Wonderful experience! Courteous efficient service! I will recommend this dealership to everyone. I will be a returning customer in 36 months. They made car buying easy!!!

Overall service was good. Everything went quick as possible even during this hard time. Mercedes looks out for there customer as family. Which is outstanding.

Pleasant, efficient , friendly, gave loaner quickly , recalls done, Estimate for repair given , waiting area was clean and covid dafe, good communication and they washed my car !!!

It's not cheap, but you get what you pay for! Always a good experience. Lobby area is top notch and is very customer friendly.

They were professional, thoughtful and polite. A perfect buying experience. Thank you for taking every precaution to keep the client and your staff safe. Great experience.

From start to finish they worked closely with us to meet our requirements. First class! I strongly recommend Benzel Busch. I have bought or leased vehicles from them for 40 years.

Always a wonderful experience extremely professional and very careful due to this horrible COVID-19 epidemic will be returning for a full class on my car thank you again

I especially like the valet delivery of the auto. In these scary times it was nice not to have to leave ,y home, I had to have the car towed--that could have been more timely from M Brace,

The staff was great and professional. Always there when you have questions or need assistance. Wonderful customer service.

I had the pleasure of buying a car from this dealership and I must say the treatment I received was excellent. Even though I had delays in my custom build (which was out of their hands) they went above and beyond to make sure I was informed with status. I even recommended them to a friend while...

Benzel Busch always goes above and beyond for their service appointments. Im always greeted with enthusiasm, respect & delight. They are so efficient and make sure that you are taken care of. I have been a customer for 6 years and I wouldnt have it any other way. They are such a pleasure to work...

I had tire pressure imbalance which I couldn't solve the problem by myself. They adjusted my tire pressure and check the tire thoroughly for free!

Facilities are A plus and over all as a client the relation was excellent. Unfortunately the Corona virus get in the middle for a better training of the tools the car has.

Michael Vinci was excellent throughout the entire process. I came from Allentown looking for options for buying a car. The service provided exceeded my expectations during this very difficult times.

Michael Vinci was great to deal with throughout the entire process, especially during such a difficult time - very professional, knowledgeable and responsive. He was a pleasure to work with!

As always, Benzel-Bush far exceeded my expectations. From the moment I contacted John Powell for service and a minor repair to the moment my car was completed, I was kept well informed of timeframes and work completed and pending. Awesome job as usual by the service team!!

Once again, even during a pandemic, the service department exceeded all expectations. I have come to expect nothing less then perfection, because that is what they always provide!

From the mechanics to management and sales, the team at Benzel made every effort to help resolve my auto issues. Well done team. Appreciate you going to bat for my wife and I.

My overall experience for my express service was great. The service was fast. The personnel were pleasant and professional. I will have my vehicle serviced here again.

The service is always excellent at Benzel Bush. The service adviser was quick, efficient, and i was out in loaner in 10 minutes. I received a call several hours later that the service is complete,

Fast and efficient service.Service advisor was helpful and friendly. Would recommend to friends. Happy so far with my Mercedes GLE. x x x x

Excellent service very friendly Professional service Wonderful people This is the location you can trust I will stay with Benzel Busch I will recommend this location

In the wake of this pandemic Mike E made sure everything went in without issue! Victor was also patient, knowledgeable and pleasant. He waited outside at a distance while I sat in the car filled out the paper work and shouted questions from him through the window!

I recently received a postcard from Benzl Busch informing me of a special offer regarding a trade in of my car. I called the dealership and asked for Joe Simsek (whose name was on the card) during the covid 19 period. The receptionist gave Joe the message at home. He called me back from home (in...

Maintained their always high standards in the midst of the coronavirus challenges. Excellent service for the car. Easy scheduling and quick turnaround while fully respecting the additional risks that the virus posed in the pick up and delivery of the car. They will always get my business.

This dealership always exemplifies high quality and friendly service. I have experienced many dealerships in Bergen, Hudson and Essex counties and find Benzel Bush maintains integrity throughout the entire process, from the initial deal, servicing to the next purchase. I've done two car deals with...

it was a great experience for the whole purchase process of the new MB from Benzel-Busch in Englewood. Everything ran smoothly, exchange of information was transparent and frank. Every aspect of the purchase process fell into high quality category.

Frank Armando is great. I always feel comfortable knowing he is there when my car needs service. I always appreciate the ease of drop off and pick up as well.

I have always had an Outstanding Experience at Benzel-Busch. The moment one enters the facility, there is a friendly welcoming feel. KUDOS to the staff for their dedication and professionalism. It is always a pleasure to visit the site. Special Thank you to Giovanni Barbaro, the Best Account...

Costumer service advisor Harold Reyes has outstanding customer service 5 stars:star2::star2::star2::star2::star2: very knowledge and comprehensive also recommend few things to be aware like tires and be on time on oil change

I went in for a service A and received timely and professional service during my visit and I am very satisfied with the service that I received.

Very poor communication. No updates given for a week regarding my vehicle during service. I will not use this facility again nor recommend it again

Scott Bateman is the best ever!!!!! Im with this dealer for 10 years and through the years I had Few service advisors and he is exceptionally good, professional, kind, knowledgeable and simply the best. I couldnt ask for a better service . Sima

Awesome service, always love having Marko handle my service! Theyre very efficient here and succeed way past customer satisfaction. I always leave here happy!

Benzel Busch has become the dealer of choice for our family. Their professionalism and customer service are above all. I have never had a problem or an issue with our vehicle that they haven't been able to resolve. I love their valet service!!

Good Customer Service and quality of repair!! Well Done

I have been and still am a very satisfied customer over 20 years. The service department is exceptional in every needs that are required. I will continue to support the dealership

Great service, however my car has some issues, nothing to do with the dealership itself. The team is professional and polite. Sales center personnel very knowledgeable. Hopefully my last visit to the dealership with the car issues.

First, thank goodness they are open considering all of the shut downs that are taking place. Second, I brought my E 300 in for a damaged tire. I have tire insurance. Frank Armando met me outside, I signed one piece of paper, and he did the rest. No paperwork, no phone calls, no hassles. He...

Service was excellent . Frank was professional Very happy with service . They gave me loaner. Overall very good experience. I wish you did a pick up for service and drop off .

John Meyer and the team at Benzel-Busch made the experience of ordering and delivery of my G 550 truly spectacular. They kept me informed through out the entire process, processed a trade-in flawlessly and were able to deliver my vehicle the same day that it arrived in the deanship. Top notch team.

Giovanni is a fantastic sales rep who cares about the customer and listens to what you are looking for. I have worked with him in the past and every time I have thought about choosing another company, his client care changes my mind.

Well organized and prepared in advance to complete the new lease smoothly in a timely manner. I think I got the best rate I can get in the current situation.

Bezel Busch has a level of service that I have found to be unsurpassed in the luxury car market. Service team always very accommodating to any emergencies that have arisen for me.

Well organized and prepared to complete the lease process at a clean facility.

Staff is so nice and welcoming. I used the express service with no appointment booked ahead. The B service took about 1 hour and 30 minutes which is really fast.

Service performed was done quickly and on time. The communication with the dealer is great. Marko was wonderful and kept us informed every step of the way.

First class all around with this dealer and the brand! Benzel Busch showroom is beautiful and elegant and makes the experience that much better. Orlando Dranguet handled all details of this lease like a professional yet has a warm way about him so you feel the personal side of the transaction as well.

Always a great experience. The sales rep Joseph is the best.

Excellent service, as always. Chris Huling is on top of this game! Professional, polite and right on time. Always a pleasure to work with anyone at the department when I come for service.

Very courteous and professional. Helped me get my car in and out very quickly and did the job required in a timely manner. One of the main reasons I least buy from them.

Professional dealership, Fast and proficient , I was going to purchase my Maybach at Benzel-Busch But they had sold the only one they had in December, So I found this one in Nanuet, also a fine dealership , Tony Coban was my sales person , who had spoke highly of Benzel-Busch my local dealership,...

Went early for appointment, got immediate service and nice loaner Mercedes. My car was diagnosed and delivered the next business day. Washed and ready exactly as requesred.

I have been dealing with Frank Armando for at least 10 years. He is my go-to service person and helps me navigate the best ways to take car of my car. Highly recommend.

Benzel Busch is a great professional service dealership, the staff is second to none, I will continue to bring my Maybach there as often as service is needed

Benzel Bush is always fast, efficient and reliable. Yesterday I brought my car for service and it was delivered practically right away. I appreciate the fact that they are still servicing us during this time of crises as we all need to help each other in whatever way we can. God bless!

I just purchased a new Mercedes from Benzel-Busch, and i have to say the courtesy and professionalism shown by the dealership, Michael Vinci and Salvino Architto especially were exceptional. I have purchased quite a few cars over the years, most of them so-called luxury cars and time and time again...

We worked with Katherine Zagula at Benzel Busch Mercedes, she was great to work with and very knowledgeable. When we decide on our Mercedes we will definitely go back to her .

Giovanni was terrific. He is professional and friendly.

They picked up my car, serviced it and returned it. Perfect. I have to add 14 more words to make the minimum for this review.

My GLE300D was subject to a recall. The dealership sent someone to pick up my car, leave a loner, and return my car when the service was completed. This has been typical of the type of customer care I have gotten at Benzel Busch.

They deliver what they promised to do. The salesperson went to a great length to assist me in every possible way. I hope they will keep up the good work after this review.

Excellent ! Service advisor Tim Torrell is exceptional . Explained whats going on with the car ,works that needs immediate attention And those that can wait .Whenever I call him and hes not in the desk, he returns the call right away . Hes very professional

I have to say that Scott Bateman is so wonderful, very helpful and knowledgeable. He is very responsive to questions and is on top of everything. I appreciate his help, I am a happy customer due to his proactiveness and professionalism. Great techs, service and team!! Thank you, Jennifer Rochet

I love this dealership. Service is always great. Very friendly staff and seems to be a great working environment. My wait time was minimal. Thank you

Sandro Martinez was very knowledgeable and helpful about all aspects of my car buying experience . He was professional and courteous. He restored my faith after a previous disappointing experience with your dealership. It was a pleasure doing business with him.

The buying experience and service were top notch. Experienced a small problem that was efficiently and effectively resolved by sales and service. I did not experience the typical dealership drama that goes on at many dealerships. Definitely will continue to buy cars here.

Simply the best!!! Getting cars from Benzel since 2010. Probably 10 till now.y Salesman Yusuf Simsek and my service advisor David are the best!!!

service was excellent and done in a timely manner. I brought the car in for usual service but was I told it had a recall which they took care of at the same time

This was purchase for my daughter and Rich is the best of the best sales person ever! and very honesty, simple deal and perfect explanation for car. It was pleasure to buy mercedes from Rich.

I took the car for a minor service and was pleased. The service personnel were in constant communication with me. Service was fast and very efficient.

A Bad Deal with Benzel Bush. I entered into a deal to lease a new MB from Benzel Bush with the LAST 3 PAYMENTS to be paid through the PULL FORWARD program and ordered a car. I was told the car might not come in time so I recently called MBFS and told them of the situation, the Order # and the VIN #...

John Powell is an excellent ambassador for Benzel Busch service. He was extremely professional, kind, efficient and informative. There was a problem with the driver door handle and lock and his team took care of the repair quickly. John also let me know that I had to buy an extended warranty ASAP...

I was given great hospitality. I was seen right away and given great service with a smile. Taken care of. Highly recommend this dealer compared to another.

I dealt with Dave Tangen he was very helpful and professional. I will recommend him to my friends. Mercedes- Benz is a professional dealership The service Department did a good job on my car.

Scott was amazing and nothing less thanks again for everything and being consistent, customer service was everything thank you for keeping open communication see you again

Mercedes-Benz is a professional dealership the people that work at Mercedes they are absolutely professionals and polite they behave very nice they explain very nice overall the service is fantastic thank you very much

I've been a customer since 1986. I've had very good experience on the sale and service sides, BB has really great people in all the customer facing roles. Notably I blew a tire on a Friday morning, I drove to BB they loaned me a car and a short while later I picked up my car with a new tire, Chris...

Seamless experience no problems. Bought my first car from Benzel-Busch Busch in 2000. I would recommend anyone looking for a new car should contact them.

Giovanni and Micheal were 100% first class. They were honest and knowledgeable and were focused on my needs - they were on my agenda and lookded for a deal thats right for me. You have my business moving forward.

One of the most professional, straightforward, honest, outstanding dealerships I have ever been to. I will definitely be returning to them for any future needs and will be recommending all my family and friends to visit them as well.

Lou is the best! He makes leasing through Mercedes the easiest experience. I would highly recommend Lou. And will continue to lease through Benzel as long as Lou is there

The service was excellent. The car was well-maintained and it runs very well.It is possible for me to do with you again. keep up the good work.

This time around the Benzel Busch service really impressed me. Following a very quick appointment availability, a brand new loaner car was waiting for me. Had three rather complex issues that a previous dealership couldnt figure out. Over the course of a week all was done having parts ordered in the...

Nothing but great things to say about Benzel Busch. My sales advisor Giovanni is the best, my experience with him has always been smooth and seamless ..I will definitely recommend him to all my friends and family.

Christopher Alanzar was so nice gentleman he explained all services in detail I would have.. I had the services in time they promised. I am very happy with my car which was washed in good shape.

Very considerate of your time, drawing up work plan and taking loaner was quick and efficient. All repairs were explained in detail. Only hang-up was in dropping off at designated time, there was no particular order to the cars that were lined up and I waited about 10 minutes to get the attention...

My experience at Benzel Busch was phenomenal. Frank Armando was great. Always kept me up to date on the vehicle and provided me with "Legendary Service". Happy to recommend Frank and Benzel Busch Service Department to all my friends, colleagues, and family. Thank you for a great experience!

Im very satisfied with the service I was provided, Great facility good people and reasonable prices and thank you for having my vehicle ready right on time for pick up

Well organized service department, with professional and nice guys around, the work done on time. Free car wash every time is an excellent plus for the busy people!

Scott Bateman is the best person for this job ! He was knowledgeable and very efficient!Everyone performed their job very professionally! The problem was solved very quickly!

Drove in for the Express service. Service completed nice and quick as advertised. Friendly staff, explained all tasks performed. Very happy to have car serviced at Benzel Busch.

The supervisor, Marko, was very responsive and was able to adjust to shifts ins schedule and accommodate my difficulties. The service under his supervision was prompt and efficient.

I have been with Benzel Bush for now 30 years. They continue to provide exceptional excellent unbelievable service.! I congratulate them on continuing this level of excellence! My advisor LIno is an exceptional person. I appreciate his professionalism as well as his kindness and humor.

I feel so special for being treated as royal customer whenever I got service from benzel-Busch. I am willing to be a steady customer in future. So much thanks.

Service was good. It was done at a good rate, considering it was an unexpected service. The car was dropped off Friday night and was finished by mid day Saturday.

Service was comprehensive and had customer's wait time in mind. Experience was excellent -- clean and work-friendly wait area.

Yusuf Simsek (sales) and Scott Bateman (service) are truly exceptional!!!

Easy buying car process from beginning to end. Everyone made the transition very easy.

great service as always, brought my car in to check something with the wheel and it turned out to be nothing. Thanks again to everyone!

James was excellent at getting back to me with the best deal for my budget. The car was in perfect condition when I picked it up.

Yusuf Simsek (sales) and Scott Bateman (service) are amazing! Teamwork, synergies, parts availability, timeliness, reliability, responsiveness, its all there! Benzels formula works and the team is super dedicated.

John was terrific. Wiper arm came loose and needed to be fixed ASAP. B/B staff was friendly and quite accommodating! Repair was made in a very timely manner, especially for a Saturday!

Frank Armando consistently provides excellent service. He is very knowledgeable and courteous. He provided me with a loaner car for the day. He called me immediately when my car was finished.

David Tangen was very helpful, friendly and professional.

I was extremely satisfied with Bezel Bush employees, everyone there was extremely nice. Would certainly recommend this dealership to friends..

The entire sales experience was fantastic with Benzel Busch dealership. Abe Hindi was very professional, courteous and empathetic. Dealership also made it sure that potential Clients were welcomed, comfortable and attended immediately. Delivery experience was fantastic too. Everything went as...

I have contacted several dealership through email and Kathy is the most active and positive dealer to keep contact with me. I changed my requirement time to time and Kathy is very patient to quote several cars to me and meet my requirement. I am an expat and new to the US. I know a little about...

This excellent experience was delivered by Lamont Sauders a few days ago. I was referred to him from a phone inquiry at 5:30 pm and i received the perfect car delivered personally at 7:30 pm while dining at Cassies. I viewed the exact car I wanted after Lamont brought it to the viewing deck. It was...

This was the best car leasing experience I have ever had. Giovanni was very knowledgeable, accommodating and above all transparent. He gained my trust very quickly. I would definitely refer friends and family to work with Giovanni.

engine warning light was on. they explained well and kindly gave us comfort mind with loner car service was very friendly and with courtesy thank you

Service department promised me two hours or less. It was one hour and 20 minutes perfect

Horrible customer service very unprofessional Marco is very rude and inconsiderate i feel race was a huge factor Dont go to this location at all!!!

My car was promptly serviced and was returned to me clean. The service writer kept me up-to-date during the entire process.

Was in and out of maintenance service within 45 minutes as promised and received a free car wash magnificent!

Amazing and surprising experience from the moment I entered the showroom. Sales representative James is a true gentleman.

Great service from my advisor. He went out of his way to ensure I was satisfied. A great experience as usual at Benzel Busch. Thanks.

Very polite and knows his job. I dont know his last name but he was at the entrance to the service department. Thanks Scott

AMAZING EXPERIENCE WITH Talia It has been years that we buy/lease with Talia. Simply the BEST!!!!!! Thank you Talia for always being the best.

Chris Isman continues to provide the upmost professionalism and excellent service to his clients. Entire service department is always a pleasure to work with. Highly recommend this dealership.

Gio is amazing and made the process easy and enjoyable.

Great place. Great people. Always bring my cars here and have always been treated great. Looking forward to work with Frank Armando again. Thank you.

Always reliable providing excellent service and responding to my questions and requests within a reasonable time frame; convenient and accessible location as it is in a bus route.

First time dealing with Benzel-Busch and found them to be excellent

Expectation have been exceeded. Marko and other staff were very nice and very courteous. The dealership offered me a loaner car without asking for it. I will go back again when my car need service.

I could not be happier with my buying experience with Benzel-Busch. Michael Erlich was knowledgable and informative. He took pains to explain things clearly and offered outstanding service during every phase of my purchase and the delivery of my car. He went out of his way to make everything as easy...

Scott Bateman is a true asset to your dealership! He really goes above and beyond to care for the customer. His service is so professional and he problem solves in a timely manner, as well as courteously.

Very upset that after being a customer 20 years u did not honor the 400 plus dollars that I had pd for service and not used as I was incapacitated. I will not be using your dealership in the future nor will I purchase another Mercedes

Benzel-Busch Motor Car Replied: We apologize for any miscommunication regarding this matter. As per our last communication you were advised that your Prepaid Maintenance plan had expired. Unfortunately there was nothing our dealer could do and repairs thereafter were approved by you. Again we apologize and should you need to discuss this matter further, please feel free to reach us. Benzel Busch Service

I have purchased 6 cars from Benzel-Busch and they are consistent with the inventory, pricing, and customer service. I will continue to support this business as they always have delivered extraordinary service to support my transportation needs.

I have purchased 6 cars from Benzel-Busch and they are consistent with the inventory, pricing, and customer service. I will continue to support this business as they always deliver extraordinary service to support my transportation needs.

Great! Cars are in great condition. Steven was nice, patient, knowledgeable and very helpful. We love our car and we had a great experience. Would definitely return.

Orlando was fabulous! He helped us every step of the way. He was patient, professional and very knowledgeable. Great overall experience. I would recommend Orlando and the dealer to everyone.

Customer service team is 100% dedicated to the needs of customers. I am making this statement based on my experience for over a decade. Service team will go out of their way to satisfy customer satisfaction.

My second car purchase from BB. Talia Colananni is one important reason why I will buy my cars from BB. She is fair knowledgeable, patient and trustworthy. I have been dealing with BB since 2016 and I have had no problems with service including having reasonable service times and pricing. Loaners...

Everything that was performed was done properly. The valet guys from Carcierge Valet were excellent. I was in and out within 2 hours. I will come back.

Great service. On time kept informed. This requirement for. Twenty five words is ridiculous. Next time Ill delete this entire report. Dealer service is excellent, well cared for thank tou

Tim was very responsive and professional. He perceived that I would need an SUV loaner and got one for me. He provided me with his contact info in case I had any questions. He also understood my schedule. Excellent experience.

The entire was just great. I want to express my appreciation (in particular) to David Tangen for keeping in the loop with timely updates on the all the work being performed. You guys are the best!

Kathy was amazing! She was the only one from multiple dealers able to get me into the car I wanted for the price I wanted to be in! I absolutely love my car and couldnt be happier!

Yes, Frank Armando my service advisor was professional and friendly.

Excellent customer service we really enjoyed working with Michael Scott was also great and the gentleman showing us the features of the vehicle was very patient and knowledgeable I will be a repeat customer

Chris Huling in the Service, hes doing a great job! He found the recalls and scheduled to fix and got the loaner car, too.

Express service at the dealership is great. Christopher was great. In and out in one hour even with a car wash. Coffee is also good

Benzel-Busch Motor Car Replied: Thank you for your positive feedback James. You are more than welcome to stop by for a cup of coffee anytime. See you again soon.

Great job from start to finish. I would highly recommend Benzel-Busch.

Dealer response from DealerRater Replied: Thank you, we appreciate your positive feedback.

Cris was cordial and very knowledgeable. We chatted off and on and was very accommodating. I learned a lot about my car and about the dealership. I feel comfortable now with Benzl.

Benzel-Busch Motor Car Replied: Thanks so much for the review. Our main goal is to make sure you feel welcomed and valued here at our dealership.

My wife and I had the best experience buying from this dealer. Not only is the car amazing but our sales rep Peter was incredible.

Excellent buying experience. Giovanni took his time to explain all the features of the car to me and helped make my leasing experience a smooth and enjoyable one

I had my E350 towed to facility on a holiday weekend friday. T They had my car back to me by monday evening. Nice to work with.

Very good dealership, great service and quick also the service manager is a great help he is very knowledgeable and goes out his way to make sure everything is on point.Scott Bateman

Michael was Ippolito was the best, he was very patient and very professional. He deserves a raise. I have recommended your organization to my friends.

Very professional Sales team. Great service from walking into the door throughout the car buying process. Frank Lauro was able to answer all of my questions and followed up with me months after I signed my lease.

Very responsive and helpful. Home pickup worked very smoothly. Service personnel informative and punctual. Any questions or concerns were addressed. Advice for future maintenance appreciated.

Great service! I walked in without an appointment to get some exterior detailing done and was taken care of right away. Benzel Busch always takes care of their clients with the highest quality of customer service.

Very knowledgeable staff as well as great waiting area and fast service. Very satisfied with my service and time it took to complete the work.

My service experience at the dealership was good with Harold Reyes, however, 3 follow up calls were unanswered by him and on the 4th, he promised me a quote to replace the left front light assembly (my 4 tires and an alignment were quoted already) - it has been 2 weeks and he has not called me yet...

Always a great experience picking out a new car. This is my 7th car and deal with Rich Palm and Benzel Bush. Service department is great to.

Doug was by far the best. He was on point with having the car ready!!! Thank you Doug and the rest of the whole dealership!!!!!

The service experience was excellent - my expectations were met! I will continue to be a happy customer. Not much else can be said. Keep up your high standards!

Excellent and knowledgeable staff.. As always, car was ready when they specified and all work was performed. Never had a problem in the 9 years I have been going there for service.

He is so nice.so kindly so courteous... and he explained me everything about my car glc300 very attentive. I want to recomended him all the people who want to get the Mercedes Benz.

All personnel I dealt with were attentive and efficient. The service advisor Tim was helpfull and pointed out that the recall would require a "toe In" and that I had the option for a full wheel alignment at a reasonable price, which I went forward with.

Its always a pleasure to deal with Frank Armando! The consummate professional! He is an asset to your dealership! Frank always goes above and beyond!

The service department was very comforting during my visit. The turn around time and communication was quick and professional. I feel very comfortable dealing with BB service department.

Worked done and completed on the time that was assigned to me. My maintenance Mtg. Polite , and got me on my way. My SUV was given back to me clean and sparkling.

My Service experience was good. My advisor was polite, attentive, direct and very efficient from dropoff to car rental & pickup. I'm a happy camper!

everything done in a timely manner - was able to choose loaner nice dealership, I like their hot chocolate! they really make you feel comfortable and at ease

I love Benzel- Busch. I leased my car based on their service. The car was incidental. Everything runs so smoothly when you are either servicing your car or buying/leasing a new one. I will be with them forever.

$11 in labor to change a battery in a key? Seems rather petty since the service alone was over $700. Not necessary to charge $11 in labor. John was great though.

Dave Tangen' assistance is greatly appreciated. He is quick to get you on your way and makes sure everything is done perfectly. If you need to get in touch with him during the day he is always available. If not, he will call back shortly. I have been using him for assistance for almost 30 years...

The dealership and sales rep Matthew Beyer were a pleasure to work this. They made the entire process effortless and I got a great deal as well. Best Mercedes dealer in NJ!

This dealership is excellent with their luxury vehicles. I am more than happy with the assistance from Joseph Simsek. The two cars that I have purchased from here are amazing.

Express service was great, Harold was very helpful and Rob gave me a ride up the hill. Will only use Benzel Busch service. Coffee is good too

Benzel-Busch Motor Car is a great dealership which I can recommend to anyone looking for a Mercedes. The sales and service people are very professional, knowledgeable, and always ready to please. My requirements have been serviced promptly without any issues.

Dave Tangen in service was very helpful dealing with several issues that I was having with my new 2020 GLE 350. Most issues were solved

Over the course of years and different MB models 6 in total- Benzel Busch is the best in Sales and Service. On two separate occasions we were out of town and went to other dealers/service in the Washington, D.C. area and Manhattan. What a difference in quality & care! Would not venture to use any...

Our service writer, Scott Bateman, went far beyond expectation to ensure our Smart was repaired and delivered to us in beautiful condition. I would not hesitate to return for service in future.

Benzel Busch is a fantastic dealership, not only do they sell some of the most beautiful cars, they service them in the manner one would expect. I had a tire blow out and brought my car in without an appointment. The tire was replaced and the rim repaired within 2 days. From the moment I brought...

My family has over twenty years of experiences at Benzel-Busch and during these years we have never thought of going anyway else. From the moment we enter the dealership we are always met with professional kindness.

The dealership is great and the people are very friendly the quality of work in the service department is exceptional, and I would recommend this dealership to a friend.

It was a pleasant experience at Benzel Busch motors. Greeted every time upon arrival and was asked if I needed any help. And the process of buying my vehicle went smoothly.

My last car and service experience with BB goes back to late early 80's with my 1978 280c. Faith brought me back to the dealership because it was close to where I was working. First it was servicing my 2017 C300C then leasing my last car. The Mercedes dealership experience has changed not for the...

The Team at Benzel Busch is always outstanding and pleasant to deal with. Have been bringing my car to them for year and will continue.

I have never had a bad experience servicing any of my Mercedes vehicles at Benzel Busch. The service professionals have been honest, caring, and always recommends the right work on my cars.

Lino Cascardi, Frank Armando and Neil Newman make the whole experience from acquisition to servicing much more transparent, understandable and actually pleasant. All mentioned are true professionals.

Great great they are nice and good service was great they take time and driver with me and get what I was feeling about the car and they did a great job , MARKO JOVANOVIC THANK YOU FOR THE GREAT CARE THANK YOU THANK YOU SO MUCH :blush:

Frank Armando is excellent CSR, able to help in always possible, had been by advisor from my first service visit in 2011, will recommend him to all my friends and family

This is my third purchase from Benzel Bush. My husband and I always work with Ben Walsh. Never high pressure sales tactics. Ben always works to find us the right vehicle and delivers what is promised. I also have my cars services by Benzel. I live very close to a different Mercedes dealer but the...

The experience I had at benzel - Busch Motors was very good and stress free experience. Sandro explained and went over everything regarding the paperwork in detail as well As letting Me know how to save money with the finance of my vehicle.

The men in the service dept. are all first-class mechanics who accomplish great results. They care about your vehicle as if it were their own. A great group who care.

Once I got the final "OK, time to get your airbag replaced" letter, the team at Benzel Busch took great care of my car and quickly. The turn around was quick and seamless and the provided a loaner.

I found the dealership very accommodating with appointment scheduling. Marco in service Dept. kept me apprised of the progress of as it was going on. I am very hopeful that this service on reinstalling the software pkg. will have corrected the problem.

Once again I was in a position where I needed immediate service at a Moments notice So I called frank Armondo and once again he accomadated my needs and had me back on the road in I time

A dealership is only as good as its sales professionals and BBMC is top tier because of Talia Colananni. She has an amazing ability to understand her clients needs and then match that need up with the perfect car. She is experience and well connected to keep the process moving quickly and to solve...

The service I receive is truly amazing. The entire process from ordering a car to the delivery( to my home in NY) is streamlined and first rate. Rich Palm is a true asset to your organization.

I was referred here by another customer, and Benzel-Busch did not disappoint. Thank you to Gio and the entire staff for taking the time to answer all my questions, and the patience to walk me through the entire leasing experience.

The service recall was performed however the service agent tried to scare my wife into buying new tires (for $2000!!!) with a yellow warning, whatever that is! I checked the tires and there is about 10k miles thread left What a joke you should be ashamed of yourself

Was treated with respect from my first call by Rich Palm. Knowledgeable, patient and kind as was Eli/AMG expertWill end up with a GTR Pro because of them. Happy to do biz with them and Benzel Busch Engelwood

Lamont is amazing and went above and beyond to inform me of everything I needed to know between the A220 & New CLA. Had I purchased my vehicle in New Jersey, Lamont is who I would have leased with hands down. He is professional, informative with excellent follow up. I ultimately purchased the CLA in...

The overall experience is exemplary. Excellent knowledge of cars, options, etc. Service is prompt, correct and does not require repeated visits.

There are many reasons why I travel state lines and vast distances to purchase my vehicles and have them serviced at Benzel Bush. In summary its because they are AWESOME.

Great customer service team; John Meyer and Dave Tangen are always very professional and attentive to the my requests!

Peter was a good sale person I will recommend him to any body

Received a notice from MB that my E class was recalled to correct possible corrosion in Steering Column bolts. Brought it in, got a loaner car, a few hours later received a text telling me the car was ready. Picked up my car, was told they also updated my car's computer software, and off I went....

Mathew paparazzo was wonderful- he had to take 2 test drives- he spent time explaining any questions - he was not pushy and very personable and knowledgeable- great job

My Experience at your Dealership was the way I expect to be treated buying a car at a Mercedes Benz dealership. Steve was very professional, Did not pressure me once and understood it was a big decision on a truly beautiful but expensive vehicle. Steve gave me as much time as I needed to make the...

As I said to the technician, you guys are the best!

Car was called for a recall. The process from the customer prospective could not have been more professional. Quick, easy and stress free. Like buying a loaf of bread - simple.

Ask for Scott , xxxx take care of the service. Ask for Ben if you need a vehicle!

We had a flat tire, and after getting to a service station and bring tire to recommended pleasure, it took a short period of time to realize the tire was not holding pressure and we needed something more dramatic to fix the problem, so we went to our MB dealer for a diagnostic. They took the car...

I was sold a 2015 C400 that was sold in 2014 and got one year warranty. That is not fair because I trusted what they said not wat they wrote. Never again.

I always get a brand new loaner and readily available as soon as I bring my car for a service.

When I arrived, after a long day at work, the service providers took my car, prepared the paper, and brought the loaner to the front in about 30 minutes. I was super impressed with the organization and preparation.

Frank Armando and the team at Benzel-Busch handled all aspects of my service with exceptional professionalism, efficiency and courtesy. I was very satisfied with my service and would highly recommend this dealership. Thank you

Professional, organized, efficient service center. David Tangen addressed all my concerns and an asset to the company. First time Mercedes buyer. Thank you for a great first experience!

It was a great. Mr. Jay Lee is a professional and very kind. His service was a great and I was very happy during working with him.

No problem to make an apportionment with a loaner request. Vehicle was taken in and serviced promptly. Provided feedback for potential repairs. David Tangen was very polite and courteous through out the process. I highly recommend him and dealership.

Very happy here. Especially after the horrible experience I had with prestige Mercedes

Express Service is 5 Star from intake, repair, wash and delivery. I was in and out within the prescribed time period and very satisfied with the results.

It was really exceptional. John Powell and Jose Perez are amazing! Thank you!

I traveled two hours to purchase my 2017 Mercedes. Steve was friendly, personable, and made my purchase seamless. The finance department and manager were also great to work with. I will come back to this MB location in the future

It would be impossible for the experience to have been any better. My car was picked up at exactly the time promised, I was offered a loaner to be delivered, and my car was returned to my home on the same day. Amazing! Thank you!

Kathy Zagula is a truly exceptional sales professional. It's the second time we purchased from her and we would happily do so again and recommend her.

I am a repeat Benzel Busch customer and am currently on my fourth lease with the dealership. My experience with the Sales and Service Departments have always been pleasant. During my last visit, I was assisted by Marco Jovanovic who was very professional and easy to deal with. I expressed concern...

Easy to work with. Attentive and punctual. The dealership is clean and inviting. Our account representative Ben and client care representative Kevin were a pleasure to work with. Thank you.

While all of the Daimler-Benz dealers work with the same DB imposed methodology the service at Benzel Bush is exceptional because of the human element in the equation. The BB employees do recognize the customer by name, listen attentively to the complaints and give the correct answers particularly...

Excellent customer service Great follow up with me Greeters were very attentive Facilities were very clean and comfortable Car came back completely washed and all service completed

Steven David was always responsive to my questions, making the whole purchase experience pleasant and stress-free. Steven took his time to show me around the various cars I was looking at, answered a ton of my questions (about the car, tow package installation, warranty) promptly, and was very...

Benzel-Busch will not even help on the phone to understand three lit icons in the car. The agent, Chris Iseman, hang up on me, and the service manager, Sole Sossio, exhibits the same total lack of understanding of what customer service is. By the way, I took the car to another service center, who...

Dealer response from DealerRater Replied: We would like to apologize for your negative experience at our delaership. We'd like to speak to you and make things right. If you wouldn't mind giving us a call to (201) 567-1400 at your earliest convenience. We look forward to speaking with you and changing your experience with us into a great one. Thank you.

Since 1986 I have been dealing with Benzel Busch. I bought a 560SL from them and it was the car of my dreams. Over the years I had two Mercedes at one time because I loved having their trucks for the winter. I recommended my Dad, who bought cars like myself every two years from them. He loved...

I was having my car serviced, and to be honest ,on my way home i felt like i was driving a brand new car.The service was impeccable.Keep up the good work.

Your staff provided good customer service. The dealership maintains a professional environment. I was pleased with the service to my vehicle.

Mr. Bateman was a pleasure to work with once again. He was informative, helpful and communicative. the staff were all great and made the process of service very easy

I always receive great service from Benzel Busch. I would highly recommend them, particularly if you need service on your Mercedes. Tim Torell was an excellent resource

The second time I bought cars at Benzel-Busch. I had a great relax and professional deals from sales people to parts Department. Thanks to Douglas and Jason who made my deals possible.

Frank Lauro was outstanding and provided great service during the process. Very much appreciated!

Everything when very well, Doug Rayan was very professional, I will come back in a few months to get a another car for my wife.

I was happy with the way I was treated. All of my questions were answered. There was just one thing I am not happy with. I wanted to buy the 4 year service plan that has the price listed on your build web page as $1520. The Finance Manager who I met with, Stacy, told me the price was hundreds...

Everything was ease and a comfortable environment , mr Scott was was kind and professional, I felt comfortable without pressure, this seller knew how to gain my trust

Chris Isseman is exceptional!! Hes very knowledgeable and great at what he does. Im in and out..

I have been servicing my car here for years and they are always consistently exceptional. My regular service advisor Chris I was not there when I dropped my vehicle off but Marko J took great care of me. Keep up the good work!

Very glad with the purchase I made, and thank u Ben for your help! and since I drive an MB its impossible to choose another brand, Thanks !

Thanks A Bunch Your service was is great, Your staff is great, The car is now in great condition, I am greatly great-full for everything. Aaron Weiss

Could not ask for a better experience. From setting the appointment to picking up my car - EXCELLENT! Thank you so much to my Service Advisor, Marko J!

Customer of BBMCar since 2007yr - Juan is usually the first Person I meet at the front doors very professional and friendly. Tim Torrel Service Adviser is a Professional, courteous and experienced Adviser. Due to the accident resulting in flat rear-tire, it was easy to contact BB front desk, Tim...

After only 3 months and $3000 spent in yearly service, the car fails on three major basic points. I call Benzel Busch , I have been a regular customer since I bought the car, and the service man , Chris Iseman, behaves rudely, refuses to listen, interrupts constantly , tells me he doesnt care if I...

Willy Aramayo Replied: We're sorry you're unhappy with our performance. Please be advised that in September your vehicle was here for maintenance service and a battery replacement. There were no malfunction displays present, and you reported no other problems. This is a new condition that will require diagnostic time in order to determine what repairs are needed. We're sorry, but we're unable to perform these services free of charge. Please feel free to contact me personally if you decide to proceed further with Benzel-Busch. Best, Sossio Sole Service Manager

We traveled approximately 100 miles to purchase a GLE Coupe from Kathy Zagula because she is exceptional! She was exceptionally prepared and the process was very smooth! We would definitely come back again!!

Been a customer of this dealership for quite some time. Always accommodating and professional. My experience was a great one as always and am happy to have this dealership close to home. :blush::thumbsup_tone1:

Efficient, great, and thorough servicing of my vehicle. The staff was very courteous and helpful in explaining work performed along with expected servicing that will be required.

Terrible service. The car failed just in three months after $3,000 service. They are not accountable for their own service, and wont give you the courtesy of diagnosing the failure. I spoke with Chris Iseman, who was extremely rude, would not hear had to say, kept disrespectfully interrupting me...

Car was brought in for two recalls, from drop off to pick up everything was smooth and very professional. No matter whom we came in contact with they were polite, courteous and very quick. My car was returned to me when promised.

Louis Gallo is the best sales person Ive ever met. This is my third lease and couldnt be happier. If youre looking to buy look for Louis. He takes his time explaining and giving you different options until youre well satisfied. I would recommend this place with my eyes closed. This is how help he...

I love my car- I had very specific needs and our salesperson Peter didn't disappoint . Peter made sure that every detail in my car was met and was extremely thorough in the process

Always a pleasure going there and service always completed in a timely manner. staff always Courteous. looking forward to my next lease or purchase next year.

I was not expecting to walk out with a new card. James spent half the day with me helping me out with several different scenarios. He also took the time to take me out for a test drive in a car he was sure I was not going to purchase. After the test drive, I fell in love with the AMG SLC 43 and...

The best sales person ( MICHAEL ENRLICH ) , anybody planning to buy or lease a mercedez benz got to benzel butch and ask for Michael, highly recommended

As soon as I walked in I received a great level of service. I went to BMW and walked out. Jimmy was amazing! I love my car!!!!!

Joseph was a really nice guy.....never felt overwhelmed.He Was recommended highly and I will do the same.

I have been a customer of this dealership for over 20 years. The customer service and the attention to detail are some of the many reasons that keep me coming back. Specifically I have always dealt with Orlando who is an exemplary person. Orlando treats me as if I am family and that makes me feel...

This was my first purchase from Benzel Busch and certainly not my last. Mike Ippolito, my service rep, was very helpful and knowledgeable. He was very transparent and helped me to weigh my options as the dealership had an inventory of 2019 CPO. I ended up with a great price and was given a...

David Tangen is a very good service advisor. He was completely transparent through the process and extremely thorough in helping me initiate a claim with the NY Port Authority, who completely annihilated my car during transport due to their negligent tow and lack of proper tools. I was stuck on the...

I was very pleased with the service. I always am. My service provider was John Amando (I believe). He was very good and handled the matter professionally and expeditiously.

Customer service is always above expectations. Everyone was friendly,knowledgeable and courteous

This was my first purchase from Benzel Busch and certainly not my last. Steven David made it easy and hassle free. They are honest, reasonable and fair. Scott Raymond was a joy to work with as well.

The service appointment was fast. My service advisor sat down and explained my service report and answered all the questions I had. He was very professional

This was my second purchase of a vehicle at Benzel-Busch. I am very pleased with the service at the dealership. Kathy was a very excellent customer service agent.

Exceptional service. Marko explained everything clearly. I bought my car for campaign service but he said that was not applicable to my car. However, he found out I needed another extended warranty service and got it done.

Satisfied with service and provided loaner , car returned washed and cleaned inside.

Always Top of the Line Service, total professional team that cares about the customer and the car, always kept me informed of the status of my vehicle..!!!

Always excellent professional and quick. Sossio Sole is outstanding at what he does. One of the main reasons I buy cares at Benzel Busch is the excellent service.

My visits to the dealer are always perfect and reliable as always and the work that was performed are explained point by point by Frank Armando

I have leased two Mercedes Benz from Benzel-Busch. Overall, I think they are a great dealership. From their sales people, to their general manager, to their service. My only gripe is that they are not the lowest cost Mercedes Dealer based on my research. But they get high marks for integrity. By...

Service here is always great.... they treat you like your meant to be treated in an ideal world !!!!

Benzel Bush always try their best to fix your car,most of the time they really do that.I am happy with their service,is always much better option then NY

On our way to dinner on a Saturday we hit a huge pothole that could not be seen in the dark. The impact took out two tires and was significant enough to worry about wheel and suspension damage. Mercedes roadside assistance responded and towed the car to Benzel-Busch, our preferred dealer. Marko...

Once again the service team exceeded all expectations!! From the horrible moment I realized I had a flat, to the moment I picked up my baby and headed home John Powell and the service department made it simple and easy. As simple as a flat tire may seem, it is and can be very stressful, the Benzel...

Was able to match and exceed offer from another Dealership. Exceptional service department job on certified preowned inspection of lease buyout and efficient financial transaction.

Matthew Paparazzo assisted me with kindness and great knowledge of his products. Excellent experience overall and would recommend this dealership for anyone considering the purchase of a new Mercedes.

I recently made my first Mercedes Benz purchase. Mike Ippolito was the sales rep from Benzel-Busch and it was a real pleasure working with him. Mike epitomizes professionalism and truly made us feel comfortable. He was insightful, honest and patient. I look forward to working with Mike in the future.

5 Stars to Ben Walsh and his team of people! No pressure and everyone was a pleasure.. I will recommend Benzel-Busch to friends and family.. Thank you

Pete Poliandro and his team were professional, helpful, and fair. If you're ready and serious about buying a Mercedez, this team will be most helpful

Sales staff were exceptional Process was supportive and efficient

Rating my salesperson Frank Lauro 5 stars for his exceptional knowledge of the business. He surely knows his cars and has an excellent people skills . I like it when a salesperson is not a salesperson but someone who spends time with a client to get the best deal.

I recently purchased a new E-class MB from the Benzel Busch dealership in Englewood with the impressive guidance of their sales rep, Peter Poliandro. Peter made the entire process seamless, and he patiently reviewed all of the car's features with me in an understandable, user-friendly way. I never...

Giovanni is the greatest salesman. He was so kind to customers. I will recommend to my friends. I am really pleased the new car with Giovanni.

Mr Torell in service...excellent help. Plus free new loaner car. Car was ready same day....airbag recall. No complaints. Thank you. See you again

Always amazing service!! Everyone is always courteous and helpful. They keep you informed about the repairs and when everything would be done. I will always get my car serviced with you guys.

Benzel Busch he's the only Mercedes-Benz dealership I will use. Service and sales are always excellent.

Ive used Benzel-Busch since 2008, Orlando is the best!

Our sales person was Steven David . He made the whole transaction very easy and comfortable. The finance department was very helpful and all went smooth. Even when they noticed a namr change had to be done on the paperwork , they took it and got it done in a very timely manner and had us on our way....

After a lot of online investigation to select an SUV. Frank help us out without the average push to sell anything. Gave us all the different options possible for this specific model, made suggestions for insurance, even though the selection of the insurance was a bit difficult because this new model...

Service light issue short notice vacation trip, I was under the gun to leave for a long trip (2000 miles.) Nice loaner and my car was washed and in good order on return.

Friendly customer service coupled with excellent and time-efficient car repair technicians. I was on my way back to our home in MD after spending the Christmas holiday in New England with family when I unfortunately hit a huge pothole on the NJ Turnpike which resulted in a flat tire and bent rim...

My salesman Joe Simsek made my 1st time buy a fun, painless and informative experience! Definitely will recommend the dealership. Fausto, my tech guy was a wiz with his knowledge.

BB motor car is best. they are very professional in their approach and their service is excellent and quick. They not only have amazing cars but also great deals. I am 100% satisfied with my deal. thank you so much BB motors.

Tim Torrel makes the experience of getting my car serviced quick and easy. Tim is polite, knows his stuff and is very easy to reach when needed. I always go to Benzel Busch because of Tim.

Great! The team is very friendly and willing to help and make a deal. I would definitely recommend checking them out if youre on the fence. Will be coming back for future cara

My experienced at Benzel-Busch was fantastic - everything was done in a professional manner and my new G-class was delivered on time as Jay Lee promised and all the functionality was fully explained.

Frank Armando was great, fast, efficient.attentive and very accommodating. He is truly an asset to Benzel Busch Company.

Everyone in the service department is very courteous and professional. It is very nice dealing with a service department when everyone is so very pleasant

The people at Benzel-Busch. Put special effort in to locating a car for me. The dealership which I have leased 2/3 from just dismissed me.

This is my 3rd purchase from Benzel B. Yusef has always gone out of his way to assure I understand what it is to be a valued customer. Thank you again for a memorable experience...

Always the best service EVER. When I came in for my service they were extremely busy and still took care of me immediately and as if I was the only customer there. Love this place!

Great customer service and very responsive throughout the process. purchasing gold experience was seamless. Team was able to meet all my needs. Would highly recommend Benzel-Busch!

We have been buying cars from BBMCC since 1968 and we won't look anywhere else. The dealership's personnel are simply wonderful, as are the technicians who work on our cars. First-rate and wonderful experiences.

Prompt service and Chris Isman very helpful. Did not have to wait. Very friendly staff inside and outside. I always recommend Benz in Englewood to all my friends

Excellent service.. Gives the feeling that we are the family of Mercedes Benz, and gives the feeling of quality, comfort and trust..Thank you ..Happy new year..

Michael was extremely helpful and made the entire process a pleasure for myself and my assistant. He always kept us informed on the cars build progress and expected delivery date.

Picked up my car with loaner,complete service and my car returned.Have used Benzel Busch for30 years.All my Benz bought at this dealer even when I moved to Manhattan.

This was my fourth purchase from Benzel Busch. They are great to work with. The service department is excellent as well. I will be back again.

easy to deal with, super responsive, just an overall very pleasant experience - from start to finish (and follow up) - all around great experience at Mercedes

I had not expected to buy a car this day, but the customer service and the deal was great. I was treated wonderfully and had a great experience.

This dealership is the best. From the courteous staff, to the cleanliness of the place nothing beats it. They all make you feel very comfortable here.

Michael Ehrlich was excellent, from beginning to end! He was able to identify what I wanted and get me just that, cant ask for anything more. Thank you Michael. Overall great staff. Smooth experience. And I love my GLC 300 :)

My service advisor was Scott Bateman. He was superb! He was very professional and courteous to my needs and any questions I may have had. Scott went above and beyond to be sure all my needs were met. I was extremely pleased with my whole service experience!

Great overall car buying experience. Thanks much to Doug and the staff.

Quick in, quick out. Rental car was ready upon arrival. Car was inspected quickly & I was led to rep. Papers signed. Out of there. Received email & call 2 hrs. later that service was complete. Picked up car that had been thoroughly cleaned & vacuumed. Service rep. T.T. provided service with a...

As always, top-notch service delivered. Chris was great with follow-up and communication. I would recommend Benzel Busch to anyone. Great Job Thanks to everyone

Its good experience its my 3rd car from benzel Busch and the sale person John c. Meyer he did help me and manger in Accouant Deparment pat I think thats his name Im very happy and satisfied

I have been dealing with Benzel Busch for many, many years and have always had a great experience, but more recently I feel as though they have really stepped it up. Lou Gallo is great! He is professional, responsive, and a pleasure to work with. I appreciate that he has never been pushy or...

Dealers are friendly and took care of every details.

Louis Gallo is an exceptional salesman he got me the car I wanted hassle-free. I would recommend visiting him if youre in the area and in the market for a new car.

Excellent like the sales person and the service provided. I like how quick they get my Car ready an explanation of the car. Kathy good job!!

I have been with Benzl Busch over 25 years and never Had a bad experience. I only get my cars from this dealer for my Wife , daughter , sons and myself . Sales , service and advise are always about doing the best for us even buying a different brand. I have bought A Rolls Royce , Bentley and...

I went for my B1 service and was accomodated even without appointment. The service was done before the projected time and the one who took care of me (I just missed his name sorry)was very professional . I also love the cookies. Thank you

It was an excellent experience. Jim was the best. Knowledgeable, honest and friendly. The process was easy.

From start to finish it was an over all great experience. Everyone was very nice and helpful... they worked hard to get me the deal that was best for me

We have been loyal leasing customers of Benzel Busch for 10 plus years,due to the superior care and service of our sales associate, Lino Cascardi.

Unscheduled appointment to install a purchased accessory. They took my car right in on a Saturday and completed the install very quickly and had me on my way. The waiting area had the football game on and the coffee was great.

Living in New York City, the location wasn't ideal, but the care and service provided by Giovanni Barbaro made everything worthwhile. I can't think of working with any other dealer. Pat in financing and Jan who taught me the ins and outs of the vehicle were also superb.

I purchased over 4 vehicles from this dealership there were some issues with both the new and used cars I purchased but we were able to work out solutions maturely

I purchased over 4 vehicles from this dealership over time and intend to purchase another one in 2020 excellent salesmanship and service great follow-up and personal assist

Benzel Busch is truly exceptional. Service advisor David Tangen is wonderful, professional and made sure we were well taken care of (when we brought in our brand new vehicle for a flat tire.) Same goes to Mr. Joe Herman and Orlando Dranguet who are amazing and are always there for us.

Giovanni, Pat and Jan were marvelous. They enhances the customer experience to new levels. I look forward to working with them again and again in the future.

We love Michael Hill and Kathy Zagula who we have dealt with in the past. Very efficient, and no issues what so ever. Very happy.

Excellently service. They went beyond our expectations to explain the car and its features. On a busy holiday week they were patient and responsive. Stacy Fowler was especially helpful.

It was a hassle free environment and my salesman was patient and excellent Michael Erliech. The individual who explained the vehicle as well as the finance dept was excellent. The first manager was a little tough but after a little back and forth it worked out at the end

This is my second purchase from Benzel BUSCH. My experience from beginning to end was exceptional with Talia Colananni. She addressed all my concerns during the process and found a Fresh 2019 C300 AMG sport model for me. Talia is simply the Best:ok_hand_tone2: Thank You

Mike was very knowledgeable about the vehicle and Jose made us feel like we were getting l a great deal. Customer service was very pleasant.

Great and knowledgeable service performed in timely fashion

Benzel takes great care of their clientele. If you are looking for the best car buying experience around go to Benzel-Busch and ask for Talia. Thanks.

Giovanni from the start was a true essence to this whole sales process. He made is so seamless i forgot I was leasing a car from him! 10 stars all around! The best!

my favorite Mercedes dealer in the tri-state area. Friendly professional staff, fair pricing, beautiful dealer. They are quick, with consistent updates, and truly set the bar high compared to other dealers.

A+++ service and professionalism. Michael Ehrlich made the experience a pleasure. Buying a car can be fun again with this guy. Highly recommended. 5 stars.

I have bought my first MB from Benzel Bush in 2009, since then I have been grateful for the excellent customer care I have received. I LOVE it! I am a physician who works with a very tight schedule NUMEROUS times I have been saved in crisis situation and car services still got done in timely...

I was very pleased with the level of service. I worked with Steven specifically, but the entire team was friendly and helpful. I understand the vehicle I wanted was difficult to obtain, and Steven exceeded my expectations by finding a new delivery of a vehicle that was perfect for my needs.

Life is changing so vehicle expense priorities are becoming more difficult. BENZEL BUSCH Staff is trying to be as accommodating to keep me as your customer as possible My second vehicle with you is ready to be exchanged. Michael Hill has been amazing and KATHY sales rep have been terrific.

Prompt greeting when you arrive. Professional service reps. Efficient handling of paperwork. Nice loaner car. All in all a good experience. I recommend this dealership.

Hi, The purchasing experience at Benzel-Busch was outstanding. Kathy and Michael Hill offered a very good service and ensured that all my queries are answered quickly to our satisfaction. There was no wait and they were very efficient and kept all the necessary papers ready for us. Very Satisfied...

I did not have an appointment. I went in as a walk in due to a leak in my tire. Mercedes took me in right away and serviced my car .

Chris Iceman is simply wonderful! Everything was quick and great. Clean and helpful. I would highly recommend Benzel-Busch Motor car service. Thank you very much!

I bought a top-of-the-line SL550 with 15K miles and CPO warranty. Upon delivery to my home in Texas, brakes were squeaking like crazy. I notified Benzel-Bush immediately and then contacted MB CPO. The warranty doesn't cover brake squeal and both they and my local MB service department recommended I...

We were shopping for a specific car we had seen online. Process was quick and easy. Matt, our rep, was knowledgeable, professional and friendly. He also made himself available on his day off. We even got the car delivered to our home! Exceptional service overall!

Quick easy effortless experience in the service department, service advisor very nice. Kept in contact with me through out the whole time. Very good

Matt was extremely attentive and answered all my questions through the process. This was my first experience with Mercedez and Matt has made it so easy. He was very patient with my many questions and made sure I was well informed of the purchase prior to purchasing it. I will definitely be back and...

I purchased two vehicles within the same week and Douglas was extremely courteous and professional throughout the entire process. I would definitely do business with him again.

My experience from begging to end was exceptional both Eli Kalajian and Chris Huling offered top notch service and exceptional communication. It was a pleasure interacting with them.

Great purchase as always at that dealer, quick honest, on time, brought second new car from this dealer, and will be buying another one soon.

am a repeat buyer, love the service and people fast, efficient, yet know art of the deal excellent, brilliant, folks highly recommend them will buy again

Steve David is fantastic. He is a great credit to the company. He is knowledgeable, kind, patient, honest and reliable. He is now our go-to for all our car buying needs.

Lou is always available! He goes above and beyond to get the information needed. He truly is a professional, and makes you feel comfortable through the whole transaction. He is the reason I keep going back to Benzel Busch.

Everyone involved in the purchase was exceptional I was shown and drove different models before I made my decision post purchase instruction on the car was thorough

I've worked with Chris Eisman for years. He's extremely professional in every sense of the word. I would highly recommend to anyone who is servicing their Mercedes.

John Meyer was great, as was Stacey, and the man who explained all the technology of my new car. Everything was explained very well. Thank you.

This is probably my worst car dealer . My husband and me went to lease a car . By some manager we had been introduced to some sales guy, with a name Peter . With his remarks and talk, he made it sound like we have no money and he is not not sure if we can afford it. He kept talking on monthly...

This is the third time we are buying a car from the dealership. John our sales person is professional, accommodating . He always follows through and makes for a great overall experience.

Scheduled the service visit for 8am via the App-received confirmation number, however when I got service center-appt was not listed on your end.

Wouldnt go anywhere else. Ive bought 3 cars this year from them. !!!! The best there is. Wouldnt go anywhere else, ever! Thank you!!!!

This was my first time purchasing a Mercedes my experience was over the Top thanks to Doug Ryan and Jason Burgoyne Thank you so much for a amazing experience Elizabeth Nardi

I am always treated professionally and courteously. My car is always taken care of to my satisfaction and I leave feeling very good about the service

As I have been accustomed to receiving great service from each member of the service team; it is no surprise that they continue to achieve, once again, top ratings in this survey. Frank Armando is a pleasure to deal with and keeps me informed with the progress of the vehicle's service; a true...

Was in and out on time, and the loaner car was already prepared to be picked up. I made it to work on time in the morning and before 9am.

The service was worry free and fast. easy in and easy out.

Awesome service. They went above and beyond by mounting by plates in the way I requested. Thank you for an amazing first service experience at Benzel

I don't put very many miles on my cars, however when I have them serviced, Chris Iseman is the best! Been working with Chris in service since the 90's

2018 GLC 63 SUV Kept having wiper issue (this is a known issue, it's all over the place if you Google it). Got serviced for 3 times for the same thing. Benzel was willing to help and I appreciate that but I just find it very weird that MB cannot make basic of the basic work normal?? They said...

Regular service visit. From the time I arrived the staff was amazing. Very considerate, accommodating and extremely nice group of people. I can only assume the mechanics who worked on the car were just as efficient and good.

The experience of buying my car was because of my salesman, Louis Gallo. He made it so easy with no drawn out process.

This is my second lease through Lou Gallo. He is a very nice and professional member of the MB sales force. He was always available, worked with me on our timeline and really did his best to get me the car I wanted in a timely fashion. I have recommended him to others. He will be the first person I...

Benzel-Busch Motor Car Replied: Hello prd123, we appreciate your kind words and review!

I am a very demanding customer and my service provided by Dave Tangen was exceptional. My car had a unexpected issue rendering the car undrivable but Dave got back in touch with me within a very short time and worked me in. I was provided a loaner car immediately and was able to get back to work...

Benzel-Busch Motor Car Replied: Hello CLS550, we appreciate your kind words and review!

As soon as I drove in someone greeted me and took me inside to see an adviser. Everyone was nice an friendly.

Doug answered all my questions, made my selection process a breeze! Very knowledgeable and made me feel comfortable. He was patient and didnt pressure me as most salespeople do at other dealerships. Would definitely do business again,and highly recommend benzel bausch.

Benzel-Busch Motor Car Replied: Hello Princess1223, we appreciate your kind words and review!

I should have just come here first. The service at this dealership is far superior to other dealerships I went to while looking for a car. Lamont Sauders was great to work with.

Benzel-Busch Motor Car Replied: Hello Anthony, we are so glad to hear that you had a great experience! We will pass on your kind words to Lamont.

Went there with a bubble in my tire, I gave them my car on Friday morning and Chris said he was going to call me Friday night, never got a call and I had to reach out to him to hear an answer. He then said to me that the tire warranty that I purchased when I got the car wasnt compatible with their...

Benzel-Busch Motor Car Replied: Hi Brian, We apologize the warranty company didn't fully cover the repairs. Since we do not have a relationship with this warranty company they will not honor $0.00 cost. In order to try to satisfy you, we waived the charge. We also did not have the tire in stock on Friday and had we ordered it, would have taken longer for the repairs to be completed. We sent one of our driver's to physically get the tire to get you back on the road as soon as possible. We apologize your visit did not go as planned, and wish you better luck elsewhere. Kind Regards,

Sandro was great!!! He met all my needs and was truly a great help in purchasing my new car. He even we above and beyond to make sure I secured a extended warranty. I couldn't have done it without him.

Benzel-Busch Motor Car Replied: Hello Nai1218, we appreciate your kind words and review!

Everything here was phenomenal. I dealt with Lamont Sauders who was great to work with. Just a great, pleasant experience from the moment I walked in to the moment I left. Awesome.

Willy Aramayo Replied: Hello Anthony D, we are so glad to hear that you had an outstading experience! We appreciate your review and we hope to see you again in the future!

Recent purchase of Mercedes glc300 at this dealership with Doug - very pleasurable and successful service, amongst my experience of a very patchy industry of used car sales people

Our Service Advisor, Scott Bateman, was very knowledgeable and professional. He took time to understand what our concerns were and explained what their course of action would be to remediate our issue. He provided timely status updates which was very helpful.

This is our 4th Mercedes-Benz 2019 CLS 8000 miles shock service done well, Chris was knowledgeable. Happy to drive without noisy from the back. Thank you.

Updated Review from a month ago: So I get a call a week after writing the review below & the service advisor promises to reimburse me for the additional expense that was incurred. Only condition is I remove my review. Even though nothing was going to reimburse me for my aggravation, I agreed &...

Great service as always. Everything was perfect as usual. Thank you. The valet service, Carcierge Valet, was also a very big help. Theyre an Excellent company.

Michael made my car buying experience seamless and very easy! He was very attentive and accommodated all my needs and requests. It is safe to say I will be a returning customer and referring all my friends and family to this dealership.

Willy Aramayo Replied: Hello Jonathan Babia, we appreciate your kind words and review!

John Powell is always excellent in scheduling and making sure everything is perfect. Our visits to the service department are always excellent. The waiting area is always impecably clean and all the staff members are always gracious and accomodating

Sandro and Mathew were extremely professional and courteous. I never felt pressured and was comfortable exchanging ideas. I would recommend them to my friends and family and will keep coming back to you guys- this was my second vehicle with you guys and am very happy so far. Chirag

I just left this dealership and can't tell you how helpful all the folks in the service area were. Especially Chris Huling. Keep doing what your doing and I will be back to lease/buy/service with Benzel-Busch going forward. Thank you again!

I live in CT and have been doing business with Benzel for quite a few years now. I am always impressed by their professionalism, courtesy and willingness to put the customer first. They always make things easy, getting to the bottom line quickly on the deal and getting me in & out without hassle....

Very pleased with the Service. Happy to view my car as it was being worked on. Service advisor, Harold was very knowledgeable & answered all my questions. He was transparent about the cost upfront & there were no surprises at the end with the bill. Will service my other car here as well. Thank you.

I arrived an hour earlier than my service appointment time but was still welcomed. My service representative was efficient and courteous and I completed the necessary paperwork for a loaner car. Mr Torrill suggested I include a tire rotation for $185 which I agreed to only to call and cancel when I...

Whether it's the sales team, the service dept. staff, or the auto technicians, all are superior in their interactions with customers. I've been buying cars from this dealership since 1966, and will continue to do so in the future.

Chris Iseman was very informative. The work was done promptly and neatly. The car was very clean when I got it back and the loaner car was very nice.

Benzel-Busch is the third MB dealer I have used and they will be the only dealer I will use in the future. Giovanni and the entire team, including Joe and Stacy were excellent to work with. I couldn't be happier with my experience at Benzel and will recommend them without reservation. I also got...

the service its always exceptional, if decide to lease a new Mercedes will continue to use this dealer for service.

Exceptional purchase experience as well as the service provided on my vehicle by the Service Dept.

Willy Aramayo Replied: Hello Thomas Milanak, we appreciate your kind words and review!

Sales person Doug was exceptional - very pleasing experience with him - friendly and accessible without being pushy

Willy Aramayo Replied: Hello Tim. Milton, we appreciate your kind words and review!

Bough a pre-owned there. The environment is very nice, and service is great too. Got myself a very good deal on the car also.

I was in the market for a used E Class with low mileage. Benzel-Busch had an excellent selection and the purchasing process was very professional and customer service friendly. Mike, the sales representative, was extremely knowledgeable about the product line and we negotiated a very fair deal. ...

Frank Armando was very kind and professional. The little concern was not just let slip, but they did their best to fix it.

Willy Aramayo Replied: Hello Yoonsoo Kim, we appreciate your kind words and review!

An exceptional experience. Every step of the way--- the services were seamless. Talia is perhaps the best salesperson I have had during my 35 years buying Mercedes products; I won't go anyone else but Benzel-Busch in Englewood NJ.

Great it was a pleasant experience courteous fast very professional.the waiting room very comfortable with brewages so I am very happy of my visit.

Service appointment was easy to get. Arrival at the dealership was well organized. Our advisor, Tim Torell, was courteous and knowledgeable and kept us informed about the progress of the service through emails and texts. A loaner car was provided. Our car was repaired in a timely fashion and was...

1 call to my salesman and my service, loaner, and insurance ( cracked rim) were taken car of. Thank you Giovani and Chris! Great job, much appreciated.

Thanks Benzel-Busch service for repairing my vehicle ahead of schedule. The service experience is always above and beyond what I have ever experienced with other dealers.

Chris Huyling took care of my car and he was thoroughly professional. He worked with my schedule and was flexible. I will bring my Car for service to them anytine.

Frank Armando and the entire crew who served me were professionals and knowledgeable in their work

It is because of the professionalism and courtesy that was shown to me by Chris Iseman that I remain a continued customer of Mercedes Benz

I'm a return customer to this Mercedes dealer.I received an offer via email that was an actual offer, not just a teaser. Worked out for me. Excellent service. Courteous staff. I not own a 2019.

it was great,k Digiovani had all the documents ready and Joanna was exceptional in introducing me to all the new features, and it was done in less time that I had expected.

Extremely efficient and attentive to the customer. From the check-in throughout the servicing the staff was keeping the customer updated on the progress and estimate of the completion time.

The scheduling and entire process was easy and quick. I was brought a loaner as requested and kept up dated throughout the process. Everyone is very friendly and helpful.

They did a great job servicing my car, first time going to this dealer, referred by a service technician that works at this dealership. Ask for Tim Torell, he's the best, hooked me up with a brand new 2020 GLE Loaner as well as a discount on my service on my 2018 E Class. Will def be going back with...

They did a great job servicing my car, first time going to this dealer, referred by a service technician that works at this dealership. Ask for Tim Torell, he's the best, hooked me up with a brand new 2020 GLE Loaner as well as a discount on my service on my 2018 E Class. Will def be going back with...

The best experience I ever had at a car dealership! Giovanni is very professional as a salesperson and as a car expert. He gave us the best service that we ever have. He and Jason are very honest, they didn't promise me anything that they can't provide. I strongly recommend doing business with them.

I loved dealing with Benzel Busch. They were extremely professional and helpful. My salesman Frank and finance were great. I would recommend this dealership to anyone wanting to purchase a Mercedes.

John Meyer was everything you would want in a car salesman. He was patient, informed, professional and caring. I didn't know what to expect but I was pleasantly surprised by my experience with the Benzel Busch dealership. John spent the better part of a day with me saw the process through from...

While driving my daughter to school got signal that had a flat tire. I called the dealership and they said come right in. The service associate was amazing.

I always ask for Andrew Gomez when I go for service at Benzel Busch, he always goes the extra mile!

Drop off, getting loaner car, and pick up all very efficient and smooth. Work on malfunctioning traffic reporting in GPS navigation solved the problem. Very professionally run service department.

Scott Bateman was efficient and kept me up to date on service appreciated loaner provided Car was delivered clean and in superb condition despite the rain

Michael was exceptionally knowledgeable and accommodating. He not only matched our budgetary needs, he also insured the car matched our expectations. The delivery process was meticulously performed, making sure all aspects of the car were explained. Everyone from upper management, sales, and...

sir Yusuf is the best! i love my new GLA250 2019 denim blue!

Customer service is always excellent. Very courteous and professional and fast! I am always kept up to date on the status of my cars service and wait time. Also the lounge area is amazing! Coffee, bagels, yogurt, sandwiches!!

From Start to finish I received everything I needed and wanted. The price was negotiated in a mater of hours. Jason was so easy to deal with. The trade I was giving in was a price that was fair. Matt was on top of all the paperwork and delivery. Scott in financing was very helpful and I even...

I just leased my 9th Mercedes since 1999. There is a reason why we come back. The quality of the cars along with the service of the cars cannot be topped. The staff knows how to treat customers. You walk into the showroom and right from the start you know it's different. I feel like family ...

Willy Aramayo Replied: Hello Fred and Patti, we appreciate your kind words and review!

Doug Ryan and Scott Raymond were great and made the process quick and convenient. Stacey, Scott's colleague in finance walked over to check on me and said hi. So did Michael Erlich. The guys who prepped the car for delivery made it look like it had just come off the showroom floor, I will be...

This was my first experience with Benzel Busch and I was very very impressed. My salesman Frank was professional and went out of his way to make sure my purchase went fast and smooth. Everyone I dealt with the day of my purchase went perfect. I cannot say enough about the employees at Benzel Busch.

The entire purchasing process was painless. Doug Ryan was the salesman I dealt with. He was professional, courteous, knowledgeable and never in a second pressured me to purchase anything. Great dealership; great salesman. Highly recommend it!

Willy Aramayo Replied: Hello Alberto, we are so glad to hear you had an fantastic purchase experience at Benzel-Busch. We appreciate your kind words and we hope to see you again in the future!

This is one classy dealership with no pressure, no hassle, no stress. Doug Ryan, whom I dealt with during my entire purchasing process, was totally professional, courteous, friendly and knowledgeable. No bait and switch nonsense. Everything was disclosed upfront. Doug is simply the best salesman I...

Benzel-Busch Motor Car Replied: Hello Alberto C, we appreciate your very kind words and review! We hope to see you again in the future!

Very professional. Everything was handled just right by my service tech, Marko. They all make it much easier to have your car serviced.

Willy Aramayo Replied: Hello Jeffrey T. Delinko, we appreciate your kind words and review!

This was by far the easiest car purchase Ive ever made. Joe was amazing from start to finish. I will send all my friends and family to this dealership. 5 star service!!

Benzel-Busch Motor Car Replied: Hello Ann Cannon, we appreciate your kind words and review!

Benzel bush is a professional dealership. The whole process was simple. Who ever I dealt with from the salesmen Mike and Steve. The manager Jason. They all made it easy. No pressure. The car was ready when promised. They answered all my questions. Feel free to call or stop by anytime if we can help...

Benzel-Busch Motor Car Replied: Hello Rrg451@aol.com, we appreciate your kind words and review!

All the personnel at B-B are courteous, knowledgeable, and have the customer in mind. The Service Dept. is top-notch, as are the service advisers.

Benzel-Busch Motor Car Replied: Hello Mac B., we appreciate your kind words and review!

Once again my experience with BB exceeded my expectations. I took advantage of the valet service and loaner car option for my inspection. Chris Iseman contacted me and went over what service would be performed. After the work was completed, my car was returned serviced and cleaned. Sincere...

Benzel-Busch Motor Car Replied: Hello Herbert L, we appreciate your kind words and review!

Tim Torell was great to work with. Explained everything in detail, broke down the estimate ahead of time and then followed up explaining all the charges based on what was covered and what wasn't, Also having a brand new loaner was convenient too. I would definitely go back for service and will book...

Benzel-Busch Motor Car Replied: Hello SJS, we appreciate your kind words and review!

The whole buying process was truly exceptional . I would recommend Jay Lee to anyone.

Willy Aramayo Replied: Hello Joan, we appreciate your review and we hope to see you again in the future!

Excellent reception, service, time of care and quality of inspection and care. It was impressive that as I pulled up they immediately registered the car and said I could have it within an hour or so. Help yourself to coffee during the interim.

Benzel-Busch Motor Car Replied: Hello James, we appreciate your kind words and review!

Quick drop off, Chris Iseman was great to work with on the service and the loaner car. I received a text message when it was ready, and was able (if needed) to return the loaner car a day later. I was also able to have the car (18 months old) undergo a (long standing) complimentary detailing.

Benzel-Busch Motor Car Replied: Hello danf, we appreciate your kind words and review!

I was in the market for a used luxury vehicle and was treated amazingly by Steven and the other staff at Benzel Busch in Englewood. Not only was Steven kind, he was also very funny and made me feel good about my purchase. Even though I ended up going with an Audi A4 they had in inventory, and not...

excellent customer service via Niko. doesn't get any better than this. very happy with the entire experience from start to finish. I definitely recommend. Bravo!

I have been leasing my car through your dealership, and your sales associate Lino has been great!

Willy Aramayo Replied: Hello Mauro Annese, we appreciate your kind words and review!

Dave Tangen is an excellent representative of the brand and always provides exceptional service

Willy Aramayo Replied: Hello Andre Passero, we appreciate your kind words and review!

Entire service staff is truly outstanding. Outstanding experience.

Willy Aramayo Replied: Hello Howard Sheikowitz, we appreciate your kind words and we hope to see you again in the future!

Joseph is exceptional employee - you should make sure to keep him fully engaged. This was my 5th purchase from the dealership - one of the big reasons is exceptional service by Joseph.

Benzel-Busch Motor Car Replied: Hello RS, we appreciate your kind words and review!

I was introduced to Lou Gallo by a former customer. Lou walked with me through the whole process and was responsive, honest and extremely enlightening and helpful.

Benzel-Busch Motor Car Replied: Hello Lock, we appreciate your review and we hope to see you again in the future!

I have been bringing my car for service for years! I refuse to go anywhere. They are always courteous and they always go above and beyond!!!! LOVE the service team! Chris I is truly exceptional.

Benzel-Busch Motor Car Replied: Hello Reecie01, we appreciate your kind words and review!

In and out with a loaner as they promised. Service by Frank was perfect and exactly as he said it would be.

Willy Aramayo Replied: Hello fred, we appreciate your kind words and review!

Lino was the dealership is great I been going there for over 30 years and recommended many friends

Willy Aramayo Replied: Hello MARIA AIELLO, we appreciate your kind words and review!

Gio is always a pleasure to work with. He makes the process easy and pleasant.

Willy Aramayo Replied: Hello Leo, we are so glad to hear that you had a great experience at Benzel-Busch! We will pass on your kind words to Gio.

I have no words to describe Jim for his dedication, patience & helpfulness when striking this deal! I am convinced that no other car is better then MB! I am hooked on to this marvelous car! I hope I continue to drive this car as long as I am able. Thanks.

Benzel-Busch Motor Car Replied: Hello Asha, we appreciate your kind words and review!

Great fast service and always accommodated with a loaner car.

Willy Aramayo Replied: Hello Denice Coles, we appreciate your kind words and review!

Giovanni, was my previous salesperson and was aware of what type of car I was looking for. He was In regular contact with me when my lease was coming up and we spoke about options. Based on our conversations. he was able to provide me with a good deal on a car matching my previously stated...

Benzel-Busch Motor Car Replied: Hello Ralph T. , we appreciate your kind words and review!

This is my 3rd car purchase from the same sale rep Frank Lauro who gives exceptional customer services before & after my purchase. Thank you Frank

Benzel-Busch Motor Car Replied: Hello Garth, we appreciate your kind words and review!

Waited over 2 hours for them to change a tire. The best or nothing? Nothing would have been better. No information was given to us and there was no reason for it to take this long. Very disappointed.

Willy A. Replied: Hi Paige M.I do apologize for the amount of time it took to repair/replace the tire. I would like to look into the situation however do not have any information. Would you please call me directly at 201-567-1400 x11214. You can also email me at Kind Regards,Willy AramayoClient Relations Manager

Gio and the staff at Benzel-Busch were committed ensuring that I found a vehicle that I was happy with. Overall, I am very happy with the vehicle and the purchasing experience.

Benzel-Busch Motor Car Replied: Hello R.Ross, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!

Pat went out of his way to make sure that I was happy with my new car. He explained enough about the features to make me comfortable & especially because he returned a few days later to put my license plates on my car after switching my vanity plate registration to the new car. Be very good to...

Benzel-Busch Motor Car Replied: Hello, we appreciate your kind words and review!

good timely service well handled by Chris my service rep

Willy Aramayo Replied: Hello robert lombardo, we appreciate your kind words and review!

I didnt expect a lot but Orlando was very patient, friendly and tried to give the best deal as I requested. Definitely Ill recommend him to my friends who need new cars.Tnx, Orlando!

Benzel-Busch Motor Car Replied: Hello Hyoeun Kim, we appreciate your kind words and review!

Marko delivered exceptional Service. I very much liked the valet service as it is very convenient especially with working saves a ton of time. Marko was always keeping me up on what was occurring. The payment process on live was seamless. Thank you to the service team!

Willy Aramayo Replied: Hello carolyn guglielmo, we appreciate your kind words and review!

This by far is the best dealership I've ever been to from California to Texas to Florida to NYC I've never experienced a dealership honest upfront and caters to your needs. A very comfortable buying experience. Sandro D. Martinez I thank you and the entire team. This is what customer service and...

Everyone I worked with at Benzel-Busch was professional knowledgeable honest and friendly. They were all extremely helpful with everything from sales and service to the explanation of the features to my financial inquires.

Benzel-Busch Motor Car Replied: Hello Gerardiello33, we appreciate your kind words and review!

Chris Hulings did a great job. He went out of his way to make sure I was satisfied and made sure of it by following up more than once with me. I really appreciate his efforts. Thanks again for a job well done. Sincerely, Tom Liccardo

Benzel-Busch Motor Car Replied: Hello TommyL, we appreciate your review and we will pass on your kind words to Chris!

Benzel-Busch is the best car dealership we have ever experienced in more than 50 years of buying, trading and having our cars serviced. With Benzel-Busch it is not just the quality of cars they promote and sell, it is the quality of the entire organization from the "so-called least" to the owners. ...

Willy Aramayo Replied: Hello Wes Ragsdale, we appreciate your very kind words and review! We can't wait to see you again in the future!

Benzel Busch is superior when it comes to customer service, quality and price. Truly a remarkable buying experience! Ben Walsh and Jason are the best.

Willy Aramayo Replied: Hello Daren McNally, we appreciate your kind words and review!

I could not have leased this GLA250 without the incredible expertise of Mr. Jay Lee. His knowledge and kindness made me feel at home and gained my trust on him. I trusted him 100000% at every step of the process. Thanks so much !! You are the best.

Benzel-Busch Motor Car Replied: Hello Ayoon1004, we appreciate your kind words and review!

Frank went above and beyond and made my experience flawless at Benzel - Busch. He thoroughly explained all the options to my husband and me. The best car buying experience I ever had! I am enjoying my GLC 300. A huge thank you to the entire team who helped. I will definitely recommend this...

Benzel-Busch Motor Car Replied: Hello Lulu, we appreciate your kind words and review!

Benzel Busch always provides excellent service in a timely manner. The service providers are profession and follow up with progress reports.

Willy Aramayo Replied: Hello Karena, we appreciate your kind words and review!

Service completed successfully and on time. John Powell was very helpful. Everyone I encountered was friendly and helpful. I appreciate the use of the loaner car which was spotless.

Benzel-Busch Motor Car Replied: Hello mbg75, we appreciate your kind words and review!

I have been dealing with Benzel Busch since 2001. Most of the Time with David Tengen who is an invaluable resource for your organization. Always extremely, immensely helpful, never flusterred, will never rush your clients and do his best. After buying four cars from you , i had to, unfortunately,...

I just leased a vehicle from Benzel-Busch and had a terrific experience! I worked with Michael Hill and Kathy Zagula and could not be happier with their professionalism and great service. I spoke with Michael shortly after a deal fell through at another Mercedes dealership and together we built my...

This is my second vehicle from Benzel And will continue to buy from them.

Willy Aramayo Replied: Hello Thomas Milanak, we appreciate your kind words and review!

Lino Cascardi is the best. Extremely accommodating and made car buying experience easy and enjoyable. Mercedes is a luxury brand and Lino certainly made us feel special and offered up a first class experience.

Benzel-Busch Motor Car Replied: Hello joestucazz, we appreciate your kind words and review!

Lino was outstanding to work with as I usually avoid car dealerships; would recommend him to anyone. He made the experience very pleasurable and even delivered the car to my home.

Benzel-Busch Motor Car Replied: Hello DJD 1966, we appreciate your kind words and review!

My experience with Chris was exceptional. He handled all my questions about my service and made my day. When I was not happy with a SUV loaner Chris got me a sedan.

Willy Aramayo Replied: Hello Gail, we appreciate your kind words and review!

Excellent and superb service. joseph Herman, the manager , and Giovanni Barbaro, the sales associate, will make sure of your full satisfaction experience at benzel Bouch.

Benzel-Busch Motor Car Replied: Hello Sofia 101, we appreciate your very kind words and review!

Great dealer nice salesman great deal excellent service clean smooth transaction very nice detail explanation how to used new car , very happy and good recommended ,

Benzel-Busch Motor Car Replied: Hello Mariusz, we appreciate your kind words and review!

I had just purchased my car from Benzel Bush in Englewood on 7/31 I had felt a little vibration when driving. I contact my service advisor Mr Chris Iseman and he got me in immediately with a loaner car. The minor issue was repaired in a prompt and timely manner. Thank you for all that you did. ...

Willy Aramayo Replied: Hello Edith Mikell, we appreciate your kind review and we hope to see you again in the future!

Marco was amazing! He was very responsive and made the whole process so easy!

Willy Aramayo Replied: Hello Debbie, we appreciate your kind words and review!

Everything was okay. They answer all questions. Explain about the car how is technology. What is different than my older mercedes. Sales person was very helpful and respectful..

Benzel-Busch Motor Car Replied: Hello Tekinhalis, we appreciate your kind words and review!

Peter helped me find exactly what I was looking for expeditiously, very pleasant experience! No nonsense, and was straight forward and got the deal done.

Benzel-Busch Motor Car Replied: Hello Mrsosoo, we appreciate your kind words and review!

Lou and staff are always polite, knowledgeable and accommodating. Its always a pleasure working with them. My wife and I love our new car!

Benzel-Busch Motor Car Replied: Hello PCnasti, we appreciate your kind words and review!

Great experience. Worked with Mike E and he was exceptional. Patient and worked with me during the whole process.

Willy Aramayo Replied: Hello Scott G., we appreciate your kind words and review!

Handled any issues comfortably. Addressed all of my service needs and any questions with easy explanation. Frank Armando was the great service man. Ill return to him to get the car service

Benzel-Busch Motor Car Replied: Hello JR, we are so glad to hear that you received excellent service at Benzel-Busch. We appreciate your kind words and we can't wait to see you again in the future!

My car was totaled and Niel in your collision dept was fantastic. He was always able to help us in this very difficult time .He was always pleasant and very knowable.

Brenny Replied: Neil, is the only honest person in your dealership

Excellent service, better price, good condition, you cant even tell is from CPO.

Willy Aramayo Replied: Hello, we appreciate your kind words and review!

Just leased my fifth car from Lou Gallo. Awesome guy and great salesman. Easy going and personable. I recommend him highly.

Willy Aramayo Replied: Hello Eli Lugo, we appreciate your kind words and review!

This is my 3rd car and all of them were from Benzel Busch! I always have the best experience with them. This time I would commend Matthew, Victor and Scott for all the great help they extended and making it happen. I got the car I wanted!, its an awesome car but the whole buying process was...

Willy Aramayo Replied: Hello Maria Ruth Badajos, we appreciate your kind words and review!

I had the pleasure of working with John Meyer as the lead salesperson. In an effort for me not to wait long John requested Talia to assist me in my selection of vehicle. John was extremely patience with me in this process. After several emails and phone conversations I finally made my decision. ...

Benzel-Busch Motor Car Replied: Hello kmungo, we are so glad to hear that you had an excellent experience at Benzel-Busch! We appreciate your kind words and we hope to see you again in the future!

We were recommended to Benzel and James Scott to buy a car. We are loyal Benz people. James did a great job at providing us with the right car at the right price. He listened and understood what was important to us. There was no car sales selling pressure tactics. My wife and I would highly...

Benzel-Busch Motor Car Replied: Hello Stevie D, we appreciate your review and we will pass on your kind words to James!

First time buyer at this location, but a prior Mercedes owner bought elsewhere. These guys were the best yet.

Willy Aramayo Replied: Hello Peter Hutchings, we appreciate your kind words and review!

My service advisor, David Tangent, was wonderful, but repair after repair was expensive break down after break down dangerous making change of car a sad necessity. I loved my G Class miss do the feeling of safety I felt driving it its unique beauty. The experience I had trying to purchase...

I'm immensely happy to have bought my car in a fabulous dealer because I't's seller Michael Ippolito and It's staff are excellent, I recommend to all my friends and anyone who wants to buy your car, do not think about it anymore and go and buy it, at the dealer Benzel-Busch Motor Car, will be happy...

Benzel-Busch Motor Car Replied: Hello Fortwo7777, we appreciate your kind words and review!

Eli was excellent n sales from start to finish. Benzel Busch is only lace I would buy a car because of Eli and Sossio.

Willy Aramayo Replied: Hello Mark Kirschenbaum, we appreciate your kind words and review!

We brought our 2016 smart ForTwo for service after great disappointment with our old dealer. Was greeted promptly and courteously by our service writer. He explained all that would be done and the cost up front. Car was ready on time and cleaner than I'd ever seen it.

Benzel-Busch Motor Car Replied: Hello jeff42, we appreciate your kind words and review!

One of the best overall service experiences I've had. Would definitely recommend to a friend or client and would consider next purchase from Benzel. Service rep was great! Steve La Mont

Willy Aramayo Replied: Hello Steve La Mont, we appreciate your kind review and we hope to see you again in the future!

Benzel Busch Mercedes in Englewood has a very professional dealership. Matthew Beyer was very knowledgeable and helpful throughout the entire process from the sale through the delivery.

Benzel-Busch Motor Car Replied: Hello Lakeshow, we appreciate your kind words and review!

Great people to work with. Creative and knowledgeable. Made the buying experience transparent.

Willy Aramayo Replied: Hello JC, we appreciate your kind words and review!

Tim Torell is the man. Everyone at this dealership is first class in regards to excellent and professional service. Will come back the next time I need service.

Benzel-Busch Motor Car Replied: Hello fuzzybear42, we appreciate your kind words and review!

Overall experience was great. Eli has been assisting me at Benzl Busch for the past 10 years.

Willy Aramayo Replied: Hello Christopher Romano, we are so glad to hear that your experience at Benzel-Busch was great! We appreciate your kind review and we can't wait to see you again in the future!

Ben Walsh was amazing. I work in the city so he made sure that everything was completed for me electronically so that I did not need to make multiple visits etc. Everything went so smooth and seamless.

Benzel-Busch Motor Car Replied: Hello Rose, we appreciate your kind words and review!

Peter Poliandro is the utmost professional -- top notch in all respects

Willy Aramayo Replied: Hello Michael Argenziano, we appreciate your kind words and review!

Wanted to work out the price a little more but then the car itself is a Rare kind, so I just went with it. Overall, they were reasonable and willing to work with me. Thank you!

Benzel-Busch Motor Car Replied: Hello tam2crew, we appreciate your kind review and we hope to see you again in the future!

Scott Bateman was exceptionally helpful, he listened to me, test drove my car, and worked closely with technicians to diagnose and fix the problems in my car. He also explained in details what and why was don. It was great service.

Willy Aramayo Replied: Hello Manana, we appreciate your kind words and review!

Collision Center Representative Tyler Stephanik gave us 5 Star Service from start to finish!

Willy Aramayo Replied: Hello Linda L Baker, we appreciate your kind words and review!

Exceptional customer service. They were extremely efficient and friendly in completing my service. They made things easy and convenient and I felt they were very honest in their work.

Benzel-Busch Motor Car Replied: Hello Englewood, we appreciate your kind words and review!

Very pleased with the service dept. efficient drop off of my car; attentive to the items I wanted them to look at - and they fixed them all; readily provided a loaner car.

Benzel-Busch Motor Car Replied: Hello MDL, we appreciate your kind words and review!

This is the second car weve purchased from Benzel Bush and Doug Ryan a salesman at Benzel Bush. We first met Doug when purchasing our 2014 Mercedes GLK. We came back 3 weeks ago and purchased a 2018 GLE. Doug Takes the time to make his customers feel great and listens to what the customer...

Willy Aramayo Replied: Hello Maria D, we appreciate your kind words and review!

We dealt with Ben Walsh, who was a pleasure to interact with. This was our first experience buying a Mercedes and he guided through the whole process in a very seamlessly manner. I would absolutely recommend Bill and Benzel Busch to anyone.

Benzel-Busch Motor Car Replied: Hello yamilka, we are so glad to hear that you had an superior buying experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!

Stopped in for an emergency repair (damaged low profile tire from one of NJs many deep potholes) Without an appointment service was quick and up to your usual high standards. Thanks!

Willy Aramayo Replied: Hello Frank Leanza, we appreciate your kind words and review!

Service department is very efficient. Easy in and out procedure with loaner car.

Willy Aramayo Replied: Hello Edward Kania, we appreciate your kind words and review!

Great customer service and fast turnaround. Thankful for loaner car and free car wash each and every time we come in. Recommend dealer to other people.

Benzel-Busch Motor Car Replied: Hello Carfun, we appreciate your kind words and review!

Starting from roadside assistance for a flat tire until i was out of there i have no complaints at all.The only problem was when Chris came to me and said the car was ready we both waited curbside for 25 mins which was annoying.

Went to this dealer for an airbag recall on my wife's R350, very nice looking dealership and everyone seemed quite professional. Besides the airbag they also did a multi point-safety inspection and washed the car. Out the door I was initially pleased and the next day I started a conversation with a...

Have been dealing with Benzel Busch for many years and it always goes seamlessly. Salvino the manager is by far the best in customer service. Hes always personable and willing to help work on whatever situation youre looking for ,and John Meyer at sales always makes time and stays in touch to give...

Benzel-Busch Motor Car Replied: Hello Mitch L, we appreciate your kind words and review!

As usual the service at Benzel Busch was exceptional by all the staff !!

Willy Aramayo Replied: Hello Sue Oliver, we appreciate your kind words and review!

When you go to buy a Mercedes you tend to expect truly great service throughout the process. Well, Benzel Busch not only met those expectations but far exceeded them. From the moment you walk in, everyone is smiling and ready to attend to your matters. A great overall dealership with no pressure.

Willy Aramayo Replied: Hello Harry S, we appreciate your kind words and review!

I always appreciate the efficiency and comfortable atmosphere. Thats why Ive been a customer for so long. Not only for the service but John Meyer is the best Salesman. He has been there for us from the beginning and I hope we continue.

Benzel-Busch Motor Car Replied: Hello Ttgordon, we appreciate your kind words and review!

I had a truly exceptional experience when I brought my auto in for a repair. The dealer took the car in on short notice and satisfactory resolved my issues timely. The dealer drop off and pick up service was extremely quick. The service advisor Scott Bateman went out of his way.

Willy Aramayo Replied: Hello Patrick Dentato, we appreciate your kind words and review!

Service was efficient and prompt. Very easy. Always courteous.

Willy Aramayo Replied: Hello Charles Barron, we appreciate your kind words and review!

Was accomodating with signage of papers and delivery of car. Doug Ryan was consistently available during purchase and during final negotiations and settlement of payment and delivery

Benzel-Busch Motor Car Replied: Hello Without, we appreciate your kind words and review!

Out salesperson is the best. He worked tirelessly to give us the best deal possible for a number of vehicles, then delivered it to our house in person. He is a big reason we stay with BBMC.

Worst place to buy a car .first you cant park anywhere ..no valet for Sales Customers . Showroom (inconvenienced) when first saw the car parked on the roof (black car) it was loaded with bird droppings the whole a black car and it could damage the cars clear coat Pete my salesman says what are...

I had the pleasure of working with James Scott on leasing vehicles. He was very professional and knowledgeable. He went out of his way to make sure my requirements are met. On the finance side, Scott Raymond was very helpful and accommodating. Thank you!

Willy Aramayo Replied: Hello Daniel, we appreciate your kind words and review!

Everybody in the shop was very nice. I am satisfied with the car I leased from them.

Willy Aramayo Replied: Hello Ki Park, we appreciate your kind words and review!

Sale went smooth, I have no complains about any part of transaction. Unfortunately car is back at the dealership for CEL diagnosis and misc repairs that were overlooked during the certification process. Also noticed car have many paint imperfections that I was simply not able to inspect before the...

i live in manhattan and previously got my cars from manhattan Mercedes. on a lark, i called this dealership. they were fast and efficient. i did not have to look any further. Michael and Kathy were great.

Benzel-Busch Motor Car Replied: Hello barry80!, we appreciate your kind words and review!

Efficient quick and helpful. No hassles. Terrific dealership, friendly and pleasant Had a flat tire and dropped the car off overnight for service in the am

Benzel-Busch Motor Car Replied: Hello Mercedes owner, we appreciate your kind words and review!

very good they take care everting I request.!! excellent attention for the service advisor very Professional and excellent attention, very high recommend.. thank you Frank for your curtesy..

Benzel-Busch Motor Car Replied: Hello CarlosD, we appreciate your kind review!

I had an great experience at Benzel Busch. Jay Lee has been the best salesman I ever met since I bought my first car in 1986.

Benzel-Busch Motor Car Replied: Hello TW, we appreciate your kind words and review!

I had an amazing experience at Benzel Busch. Giovanni Barbaro and Chris Hurling couldn't have been more accommodating to me. Yours is the only Mercedes dealership I would consider going to in the future. Thanks again for making things so easy for me. Sincerely, Nikki Asseo

Benzel-Busch Motor Car Replied: Hello Nikki, we appreciate your kind words and review!

I've never written a review here before, but I feel compelled to point out how far above and beyond James and the team at Benzel-Busch went for me. As current MB owners, and having purchased from MB of Manhattan, we have a good frame of reference with respect to attentiveness, competitiveness of...

Benzel-Busch Motor Car Replied: Hello bpfinkel, we appreicate your very kind words and review!

Expert service along with no wait. Extremely satisfied with my senior advisor Marko Jovanovic.

Willy Aramayo Replied: Hello Mr. Robert Anderson, we appreciate your kind words and review!

Looking at cell phone before arriving to desk. Did not feel very welcomed to the service dept. Just retrieved my name and info from computer and said I can wait in lounge that's it.

Good service ... communication via txt messaging was simple

Willy Aramayo Replied: Hello TP, we appreciate your review!

As soon as we arrived, some one came to help us and directed us to have some coffee or snack while we waited for the flat to be fixed and a service rep. came shortly to tell us how long it would take.It took exactly as long as he said and we were- my wife and I- very satisfied as usual.

Willy Aramayo Replied: Hello Eddy, we appreciate your kind words and review!

Frank Armando provided exceptional customer service with assisting me with getting my car repaired and providing me with a clean rental vehicle. If I ever have any issues in the future, I'm confident that he will provide the same exceptional service.

Willy Aramayo Replied: Hello Danielle Chappell, we appreciate your kind words and review!

Always superb. friendly, courteous best in the area.

Willy Aramayo Replied: Hello Scott Bateman, we appreciate your kind words and review!

I've bought 19 cars in my life. Ford, Chevy, Chrysler, Buick, Olds, Honda, Subaru, BMW, Mercedes, Maserati and Ferrari. Lots of dealer experiences. Benzel-Busch is by far the best.

Benzel-Busch Motor Car Replied: Hello snowman, we appreciate your very kind review and we hope to see you again in the future!

Exceptional dealership starting with Service. Chris eisman. He made sure I was taken care of and kept me updated on the care of my car. Pat capusso handled the sale of my car and made sure we were happy with the selection of the car

Benzel-Busch Motor Car Replied: Hello Cigarman#1, we appreciate your kind words and review!

Excellent, just as a Mercedes dealership should be.

Willy Aramayo Replied: Hello Joseph L Cuomo, we appreciate your kind words and review!

I enjoy my salesperson, Peter, who always treats me with the respect of someone who is on their 6th or 7th Mercedes lease.. I chose to go back to Benzel Busch NJ even though I moved to NYC specifically due to Peter's assistance and the care he delivers to customers!

Benzel-Busch Motor Car Replied: Hello Darryl, we appreciate your review and we will pass on your kind words to Peter.

Frank Armando the reason i go to Benzel Busch for service. ON TOP OF HIS GAME

Willy Aramayo Replied: Hello joseph guerrini, we appreciate your review and we will pass on your kind words to Frank.

very good dealership and very happy with salesman Jay Lee

Willy Aramayo Replied: Hello TOMAY KALABALIK, we appreciate your kind words and review!

I brought my car in for regular scheduled service. dropping it off was easy and efficient. Very friendly and helpful staff. Comfortable and attractive facilities. Same for my service advisor - excellent. They took good care of my car, provided a good loaner and got my car back to me quickly. ...

Willy Aramayo Replied: Hello NYC Resident, we appreciate your kind words and review!

Steven David was an excellent sales person. Very knowledgeable and professional. I would definitely recommend him to other people. One of the best experiences i have at a dealership.

My experience was excellent. Jay Lee, Salvino Architto & a gentleman who explained my car features (forgot name) was very professional, caring & knowledgeable. Questions were answered patiently & clearly. I will definitely recommend to family and friends.

All attendees are very professionals the mechanics superb! Their waiting room is excellent because I can work while I wait. Coffee and tea is appreciated.

I was very satisfied with the treatment I received from Benzel Busch. David Tangen, Service Advisor was most helpful and provided fast and efficient service. I was very pleased that I chose Benzel Busch and look forward to becoming a regular customer. Will be sure to recommend to friends and...

We have been a customer of Benzel Busch since 2006 when we brought our 2004 Mercedes CLK 320 to them for regular service. We always received great service and our service representative Frank Armando took great care of us through the years. We recently decided to buy a new to us Mercedes 2018 C...

Willy Aramayo Replied: Hello Hope P, we appreciate your kind words and review!

Ive used this dealership for over 3 years and have never had a problem that wasnt resolved promptly. Both the sales and service departments are truly professional

Its been awhile since I have owned a Mercedes and the only reason had nothing to with Orlando or Benzel- Busch, both treated me like queen for a day. Everyone was very patient and made sure I understood some of the new technology in the car. Orlando is the greatest and I am glad to be back and he...

Its always a pleasure to do business with Benzel Busch!

Willy Aramayo Replied: Hello Barry, we appreciate your kind words and review!

Excellent experience at Benzel-Busch, Englewood! Great service from Doug, the man who sold me the car. Exactly what I was looking for, for a fair price! I will definitely recommend this dealership to my friends and family!

Willy Aramayo Replied: Hello Alyssa M, we appreciate your kind words and review!

Both Gio and Joe were fantastic in helping us lease a new car for my wife. They both were professional, courteous and didn't push us into anything that we didn't want, while still explaining all of our options. We would highly recommend them to our friends who are looking for cars and we will be...

Andrew was informative and professional. Thank you.

Willy Aramayo Replied: Hello Henry Chung, we appreciate your kind words and review!

outstanding best best best best best bestest outstanding best best best best best bestest outstanding best best best best best bestest outstanding best best best best best bestest

Can't give them zero starts otherwise I'd do! I took my 2016 GLE in for a leak on May 28th, they didn't find it but tried to sell me a brakes job, I said will think about it so they gave me the vehicle back, WITH NO OIL CAP under the hood, drove home straight to the garage. Took it out Saturday June...

Handled any issues comfortably. Seen quickly by service Advisor David Tangen. Addressed all of our service needs and any questions with easy explanations. Overall a good experience.

I purchased my MBENZ at your dealers ship.........and it has always been perfectly serviced. I feel safe driving....and will always service my car at our dealership, in Englewood NJ

Great costumers service Im very happy with the service. Im happy with the work done in my car. Ill recommend this dealer to my friends

Giovanni is very professional, clearly understand needs, budget and works tirelessly to find the right vehicle, overall process was very smooth. Not first time buying at this dealership, the overall experience made me a loyal customer.

the service at this dealerships exceptionally good good you can really tell a difference especially coming from another car dealer the staff is amazing! I have no complains about the service

Joe Simsek is an exceptional sales person that has always provided me with an accurate assessment of what car will suit my family best. This is my 6th Mercedes purchased thru him and he has never let me down. Additionally, I believe that Benzel Bush is a premier car dealer that knows exactly how...

Willy Aramayo Replied: Hello Cesar Vargas, we appreciate your kind words and review!

Very happy with the management of my vehicle repair and maintenance. Neil and Chris made sure the quality of the work was not compromised in providing a fast vehicle return to me.

Everything is fine but I think the prices are very high. Front and rear brakes $2200? Oil change $300?

My experience at Benzel Busch was very positive. Working with Talia Colananni was a very pleasurable experience, as she was direct and thoroughly explained all options available to me in getting out of a lease with some mileage overage, showing me all the different avenues we could take to get me...

I am extremely satisfied with the details of the purchase. Will come back again. Will recommend this dealership to others. Very close to New York City.

I have been a customer for a few years and I have never been disappointed! My sales rep, Frank Lauro, is the best and all of the service personnel and accounting personnel have been very helpful. I trust everyone at this dealership.

Service department handles to you is if youre the only one who matters they have a great welcoming staff as soon as you pull in Petichia car they have a great reception area with coffee and bagels but then you have a person who actually handles you I dont want him one scenario you get in can you get...

I got the Mercedes Benz c300. Before my purchase I told Mr. Martinez who is great by the way. I told him what I was looking for and he made sure I got what I needed. They gave me a tutorial of the car and the features. They even set up my Mercedes Me on my phone. Overall it was a great experience...

Benzel Busch has top notch service and sales. Sossio Sole and Chris Iseman are always a pleasure to work with. Dealer is always inviting and accomidating.

I have a 2006 E 350 with 106,000 miles. The book value is so low that it isn't worth trading it in for a newer model as long as it stays in good shape. I brought it in for service and although it cost a little over $900.00 the car is like new. Hopefully I can keep it and enjoy driving it for a few...

Benzel-Busch Motor Car Replied: Hello bobgreene43, we appreciate your kind words and review!

My Benzel-Busch experience was more than I could have asked for. Talia Colananni helped me navigate through a difficult lease termination into a new lease, explaining the process every step of the way and maintaining a professional demeanor. Her straight-up, honest approach to my vehicle...

Willy Aramayo Replied: Hello Matthew Conlon, we are so glad to hear that you had a wonderful experience at Benzel-Busch. We appreciate your kind words and we can't wait to see you again in the future!

No issues, no hassle, treated with respect (very important these days). Would recommend this dealership. Had an initial problem with car that was rectified immediately. They came to my home, picked up the car and then returned it. - seamless. I did not have to "get involved", the dealer was on top...

Benzel-Busch Motor Car Replied: Hello Bill f, we appreciate your kind words and review!

We were a walk-in after hitting a pothole on NJT- our service advisor was superb- we have two M MB, a 2018 E400 Cab and 2015 GL 550. We live in CT. If we lived closer our next car would be from Benzel Busch. So much better than current dealer.

Willy Aramayo Replied: Hello Mist, we appreciate your kind words and review!

The staff is amazing and the work they do is unbelievable! All I have to say is that we are so happy with our Mercedes couldnt be dealing with a better place than your location.

Benzel-Busch Motor Car Replied: Hello Dennis&Mika, we appreciate your kind review and we hope to see you again in the future!

I have been buying and leasing Mercedes from Benzel-Busch Motor Car Corp. since 1986. I love the cars and the salesman (James Scott) is wonderful to work with. I will never go anywhere else.

Willy Aramayo Replied: Hello Judy Elfenbein, we appreciate your kind words and review!

Very good seals man great and fast service plus price is right all this plus good coffee and they clean the car and wash it too really the place is excellent l know this dealer for long time

Benzel-Busch Motor Car Replied: Hello willybadie, we appreciate your kind words and review!

James Scott, was an amazing and helpful sales man. He helped my mom and I get the vehicles we wanted at a great price. Ive never experienced better service then the one James provided. I recommend him to anyone looking for a new vehicle!

Benzel-Busch Motor Car Replied: Hello jennifer.d.sierra, we appreciate your kind words and review!

I Purchased a C300 4Matic with sports package. Great service from start to finish. Friendly staff. Reasonable prices. Would highly recommend to friends and family

Benzel-Busch Motor Car Replied: Hello Benzc300, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!

Doug was very professional and very approachable. He very knowledgeable about the vehicle and the finance and insurance options. This vehicle is for our daughter and he took time to explain all of the vehicle options with her. Overall, I will recommend Benzel Busch and; specifically, Doug...

Willy Aramayo Replied: Hello James, we appreciate your kind words and review!

BB staff has always been helpful. Mr. Kim was friendly and great to work with. I had my car in for annual maintenance and it couldn't have been easier.

Benzel-Busch Motor Car Replied: Hello jahnkerk, we appreciate your kind words and review!

I had yet another fantastic experience with this dealership. The staff was both accommodating so well as professional and well informed regarding their brand. I highly recommend this dealership for those who are interested in the Mercedes brand.

Benzel-Busch Motor Car Replied: Hello Tommy's, we appreciate your kind review and we hope to see you again in the future!