your very kind words and review! We will pass on your words to Sal and Joseph. We hope to see you again in the future!
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100
December 27th, 2018
The gave great service and information , had us in and out quickly . They also made us very comfortable during our wait. Overall was a great experience and will be a long time customer
Benzel-Busch Motor Car Replied: Hello AMG EDDIE, we appreciate your kind words and review!
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100
December 27th, 2018
Excellent service,even though I live and work in NYC ,still use my car dealer in NJ after 20 years
Willy Aramayo Replied: Hello Dr Russell Perry, we appreciate your kind words and review!
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100
December 27th, 2018
In the past I had Range Rovers and never had the quality of care as I have at your facility. John Meyer and Dave Tangen kept me updated and answered specific questions I had about the service.
Willy Aramayo Replied: Hello Kathleen Melli, we appreciate your kind words and review!
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100
December 27th, 2018
Scott Bateman did a great job organizing parts and everything in advance. Plus he kept in good contact with updates that allowed me to plan my schedule much better
Willy Aramayo Replied: Hello Charlie Williams, we appreciate your kind words and review!
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100
December 27th, 2018
Dave Tangen is a true professional and represents MBUSA very well. We had an unfortunate situation with the car that Dave quickly helped remediate. Though costly, Daves attention to this matter made things go smoothly.
Willy Aramayo Replied: Hello Andre Passero, we appreciate your review and we will pass on your kind words to Dave Tangen.
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100
December 27th, 2018
Best overall automobile acquisition and follow up service experience ever.
Willy Aramayo Replied: Hello Jeff, we appreciate your kind words and review!
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Cars.com
100
December 27th, 2018
Great service, extremely kind and supportive. It was such a pleasant experience. In a past, I had an experience with 10 or so different auto dealership. I think Benzel-Busch Motor Car Corp., is by far the best auto dealership I have ever worked with. My relationship with every department, starting...
Willy Aramayo Replied: Hello Eiji Murakami, we are so glad to hear that you had a pleasant experience at Benzel-Busch. We will pass on your kind words to the whole staff!
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Cars.com
100
December 25th, 2018
i like to say to Mr, Michel Hill sells manager thank you so much for a professional and very high experiences job he is doing there also and selling 2019 GLE 400 to me, plus Ms,Kathy Zagula she also did magnificent accounting processing to this sell, happy holidays and happy new year to all of you...
Benzel-Busch Motor Car Replied: Hello josephkazemi, we appreciate your very kind words and review!
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DealerRater
100
December 25th, 2018
My wife and I just switched over to this dealership and had the best experience with Jay Lee. He was accommodating, friendly, and gave us the best deal possible. Overall, he made the whole process an enjoyable, positive experience- I will most definitely be coming back again and again. We highly...
Benzel-Busch Motor Car Replied: Hello Christine & S., we are so glad to hear that you had a excellent experience at Benzel-Busch! We appreciate your kind words and review!
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DealerRater
100
December 24th, 2018
Lino,Was extremely knowledgeable with the features of the car doing the test drive his calmness doing the test drive made it very easy to Operate the vehicle doing this time.
Benzel-Busch Motor Car Replied: Hello Carmotor, we appreciate your kind words and review!
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DealerRater
100
December 24th, 2018
Juan Rojas and his team always do an amazing job every time I am in for service.. they perform the required maintenance and always point out the recommended service and items that need to be done and provide you a timeframe in which they should be done. I absolutely recommend Mersedez Benz Express...
Benzel-Busch Motor Car Replied: Hello, we appreciate your kind words and review!
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DealerRater
96
December 23rd, 2018
My service representative Chris Iceman was exceptional.My car was picked up as promised.I was kept informed of needed work.As a practicing physician,my schedule was not effected.I have bought all my Mercedes from Benzel-Busch.Even after moving to Manhattan,I continue to use Benzel-Busch for all my...
Benzel-Busch Motor Car Replied: Hello Perrymd, we appreciate your kind words and review!
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DealerRater
100
December 23rd, 2018
The sales rep Yusuf, aka "Joe" is truly the best!! He will work with you with what is right for you.
Willy Aramayo Replied: Hello MP, we appreciate your kind words and review!
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Cars.com
96
December 22nd, 2018
Chris Iseman always provides truly exceptional service. Its always a great experience. Its nice dealing with the same service consultant each time Im there.
Benzel-Busch Motor Car Replied: Hello Lynne325, we appreciate your kind words and review!
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DealerRater
100
December 22nd, 2018
The service was excellent, the staff were so kind and helpfull .Service time was as on time.I felt comfort while I was there.Thank you.
Benzel-Busch Motor Car Replied: Hello Didem, we appreciate your kind words and review!
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DealerRater
100
December 22nd, 2018
Frank is the best, I had a great experience with him, he stayed with to help us to find the best option till late at night and he is so caring. It was one of the best customer experiencess that I ever had.
Willy Aramayo Replied: Hello Maddie, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
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Cars.com
100
December 21st, 2018
Service was exceptional as well as customer service. Kept me updated periodically.
Willy Aramayo Replied: Hello G-man, we appreciate your kind words and review!
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Cars.com
100
December 21st, 2018
Salesman Lou Gallo is very helpful an knows a lot about all vehicles, very easy to buy from him.
Willy Aramayo Replied: Hello Eddy Varela, we appreciate your kind words and review!
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Cars.com
100
December 20th, 2018
Very pleasant transaction. Professional courteous staff. Couldn't be happier
Willy Aramayo Replied: Hello Paul Karas, we appreciate your kind words and review!
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Cars.com
100
December 20th, 2018
Amazing customer service, they are so helpful and have great deals, 10/10 would recommend this dealer.
Willy Aramayo Replied: Hello Farah S, we are so glad to hear that you received amazing customer service at Benzel-Busch. We appreciate your review and we hope to see you again in the future!
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Cars.com
100
December 20th, 2018
My advisor at Benzel-Busch has always been attentive, courteous and friendly. I drive 2 hours just to use this dealership. The staff is always a pleasure to deal with. I wouldn't bring my car anywhere else.
Willy Aramayo Replied: Hello Anne Davoren, we appreciate your kind words and review!
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Cars.com
100
December 18th, 2018
The sales and service at Benzel-Bush was excellent. This is my first car from Benzel-Busch and I will strongly recommend to my friend.
Benzel-Busch Motor Car Replied: Hello Yh060663, we are so glad to hear that you received excellent service at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
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DealerRater
100
December 18th, 2018
Jim was very aware of my needs and preferences as I have been a client at the dealership for many years. Jim worked with me to conclude the sale in one afternoon and the return of my leased vehicle. Despite it being a Saturday afternoon, he was able to change the insurance to the new vehicle by...
Benzel-Busch Motor Car Replied: Hello jpederjr, we appreciate your kind review! We will pass on your words to James Scott.
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DealerRater
100
December 18th, 2018
Returned lease and purchased new , very easy Process
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Cars.com
100
December 17th, 2018
I have purchased and serviced my cars at Benzel Busch for more than 10 years. My purchasing experience has been consistently exceptional, a factor that has contributed to my loyalty to the dealership and indeed broadened my knowledge about the Mercedes Benz brand. I have learnt quite a bit from John...
Willy Aramayo Replied: Hello CFN, we appreciate your kind words and review!
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Cars.com
100
December 17th, 2018
As usual, the sales and service at Benzel Bush was excellent. This was the 10th car that I've leased from Benzel Bush. I highly recommend leasing or purchasing a vehicle from them.
Benzel-Busch Motor Car Replied: Hello sas, we appreciate your kind words and review!
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DealerRater
100
December 16th, 2018
Blew out a tire on the NJ Turnpike on a Saturday afternoon. Called ahead to let them know i was coming in for repair, told them i didnt have a lot of time, and they turned me around with a new tire in under an hour - on a Saturday. Remarkable. Thank you!!!
Benzel-Busch Motor Car Replied: Hello UES couple, we appreciate your kind words and review!
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DealerRater
100
December 16th, 2018
Great service great Communication, Great patience representing the Benzel Bush Corporation with showing the new features of the C3 hundred Mercedes Benz .Thank you very much
Benzel-Busch Motor Car Replied: Hello Carmotor, we appreciate your kind words and review!
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DealerRater
100
December 15th, 2018
I can give nothing short of 5 stars to Jim Scott of Benzel-Busch Motor Car in Englewood, NJ. This was my first Mercedes I have had the privilege of driving and Jim Scott made the entire experience exceptional. Thanks Jim! Peter C. Marron, Jr. 201-819-6579 pcmarronjr@aol.com
Benzel-Busch Motor Car Replied: Hello PCMJr, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your review and we will pass on your kind words to James Scott.
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DealerRater
100
December 14th, 2018
Exactly as expected. Entire team turned what could have been a negative experience into a memorable one. Service adviser really knew how to make my wife & I feel welcomed!
Benzel-Busch Motor Car Replied: Hello Natalie01, we appreciate your kind words and review!
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DealerRater
100
December 14th, 2018
Chris Iseman is always courteous, competent and thorough.
Willy Aramayo Replied: Hello Customer, we appreciate your kind words and review!
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Cars.com
100
December 13th, 2018
everybody was very friendly , they were trying always to help you , never pushy ,neither bossy ,only explaining differences in the cars and programs to purchase
Willy Aramayo Replied: Hello JAVIER CASTRO, we appreciate your kind words and review!
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Cars.com
100
December 13th, 2018
very attentive salesman, knowledgeable, and easy to deal with Steven and staff made the car buying purchase effortless and he was on point with everything he promised
Benzel-Busch Motor Car Replied: Hello sgaitman, we appreciate your kind words and review!
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DealerRater
100
December 13th, 2018
Service experience also 5 stars all excellent assistance and pleasant David T was much helpfull overall with my Entire experience from beginning with Peter & Joseph phenomenal definitely will recommend!!
Benzel-Busch Motor Car Replied: Hello Betsyrc, we appreciate your kind words and review!
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DealerRater
100
December 13th, 2018
It's always a pleasure to go to this dealership for service.
Willy Aramayo Replied: Hello Maryann Smith, we appreciate your kind words and review!
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Cars.com
100
December 12th, 2018
From drop to pick all attendants greeted me warmly and explained the process in a courteous, respectful and professional.I was kept informed with progress and ultimately service was completed in the time promised.
Benzel-Busch Motor Car Replied: Hello vicannel10, we are so glad to hear that you received excellent service at Benzel-Busch. We appreciate your kind words and we hope to see you again in the future!
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DealerRater
100
December 12th, 2018
Two cars in for service this week- crazy at work because of year end deadlines. Frank Armando took charge and made it easy. Pleasant, professional and extremely knowledgable---resolved an outstanding issue with ease. Juan Delgado worked his magic in the lot. I am extremely appreciative of their...
Benzel-Busch Motor Car Replied: Hello Gracie, we appreciate your kind words and review!
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DealerRater
76
December 11th, 2018
I have had very good service by Mr.Ming and his team in Englewood, NJ. SO, I REALLY appreciate it. But I also have had a bad experience with sales department 3 years ago. That's why I went to Long Island City to buy the car.
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DealerRater
100
December 11th, 2018
I was given a lovely loaner although there was a misunderstanding. I was told when I made the appointment that the service and recall repair would take two hours. Upon arrival, I was told I would have to return the following day. I was able to do that without a problem, but there should be a...
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Cars.com
20
December 8th, 2018
Went there many years ago to buy my first MB. One of their crusty sales guys told me to "come back with my father or husband"...??!!! Had I not been with a friend who heard him -- I don't think I would have believed my own ears. Would never, ever, EVER go back there. Manhattan or Nanuet for me!
Willy A. Replied: Hello Kathy F.,I am so sorry to hear about your experience. I would like to get more information about the sales representative that assisted you. Our goal is to make this the easiest buying experience for you. At your convenience please reach out to me at 201-567-1400 x11214 or you can email me at . Once again, I apologize for way you were treated. Sincerely,Willy AramayoClient Relations Manager
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Yelp
100
December 6th, 2018
Benzel-Busch is a exceptional dealership. They are very professional, very knowledgeable, very helpful.
Willy Aramayo Replied: Hello Catherine, we appreciate your kind words and review!
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Cars.com
100
December 6th, 2018
Kathy is so knowledgeable and helpful. Because of her and Victor the process was so smooth and perfect. Any question I had she knew the answer. I was really impressed. Thank you!!!!
Benzel-Busch Motor Car Replied: Hello truman123, we appreciate your kind words and review!
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DealerRater
100
December 6th, 2018
Salesman Louis Gallo helped my wife and I choose the best car for our family. He walked us through the process like a true gentleman and master of his craft. You have gained a customer and friend for life. Thank you Lou!
Benzel-Busch Motor Car Replied: Hello Tkeller517, we appreciate your kind words and review!
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DealerRater
100
December 6th, 2018
We are repeat customers at Benzel Busch in Englewood NJ and leased GLC after GLK. Awesome dealer and agent (Jay Lee). Hope to return after lease ends.
Willy Aramayo Replied: Hello KL, we appreciate your kind words and review!
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Cars.com
100
December 6th, 2018
Exceptional all the way - right form the time I made contact with the sales agent about the vehicle to driving away with the new vehicle. Thank you !!
Willy Aramayo Replied: Hello nk20, we appreciate your kind words and review!
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Cars.com
100
December 5th, 2018
Change my summer tires to winter tires. Always have the best services & always take my car to this dealer because they seem to know who I am.
Willy Aramayo Replied: Hello Garth Brown, we appreciate your kind words and review!
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Cars.com
100
December 4th, 2018
My experience at Benzel Busch especially with my salesperson Lino Cascardi has always been wonderful. Our family has been purchasing cars from Lino for many years and will continue to do so. Can't say enough good things about Lino! Everyone at the dealership is friendly, professional.
Benzel-Busch Motor Car Replied: Hello PatJuillet, we will pass on your kind words to Lino. We appreciate your review!
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DealerRater
100
December 3rd, 2018
Service Advisor David and Service Staff was exceptional.
Willy Aramayo Replied: Hello William Flemm, we appreciate your kind words and review!
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Cars.com
100
December 2nd, 2018
I was confident with the servicing experience here. Timely, efficient, quality work, dependable and trustworthy. Quality parts. I am confident that my car will continue to run smoothly on my long commute on difficult roads during the winter because of this quality servicing
Willy Aramayo Replied: Hello Anna, we are so glad to hear that you received great service at Benzel-Busch. We appreciate your kind words and review!
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Cars.com
100
December 2nd, 2018
Fantastic service experience! Scott Bateman was excellent in providing updates and progress of my service.
Willy Aramayo Replied: Hello Buddy, we are so glad to hear that you had a fantastic service experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
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Cars.com
100
November 30th, 2018
Service Rep was told that I was in hurry. Totally responded to this info and expedited. Had loaner car in my hands within f5 min. with all paperwork completed. Service rep was Min Kim. A+
Willy Aramayo Replied: Hello Howard L Pear, we appreciate your kind words and review!
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Cars.com
96
November 30th, 2018
Lou Gallo went beyond what one might expect a salesman would do to find the auto we wanted. He was so dedicated to customer satisfaction and we greatly appreciate his interest in achieving such a high level. Thank you Lou! You are a rare commodity and a great asset to Benzyl Busch Mercedes Benz..
Benzel-Busch Motor Car Replied: Hello Vjpope, we appreciate your kind words and review!
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DealerRater
100
November 30th, 2018
Benzel-Busch's excellence is mainly thanks to the great people that work there. We've been buying cars from Larry Nash there, and having them serviced through our advisor Chris Iseman, for DECADES. They always make everything super easy and treat us like gold.
Benzel-Busch Motor Car Replied: Hello sswnewyork, we appreciate your kind words and review!
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DealerRater
100
November 30th, 2018
My service advisor Scott Bateman reviewed my GLEs service history with me and asked if there was anything else he should know. Based on our conversation Scott got my car immediately in for service and I had it back and washed in under two hours. Scotts professional demeanor and friendly attitude is...
Benzel-Busch Motor Car Replied: Hello AgentEd, we will pass on your kind words to Scott. We appreciate your review and we hope to see you again in the future!
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DealerRater
100
November 29th, 2018
This is a great dealership. All the people there are nice and friendly and they make you feel comfortable.
Willy Aramayo Replied: Hello Dee, we appreciate your kind words and review!
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Cars.com
100
November 29th, 2018
My sales person was exceptional, professional, and knowledgeable of vehicles
Willy Aramayo Replied: Hello Althea salmon, we appreciate your kind words and review!
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Cars.com
100
November 29th, 2018
I brought my car as per a safety recall. Replacement of driver-side airbag and front passenger airbag was done on time. I've got my car after the service in a clean condition along with recommendations based on a complementary multipoint inspection. Thank you for the service.
Benzel-Busch Motor Car Replied: Hello vladimir, we appreciate your kind words and review!
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DealerRater
96
November 29th, 2018
I highly recommend. Michael Hill, Katherine Zagula and Joanne were exceptional in their professionalism and courtesy. I am very happy with my new vehicle from M
Benzel-Busch Motor Car Replied: Hello Auntann04, we appreciate your kind words and review!
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DealerRater
92
November 28th, 2018
I been visiting this dealer for almost 4 years and I love it, the staff is very friendly and attentive and the most important thing FAST , highly recommend ........
Benzel-Busch Motor Car Replied: Hello Jennifer21, we appreciate your kind review and we can't wait to see you again in the future!
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DealerRater
100
November 28th, 2018
Overall it was a very pleasurable experience. Giovanni was wonderful!
Willy Aramayo Replied: Hello Seth Gross, we are so glad to hear that you had a pleasurable experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
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Cars.com
100
November 27th, 2018
Return process superb Customer care service awesome Waiting area excellent Receptionist great Refreshments while waiting is endless Sales person, Lou Gallo was extremely perfect for the job
Willy Aramayo Replied: Hello Rufus Nagbe, we appreciate your kind words and review!
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Cars.com
100
November 27th, 2018
I had to bring my Smart EQ in for service when a maintenance light went on unexpectedly. The team at Benzel-Busch could not have been more accommodating. They brought me right in, gave me a ride home, and kept my car long enough to fully investigate the issue. Super fantastic team.
Benzel-Busch Motor Car Replied: Hello Mike R, we appreciate your kind words and review!
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DealerRater
100
November 27th, 2018
The service I received was efficient and very professional. I arrived and my loaner was ready as I dropped off my vehicle. The lounge is very nice and clean. The staff was amazing they attended me very well. Thank you to Frank Armando for providing me with exceptional service. I will definitely...
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Yelp
100
November 26th, 2018
Thankfully I have the wheel insurance with these terrible roads in the North East. After losing air pressure in my front left tire, I brought the car in for what seemed to be a bad tire, it turned out I cracked the wheel. Not sure how it happened, but the guys at Benzel Busch, identified the issue...
Benzel-Busch Motor Car Replied: Hello spencer12, we appreciate your review!
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DealerRater
100
November 25th, 2018
I had the most amazing experience at Benzel Bush Mercedes in Englewood NJ. Joseph Herman and Joseph Simsek are The best. Thank you so much for all your hard work. I appreciate everything what You have done for me. Thank You.
Benzel-Busch Motor Car Replied: Hello Lukas, we appreciate your kind words and review!
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DealerRater
100
November 22nd, 2018
The service was quick and easy practically no waiting and a loaner car was provided as well.
Willy Aramayo Replied: Hello Howard M, we appreciate your kind words and we hope to see you again in the future!
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Cars.com
100
November 21st, 2018
Great Experience! Lamont made the buying process very easy and seem less. I would recommend anyone thats buying anew Benz to Lamont at Benzel Busch
Willy Aramayo Replied: Hello Dora Nixon, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your kind words and we hope to see you again in the future!
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Cars.com
100
November 21st, 2018
Dealer was ready for my vehicle first this as I scheduled. They prepared work order as indicated in appointment schedule and priced service exactly as discussed on phone along with discount service coupon. Benzel Busch has always been forthright and honest when it comes to service and price. The...
Willy Aramayo Replied: Hello Antonio Lechich, we appreciate your kind words and review!
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Cars.com
100
November 21st, 2018
I had the best experience in this dealership. Shout out to Jim Scott for all the assistance.
Willy Aramayo Replied: Hello Allan Renier Mendez, we are so glad to hear that you had the best experience at Benzel-Busch. We appreciate your kind words and we hope to see you again in the future!
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Cars.com
100
November 21st, 2018
I had a mechanical problem and showed up without an appointment. I had to leave the car for at least a day, had several appointments and had no practical travel alternatives. Although all loaner cars had been allocated they managed to find a vehicle for me.
Benzel-Busch Motor Car Replied: Hello Drive Happy, we appreciate your review!
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DealerRater
100
November 21st, 2018
Always willing to do anything possible for the best experience each visit. This was a service appointment with a loaner car. Text message notification let me know the car was done the same day!
Benzel-Busch Motor Car Replied: Hello Jefferson725, we appreciate your kind review and we hope to see you again in the future!
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DealerRater
100
November 21st, 2018
From start to finish, Lou made sure that I was well-informed of my options and was very patient as I weighed my purchase decision between Mercedes and other brands. He did not pressure us, which showed his confidence in the product. He has raised our standards for all future purchases - although I...
Benzel-Busch Motor Car Replied: Hello CynO, we are so glad to hear that you had the best car buying experience with Lou Gallo. We appreciate your kind review and we hope to see you again in the future!
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DealerRater
96
November 20th, 2018
I have been servicing my '99 C280 sport here since I purchased it from you about 20 years ago. My service advisor since the beginning has been Chris Iseman. He is a gem - knowledgeable, professional, smart, organized, a good communicator and an excellent representative of the company. You should be...
Benzel-Busch Motor Car Replied: Hello Kate nyc, we appreciate your kind words and review!
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DealerRater
96
November 20th, 2018
The dealership takes care of clients needs. They attended and verified the services needed. respectful. I can recommend the people and the dealership to friends and family.
Benzel-Busch Motor Car Replied: Hello rico, we appreciate your kind words and review!
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DealerRater
100
November 20th, 2018
Quick and courteous service. Doug was extremely knowledgeable and helped me pick out the best vehicle for me. Im a little surprised that Smart would only sell electric vehicles with such a limited range. This is why I bought a gas model. Smart needs to get their electric range up to 300 miles if...
Benzel-Busch Motor Car Replied: Hello rcazwell, we appreciate your kind words and review!
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DealerRater
100
November 18th, 2018
The best part of my experience is that I walked in the dealership on Monday 2pm and picked up my car the next day by 2 pm , that was excellent service , thank you to my sales advisor Richard Palm
Benzel-Busch Motor Car Replied: Hello Mellitto, we will pass on your kind words to Rich. We appreciate your review and we hope to see you again in the future!
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DealerRater
92
November 17th, 2018
Good timely and personal service. Routine service work was performed and need for additional work needed was well explained. Unfortunately, due to lack of available parts, replacing the two airbags which were subject to the massive multi-manufacturer recall took about two years. I realize this...
Benzel-Busch Motor Car Replied: Hello Jack Murphy, we appreciate your kind review !
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DealerRater
100
November 16th, 2018
Best Visit of my life, I highly recommend this dealership to anyone!! The experience was phenomenal. I had absolutely the easiest and best car buying experience out of any place Ive been too.
Benzel-Busch Motor Car Replied: Hello Tom Fernandez m60, we are so glad to hear that you had an amazing experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!
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DealerRater
100
November 15th, 2018
Bought a used truck from this dealer. They wanted make a deal and the process was amooth
Willy Aramayo Replied: Hello Rob, we are so glad to hear that you are very happy with your purchase. We appreciate your kind words and we hope to see you again in the future!
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Cars.com
100
November 15th, 2018
Customer service tech rep excellent. Work completed on time.
Willy Aramayo Replied: Hello Max van der Linden, we appreciate your review!
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Cars.com
100
November 15th, 2018
I was greeted warmly within 2 minutes afterI arrived late for my appointment. I waited in a pristine lounge with quality refreshments. I was able to see my car being worked on and I was updated with the progress. The maintenance and wash was completed in less than hour! Exceptional experience!
Benzel-Busch Motor Car Replied: Hello Wisdom, we appreciate your kind words and review!
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DealerRater
100
November 15th, 2018
The entire staff at Benzel Busch is exceptional in every aspects of exceeding customers' expectations. The Service Department is the best I've ever used.
Benzel-Busch Motor Car Replied: Hello Mac B., we appreciate your review and we hope to see you again in the future!
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DealerRater
92
November 15th, 2018
I brought my GLA250 in for the first service. The service was great, all questions were answered. The reason I chose Benzel-Busch was its service reputation, and they came through nicely.
Benzel-Busch Motor Car Replied: Hello danf, we appreciate your kind words and review!
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DealerRater
100
November 15th, 2018
This was my first experience dealing with Tim in the service department and he did an excellent job taking care of my service needs. I was however sorry to learn that Jonathan Fleishman had left your employ. I had a long relationship with him and hope to establish a similar rapport with Tim.
Benzel-Busch Motor Car Replied: Hello password, we appreciate your kind words and review!
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DealerRater
100
November 15th, 2018
Benzel Busch is the Best! Whether it is for service or purchasing a new car, my experiences have always been first rate. I recently purchased a 2019 C-300. Everyone on the sales team were very professional, knowledgeable and receptive to my concerns. My sales person (Lino Cascardi) and his...
Willy Aramayo Replied: Hello Howard Sheikowitz, we appreciate your kind review and we hope to see you again in the future!
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Cars.com
100
November 14th, 2018
Attentive and responsive to details Pleasant and clean waiting area Service agent very helpful in getting a loaner
Willy Aramayo Replied: Hello David, we appreciate your kind words and review!
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Cars.com
100
November 14th, 2018
Tim, my service writer is excellent. Everyone at the dealership was excellent.
Willy Aramayo Replied: Hello Mrs. Rosemary Casagrande, we appreciate your kind words and review!
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Cars.com
100
November 14th, 2018
Amazing Expirience From beginning to end the service and attention was truly amazing. The best Experience ever for buying the car. I would recommend anybody to buy a car here.
Benzel-Busch Motor Car Replied: Hello bigbo260@me.com, we appreciate your kind words and review!
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DealerRater
100
November 14th, 2018
For those who find the purchasing or leasing of a car to be a euphoric experience - your DNA warrants inspection. Mere mortals such as myself, find car acquisition to be as stressful as waiting for one's accountant to determine overdue tax payments. Well, at Benzel-Busch, my leasing of a Mercedes...
Benzel-Busch Motor Car Replied: Hello martinweinstein18, we appreciate your kind words and review!
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DealerRater
96
November 13th, 2018
the process is very convenient and simple and the valet is great and very convenient for me. The follow up for this survey is way too much however. I was on vacation and felt bombarded with requests to fill out the survey.
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DealerRater
100
November 13th, 2018
There was great service from the car sales man and the product specialist. Very informative good communication and very friendly service. Every effort was made to be flexible and take his time by Orlando and the product specialist.
Benzel-Busch Motor Car Replied: Hello Cargal, we appreciate your kind words and review!
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DealerRater
100
November 13th, 2018
For those who find the purchasing or leasing of a car to be a euphoric experience - your DNA warrants inspection. Mere mortals such as myself, find car acquisition to be as stressful as waiting for one's accountant to determine overdue tax payments. Well, at Benzel-Busch, my leasing of a Mercedes...
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Yelp
100
November 12th, 2018
As always a pleasure to do business with Benzel team
Willy Aramayo Replied: Hello Louis DeMarino, we appreciate your kind review and we hope to see you again in the future!
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Cars.com
92
November 12th, 2018
The service and wait-time was what I had expected. My dealing with Benzel - Busch has always been very positive. The customer service staff provide good service and kept me updated during the entire process.
Benzel-Busch Motor Car Replied: Hello Fred C, we appreciate your kind words and review!
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DealerRater
100
November 11th, 2018
Scott Bateman was amazing. That was the smoothest and fastest I have even been in and out for service. He was polite and efficient. Made it such a pleasure!
Benzel-Busch Motor Car Replied: Hello AnnaP, we appreciate your kind words and review!
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DealerRater
100
November 10th, 2018
Very clean and helpful facility beyond over the moon and excited to deal with thank you so much
Willy Aramayo Replied: Hello Conkling, we appreciate your kind words and review!
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Cars.com
100
November 10th, 2018
David Nieves, our service manager was excellent. He was professional, prompt and thoughtful! His service was stellar! My car was in the shop for three days and he kept me up to date via text messaging and had my car ready in less than 30 minutes the morning of pick up!
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DealerRater
96
November 10th, 2018
Great service team with clear communication throughout the process. All work was neat and I watched as service progressed from comfortable lounge area. A wonderful experience!
Benzel-Busch Motor Car Replied: Hello Ll, we appreciate your kind words and review!
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DealerRater
100
November 10th, 2018
Our experience with Lamont Saunders was exceptional!! He is both courteous and knowledgeable.
Willy Aramayo Replied: Hello Maria Maceri, we appreciate your kind words and review!
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Cars.com
100
November 9th, 2018
David Nieves was our Service Manager at our last service visit. David was not only professional and prompt, his attention to detail and white glove service was exceptional. He used text messaging to keep me posted on my service which took a few days. He had my car washed and ready for pick up when I...
Benzel-Busch Motor Car Replied: Hello Grace, we will pass on your kind words to David. We appreciate your kind words and review!
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DealerRater
100
November 9th, 2018
Salesmen were very friendly and made the car buying experience stress free. Corresponded to questions via text or email promptly. Made purchase very comfortable and smooth, not pushy at all. Would recommend to a friend or family member.
Benzel-Busch Motor Car Replied: Hello Clrswts, we appreciate your kind words and review!
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DealerRater
85
November 9th, 2018
The attendants were very courteous when I arrived at the service center. Then David Tangen was very helpful and friendly and explained the service very clearly. When I came to pick up my car, he was again very helpful.
Benzel-Busch Motor Car Replied: Hello DSA1, we appreciate your kind words and review!
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DealerRater
100
November 9th, 2018
I was taken care of immediately upon my arrival. Dave was as courteous, efficient and helpful as he has always been to my husband and me.
Benzel-Busch Motor Car Replied: Hello Barbara C, we appreciate your kind words and review!
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DealerRater
100
November 7th, 2018
The quality of the service is always exceptional. Every one is friendly, knowledgeable and professional. Its a delight to do business with you!
Willy Aramayo Replied: Hello Raul Ruiz, we appreciate your kind review and we hope to see you again in the future!
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Cars.com
80
November 7th, 2018
I called and made an appointment to drop off my vehicle for maintenance and I asked for a loaner. I was told on the phone that my request and appointment were scheduled. Once I arrived the attendant could not see my appointment or my request for a loaner. It took several people to finally see my...
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Cars.com
100
November 7th, 2018
Excellent Customer Service and Excellent Service and Repair! Very Professional and Friendly Atmosphere.
Willy Aramayo Replied: Hello Lawrence Saia, we appreciate your kind words and review!
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Cars.com
100
November 7th, 2018
The sales staff were very professional, friendly, & patient. Rafael was welcoming and offered a no pressures sales environment. He is absolutely knowledgeable of the MB Brand product, vehicles, technology & equipment packages available. He took his time , showed us many vehicles & individual...
Benzel-Busch Motor Car Replied: Hello David C, we will pass on your very kind words to Rafael and to the whole staff. We appreciate your review and we hope to see you again in the future!
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DealerRater
100
November 7th, 2018
The staff was very professional and friendly. They made It very easy to make a decision and to buy something within my means , the whole process was very easy fast and efficient
Benzel-Busch Motor Car Replied: Hello Carlos03, we appreciate your kind review and we hope to see you again in the future!
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DealerRater
100
November 7th, 2018
This dealership has an excellent service department. They always go above and beyond, and most importantly, they fix the issue in a timely manner. My service manager Dave Tangen was excellent. He even helped me transfer my personal items from my loaner car into my car when the service was...
Benzel-Busch Motor Car Replied: Hello kenbruno, we appreciate your kind words and review!
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DealerRater
100
November 7th, 2018
Soccio. Was very good at customer service He understood our concerns and a very favorable outcome...................He was great at customer service would deal with him anytime
Benzel-Busch Motor Car Replied: Hello Brenny, we appreciate your kind words and review!
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DealerRater
100
November 6th, 2018
Able to get an appointment same day! Appreciated great customer service.
Willy Aramayo Replied: Hello Maria Nolan, we appreciate your review and we hope to see you again in the future!
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Cars.com
100
November 6th, 2018
An excellent service. We just went to look at the car with my husband and we ended up buying the car.
Willy Aramayo Replied: Hello From Queens, NY, we appreciate your kind words and review!
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Cars.com
100