Car was brought in for two recalls, from drop off to pick up everything was smooth and very professional. No matter whom we came in contact with they were polite, courteous and very quick. My car was returned to me when promised.

I love my car- I had very specific needs and our salesperson Peter didn't disappoint . Peter made sure that every detail in my car was met and was extremely thorough in the process

Always a pleasure going there and service always completed in a timely manner. staff always Courteous. looking forward to my next lease or purchase next year.

As soon as I walked in I received a great level of service. I went to BMW and walked out. Jimmy was amazing! I love my car!!!!!

Joseph was a really nice guy.....never felt overwhelmed.He Was recommended highly and I will do the same.

I have been a customer of this dealership for over 20 years. The customer service and the attention to detail are some of the many reasons that keep me coming back. Specifically I have always dealt with Orlando who is an exemplary person. Orlando treats me as if I am family and that makes me feel...

This was my first purchase from Benzel Busch and certainly not my last. Mike Ippolito, my service rep, was very helpful and knowledgeable. He was very transparent and helped me to weigh my options as the dealership had an inventory of 2019 CPO. I ended up with a great price and was given a...

David Tangen is a very good service advisor. He was completely transparent through the process and extremely thorough in helping me initiate a claim with the NY Port Authority, who completely annihilated my car during transport due to their negligent tow and lack of proper tools. I was stuck on the...

I was very pleased with the service. I always am. My service provider was John Amando (I believe). He was very good and handled the matter professionally and expeditiously.

Customer service is always above expectations. Everyone was friendly,knowledgeable and courteous

This was my first purchase from Benzel Busch and certainly not my last. Steven David made it easy and hassle free. They are honest, reasonable and fair. Scott Raymond was a joy to work with as well.

The service appointment was fast. My service advisor sat down and explained my service report and answered all the questions I had. He was very professional

This was my second purchase of a vehicle at Benzel-Busch. I am very pleased with the service at the dealership. Kathy was a very excellent customer service agent.

Exceptional service. Marko explained everything clearly. I bought my car for campaign service but he said that was not applicable to my car. However, he found out I needed another extended warranty service and got it done.

Satisfied with service and provided loaner , car returned washed and cleaned inside.

Always Top of the Line Service, total professional team that cares about the customer and the car, always kept me informed of the status of my vehicle..!!!

Always excellent professional and quick. Sossio Sole is outstanding at what he does. One of the main reasons I buy cares at Benzel Busch is the excellent service.

My visits to the dealer are always perfect and reliable as always and the work that was performed are explained point by point by Frank Armando

I have leased two Mercedes Benz from Benzel-Busch. Overall, I think they are a great dealership. From their sales people, to their general manager, to their service. My only gripe is that they are not the lowest cost Mercedes Dealer based on my research. But they get high marks for integrity. By...

Service here is always great.... they treat you like your meant to be treated in an ideal world !!!!

Benzel Bush always try their best to fix your car,most of the time they really do that.I am happy with their service,is always much better option then NY

On our way to dinner on a Saturday we hit a huge pothole that could not be seen in the dark. The impact took out two tires and was significant enough to worry about wheel and suspension damage. Mercedes roadside assistance responded and towed the car to Benzel-Busch, our preferred dealer. Marko...

Once again the service team exceeded all expectations!! From the horrible moment I realized I had a flat, to the moment I picked up my baby and headed home John Powell and the service department made it simple and easy. As simple as a flat tire may seem, it is and can be very stressful, the Benzel...

Was able to match and exceed offer from another Dealership. Exceptional service department job on certified preowned inspection of lease buyout and efficient financial transaction.

Matthew Paparazzo assisted me with kindness and great knowledge of his products. Excellent experience overall and would recommend this dealership for anyone considering the purchase of a new Mercedes.

I recently made my first Mercedes Benz purchase. Mike Ippolito was the sales rep from Benzel-Busch and it was a real pleasure working with him. Mike epitomizes professionalism and truly made us feel comfortable. He was insightful, honest and patient. I look forward to working with Mike in the future.

5 Stars to Ben Walsh and his team of people! No pressure and everyone was a pleasure.. I will recommend Benzel-Busch to friends and family.. Thank you

Pete Poliandro and his team were professional, helpful, and fair. If you're ready and serious about buying a Mercedez, this team will be most helpful

Sales staff were exceptional Process was supportive and efficient

Rating my salesperson Frank Lauro 5 stars for his exceptional knowledge of the business. He surely knows his cars and has an excellent people skills . I like it when a salesperson is not a salesperson but someone who spends time with a client to get the best deal.

I recently purchased a new E-class MB from the Benzel Busch dealership in Englewood with the impressive guidance of their sales rep, Peter Poliandro. Peter made the entire process seamless, and he patiently reviewed all of the car's features with me in an understandable, user-friendly way. I never...

Giovanni is the greatest salesman. He was so kind to customers. I will recommend to my friends. I am really pleased the new car with Giovanni.

Mr Torell in service...excellent help. Plus free new loaner car. Car was ready same day....airbag recall. No complaints. Thank you. See you again

Always amazing service!! Everyone is always courteous and helpful. They keep you informed about the repairs and when everything would be done. I will always get my car serviced with you guys.

Benzel Busch he's the only Mercedes-Benz dealership I will use. Service and sales are always excellent.

Ive used Benzel-Busch since 2008, Orlando is the best!

Our sales person was Steven David . He made the whole transaction very easy and comfortable. The finance department was very helpful and all went smooth. Even when they noticed a namr change had to be done on the paperwork , they took it and got it done in a very timely manner and had us on our way....

After a lot of online investigation to select an SUV. Frank help us out without the average push to sell anything. Gave us all the different options possible for this specific model, made suggestions for insurance, even though the selection of the insurance was a bit difficult because this new model...

Service light issue short notice vacation trip, I was under the gun to leave for a long trip (2000 miles.) Nice loaner and my car was washed and in good order on return.

Friendly customer service coupled with excellent and time-efficient car repair technicians. I was on my way back to our home in MD after spending the Christmas holiday in New England with family when I unfortunately hit a huge pothole on the NJ Turnpike which resulted in a flat tire and bent rim...

My salesman Joe Simsek made my 1st time buy a fun, painless and informative experience! Definitely will recommend the dealership. Fausto, my tech guy was a wiz with his knowledge.

BB motor car is best. they are very professional in their approach and their service is excellent and quick. They not only have amazing cars but also great deals. I am 100% satisfied with my deal. thank you so much BB motors.

Tim Torrel makes the experience of getting my car serviced quick and easy. Tim is polite, knows his stuff and is very easy to reach when needed. I always go to Benzel Busch because of Tim.

Great! The team is very friendly and willing to help and make a deal. I would definitely recommend checking them out if youre on the fence. Will be coming back for future cara

My experienced at Benzel-Busch was fantastic - everything was done in a professional manner and my new G-class was delivered on time as Jay Lee promised and all the functionality was fully explained.

Frank Armando was great, fast, efficient.attentive and very accommodating. He is truly an asset to Benzel Busch Company.

Everyone in the service department is very courteous and professional. It is very nice dealing with a service department when everyone is so very pleasant

The people at Benzel-Busch. Put special effort in to locating a car for me. The dealership which I have leased 2/3 from just dismissed me.

This is my 3rd purchase from Benzel B. Yusef has always gone out of his way to assure I understand what it is to be a valued customer. Thank you again for a memorable experience...

Always the best service EVER. When I came in for my service they were extremely busy and still took care of me immediately and as if I was the only customer there. Love this place!

Great customer service and very responsive throughout the process. purchasing gold experience was seamless. Team was able to meet all my needs. Would highly recommend Benzel-Busch!

We have been buying cars from BBMCC since 1968 and we won't look anywhere else. The dealership's personnel are simply wonderful, as are the technicians who work on our cars. First-rate and wonderful experiences.

Prompt service and Chris Isman very helpful. Did not have to wait. Very friendly staff inside and outside. I always recommend Benz in Englewood to all my friends

Excellent service.. Gives the feeling that we are the family of Mercedes Benz, and gives the feeling of quality, comfort and trust..Thank you ..Happy new year..

Michael was extremely helpful and made the entire process a pleasure for myself and my assistant. He always kept us informed on the cars build progress and expected delivery date.

Picked up my car with loaner,complete service and my car returned.Have used Benzel Busch for30 years.All my Benz bought at this dealer even when I moved to Manhattan.

This was my fourth purchase from Benzel Busch. They are great to work with. The service department is excellent as well. I will be back again.

easy to deal with, super responsive, just an overall very pleasant experience - from start to finish (and follow up) - all around great experience at Mercedes

I had not expected to buy a car this day, but the customer service and the deal was great. I was treated wonderfully and had a great experience.

This dealership is the best. From the courteous staff, to the cleanliness of the place nothing beats it. They all make you feel very comfortable here.

Michael Ehrlich was excellent, from beginning to end! He was able to identify what I wanted and get me just that, cant ask for anything more. Thank you Michael. Overall great staff. Smooth experience. And I love my GLC 300 :)

My service advisor was Scott Bateman. He was superb! He was very professional and courteous to my needs and any questions I may have had. Scott went above and beyond to be sure all my needs were met. I was extremely pleased with my whole service experience!

Great overall car buying experience. Thanks much to Doug and the staff.

Quick in, quick out. Rental car was ready upon arrival. Car was inspected quickly & I was led to rep. Papers signed. Out of there. Received email & call 2 hrs. later that service was complete. Picked up car that had been thoroughly cleaned & vacuumed. Service rep. T.T. provided service with a...

As always, top-notch service delivered. Chris was great with follow-up and communication. I would recommend Benzel Busch to anyone. Great Job Thanks to everyone

Its good experience its my 3rd car from benzel Busch and the sale person John c. Meyer he did help me and manger in Accouant Deparment pat I think thats his name Im very happy and satisfied

I have been dealing with Benzel Busch for many, many years and have always had a great experience, but more recently I feel as though they have really stepped it up. Lou Gallo is great! He is professional, responsive, and a pleasure to work with. I appreciate that he has never been pushy or...

Dealers are friendly and took care of every details.

Louis Gallo is an exceptional salesman he got me the car I wanted hassle-free. I would recommend visiting him if youre in the area and in the market for a new car.

Excellent like the sales person and the service provided. I like how quick they get my Car ready an explanation of the car. Kathy good job!!

I have been with Benzl Busch over 25 years and never Had a bad experience. I only get my cars from this dealer for my Wife , daughter , sons and myself . Sales , service and advise are always about doing the best for us even buying a different brand. I have bought A Rolls Royce , Bentley and...

I went for my B1 service and was accomodated even without appointment. The service was done before the projected time and the one who took care of me (I just missed his name sorry)was very professional . I also love the cookies. Thank you

It was an excellent experience. Jim was the best. Knowledgeable, honest and friendly. The process was easy.

From start to finish it was an over all great experience. Everyone was very nice and helpful... they worked hard to get me the deal that was best for me

We have been loyal leasing customers of Benzel Busch for 10 plus years,due to the superior care and service of our sales associate, Lino Cascardi.

Unscheduled appointment to install a purchased accessory. They took my car right in on a Saturday and completed the install very quickly and had me on my way. The waiting area had the football game on and the coffee was great.

Living in New York City, the location wasn't ideal, but the care and service provided by Giovanni Barbaro made everything worthwhile. I can't think of working with any other dealer. Pat in financing and Jan who taught me the ins and outs of the vehicle were also superb.

I purchased over 4 vehicles from this dealership there were some issues with both the new and used cars I purchased but we were able to work out solutions maturely

I purchased over 4 vehicles from this dealership over time and intend to purchase another one in 2020 excellent salesmanship and service great follow-up and personal assist

Benzel Busch is truly exceptional. Service advisor David Tangen is wonderful, professional and made sure we were well taken care of (when we brought in our brand new vehicle for a flat tire.) Same goes to Mr. Joe Herman and Orlando Dranguet who are amazing and are always there for us.

Giovanni, Pat and Jan were marvelous. They enhances the customer experience to new levels. I look forward to working with them again and again in the future.

We love Michael Hill and Kathy Zagula who we have dealt with in the past. Very efficient, and no issues what so ever. Very happy.

Excellently service. They went beyond our expectations to explain the car and its features. On a busy holiday week they were patient and responsive. Stacy Fowler was especially helpful.

It was a hassle free environment and my salesman was patient and excellent Michael Erliech. The individual who explained the vehicle as well as the finance dept was excellent. The first manager was a little tough but after a little back and forth it worked out at the end

This is my second purchase from Benzel BUSCH. My experience from beginning to end was exceptional with Talia Colananni. She addressed all my concerns during the process and found a Fresh 2019 C300 AMG sport model for me. Talia is simply the Best:ok_hand_tone2: Thank You

Mike was very knowledgeable about the vehicle and Jose made us feel like we were getting l a great deal. Customer service was very pleasant.

Great and knowledgeable service performed in timely fashion

Benzel takes great care of their clientele. If you are looking for the best car buying experience around go to Benzel-Busch and ask for Talia. Thanks.

Giovanni from the start was a true essence to this whole sales process. He made is so seamless i forgot I was leasing a car from him! 10 stars all around! The best!

my favorite Mercedes dealer in the tri-state area. Friendly professional staff, fair pricing, beautiful dealer. They are quick, with consistent updates, and truly set the bar high compared to other dealers.

A+++ service and professionalism. Michael Ehrlich made the experience a pleasure. Buying a car can be fun again with this guy. Highly recommended. 5 stars.

I have bought my first MB from Benzel Bush in 2009, since then I have been grateful for the excellent customer care I have received. I LOVE it! I am a physician who works with a very tight schedule NUMEROUS times I have been saved in crisis situation and car services still got done in timely...

I was very pleased with the level of service. I worked with Steven specifically, but the entire team was friendly and helpful. I understand the vehicle I wanted was difficult to obtain, and Steven exceeded my expectations by finding a new delivery of a vehicle that was perfect for my needs.

Life is changing so vehicle expense priorities are becoming more difficult. BENZEL BUSCH Staff is trying to be as accommodating to keep me as your customer as possible My second vehicle with you is ready to be exchanged. Michael Hill has been amazing and KATHY sales rep have been terrific.

Prompt greeting when you arrive. Professional service reps. Efficient handling of paperwork. Nice loaner car. All in all a good experience. I recommend this dealership.

Hi, The purchasing experience at Benzel-Busch was outstanding. Kathy and Michael Hill offered a very good service and ensured that all my queries are answered quickly to our satisfaction. There was no wait and they were very efficient and kept all the necessary papers ready for us. Very Satisfied...

I did not have an appointment. I went in as a walk in due to a leak in my tire. Mercedes took me in right away and serviced my car .

Chris Iceman is simply wonderful! Everything was quick and great. Clean and helpful. I would highly recommend Benzel-Busch Motor car service. Thank you very much!

I bought a top-of-the-line SL550 with 15K miles and CPO warranty. Upon delivery to my home in Texas, brakes were squeaking like crazy. I notified Benzel-Bush immediately and then contacted MB CPO. The warranty doesn't cover brake squeal and both they and my local MB service department recommended I...

We were shopping for a specific car we had seen online. Process was quick and easy. Matt, our rep, was knowledgeable, professional and friendly. He also made himself available on his day off. We even got the car delivered to our home! Exceptional service overall!

Quick easy effortless experience in the service department, service advisor very nice. Kept in contact with me through out the whole time. Very good

Matt was extremely attentive and answered all my questions through the process. This was my first experience with Mercedez and Matt has made it so easy. He was very patient with my many questions and made sure I was well informed of the purchase prior to purchasing it. I will definitely be back and...

I purchased two vehicles within the same week and Douglas was extremely courteous and professional throughout the entire process. I would definitely do business with him again.

My experience from begging to end was exceptional both Eli Kalajian and Chris Huling offered top notch service and exceptional communication. It was a pleasure interacting with them.

Great purchase as always at that dealer, quick honest, on time, brought second new car from this dealer, and will be buying another one soon.

am a repeat buyer, love the service and people fast, efficient, yet know art of the deal excellent, brilliant, folks highly recommend them will buy again

Steve David is fantastic. He is a great credit to the company. He is knowledgeable, kind, patient, honest and reliable. He is now our go-to for all our car buying needs.

Lou is always available! He goes above and beyond to get the information needed. He truly is a professional, and makes you feel comfortable through the whole transaction. He is the reason I keep going back to Benzel Busch.

Everyone involved in the purchase was exceptional I was shown and drove different models before I made my decision post purchase instruction on the car was thorough

I've worked with Chris Eisman for years. He's extremely professional in every sense of the word. I would highly recommend to anyone who is servicing their Mercedes.

John Meyer was great, as was Stacey, and the man who explained all the technology of my new car. Everything was explained very well. Thank you.

This is probably my worst car dealer . My husband and me went to lease a car . By some manager we had been introduced to some sales guy, with a name Peter . With his remarks and talk, he made it sound like we have no money and he is not not sure if we can afford it. He kept talking on monthly...

This is the third time we are buying a car from the dealership. John our sales person is professional, accommodating . He always follows through and makes for a great overall experience.

Scheduled the service visit for 8am via the App-received confirmation number, however when I got service center-appt was not listed on your end.

Wouldnt go anywhere else. Ive bought 3 cars this year from them. !!!! The best there is. Wouldnt go anywhere else, ever! Thank you!!!!

This was my first time purchasing a Mercedes my experience was over the Top thanks to Doug Ryan and Jason Burgoyne Thank you so much for a amazing experience Elizabeth Nardi

I am always treated professionally and courteously. My car is always taken care of to my satisfaction and I leave feeling very good about the service

As I have been accustomed to receiving great service from each member of the service team; it is no surprise that they continue to achieve, once again, top ratings in this survey. Frank Armando is a pleasure to deal with and keeps me informed with the progress of the vehicle's service; a true...

Was in and out on time, and the loaner car was already prepared to be picked up. I made it to work on time in the morning and before 9am.

The service was worry free and fast. easy in and easy out.

Awesome service. They went above and beyond by mounting by plates in the way I requested. Thank you for an amazing first service experience at Benzel

I don't put very many miles on my cars, however when I have them serviced, Chris Iseman is the best! Been working with Chris in service since the 90's

2018 GLC 63 SUV Kept having wiper issue (this is a known issue, it's all over the place if you Google it). Got serviced for 3 times for the same thing. Benzel was willing to help and I appreciate that but I just find it very weird that MB cannot make basic of the basic work normal?? They said...

Regular service visit. From the time I arrived the staff was amazing. Very considerate, accommodating and extremely nice group of people. I can only assume the mechanics who worked on the car were just as efficient and good.

The experience of buying my car was because of my salesman, Louis Gallo. He made it so easy with no drawn out process.

This is my second lease through Lou Gallo. He is a very nice and professional member of the MB sales force. He was always available, worked with me on our timeline and really did his best to get me the car I wanted in a timely fashion. I have recommended him to others. He will be the first person I...

Benzel-Busch Motor Car Replied: Hello prd123, we appreciate your kind words and review!

I am a very demanding customer and my service provided by Dave Tangen was exceptional. My car had a unexpected issue rendering the car undrivable but Dave got back in touch with me within a very short time and worked me in. I was provided a loaner car immediately and was able to get back to work...

Benzel-Busch Motor Car Replied: Hello CLS550, we appreciate your kind words and review!

As soon as I drove in someone greeted me and took me inside to see an adviser. Everyone was nice an friendly.

Doug answered all my questions, made my selection process a breeze! Very knowledgeable and made me feel comfortable. He was patient and didnt pressure me as most salespeople do at other dealerships. Would definitely do business again,and highly recommend benzel bausch.

Benzel-Busch Motor Car Replied: Hello Princess1223, we appreciate your kind words and review!

I should have just come here first. The service at this dealership is far superior to other dealerships I went to while looking for a car. Lamont Sauders was great to work with.

Benzel-Busch Motor Car Replied: Hello Anthony, we are so glad to hear that you had a great experience! We will pass on your kind words to Lamont.

Went there with a bubble in my tire, I gave them my car on Friday morning and Chris said he was going to call me Friday night, never got a call and I had to reach out to him to hear an answer. He then said to me that the tire warranty that I purchased when I got the car wasnt compatible with their...

Benzel-Busch Motor Car Replied: Hi Brian, We apologize the warranty company didn't fully cover the repairs. Since we do not have a relationship with this warranty company they will not honor $0.00 cost. In order to try to satisfy you, we waived the charge. We also did not have the tire in stock on Friday and had we ordered it, would have taken longer for the repairs to be completed. We sent one of our driver's to physically get the tire to get you back on the road as soon as possible. We apologize your visit did not go as planned, and wish you better luck elsewhere. Kind Regards,

Sandro was great!!! He met all my needs and was truly a great help in purchasing my new car. He even we above and beyond to make sure I secured a extended warranty. I couldn't have done it without him.

Benzel-Busch Motor Car Replied: Hello Nai1218, we appreciate your kind words and review!

Everything here was phenomenal. I dealt with Lamont Sauders who was great to work with. Just a great, pleasant experience from the moment I walked in to the moment I left. Awesome.

Willy Aramayo Replied: Hello Anthony D, we are so glad to hear that you had an outstading experience! We appreciate your review and we hope to see you again in the future!

Recent purchase of Mercedes glc300 at this dealership with Doug - very pleasurable and successful service, amongst my experience of a very patchy industry of used car sales people

Our Service Advisor, Scott Bateman, was very knowledgeable and professional. He took time to understand what our concerns were and explained what their course of action would be to remediate our issue. He provided timely status updates which was very helpful.

This is our 4th Mercedes-Benz 2019 CLS 8000 miles shock service done well, Chris was knowledgeable. Happy to drive without noisy from the back. Thank you.

Updated Review from a month ago: So I get a call a week after writing the review below & the service advisor promises to reimburse me for the additional expense that was incurred. Only condition is I remove my review. Even though nothing was going to reimburse me for my aggravation, I agreed &...

Great service as always. Everything was perfect as usual. Thank you. The valet service, Carcierge Valet, was also a very big help. Theyre an Excellent company.

Michael made my car buying experience seamless and very easy! He was very attentive and accommodated all my needs and requests. It is safe to say I will be a returning customer and referring all my friends and family to this dealership.

Willy Aramayo Replied: Hello Jonathan Babia, we appreciate your kind words and review!

John Powell is always excellent in scheduling and making sure everything is perfect. Our visits to the service department are always excellent. The waiting area is always impecably clean and all the staff members are always gracious and accomodating

Sandro and Mathew were extremely professional and courteous. I never felt pressured and was comfortable exchanging ideas. I would recommend them to my friends and family and will keep coming back to you guys- this was my second vehicle with you guys and am very happy so far. Chirag

I just left this dealership and can't tell you how helpful all the folks in the service area were. Especially Chris Huling. Keep doing what your doing and I will be back to lease/buy/service with Benzel-Busch going forward. Thank you again!

I live in CT and have been doing business with Benzel for quite a few years now. I am always impressed by their professionalism, courtesy and willingness to put the customer first. They always make things easy, getting to the bottom line quickly on the deal and getting me in & out without hassle....

Very pleased with the Service. Happy to view my car as it was being worked on. Service advisor, Harold was very knowledgeable & answered all my questions. He was transparent about the cost upfront & there were no surprises at the end with the bill. Will service my other car here as well. Thank you.

I arrived an hour earlier than my service appointment time but was still welcomed. My service representative was efficient and courteous and I completed the necessary paperwork for a loaner car. Mr Torrill suggested I include a tire rotation for $185 which I agreed to only to call and cancel when I...

Whether it's the sales team, the service dept. staff, or the auto technicians, all are superior in their interactions with customers. I've been buying cars from this dealership since 1966, and will continue to do so in the future.

Chris Iseman was very informative. The work was done promptly and neatly. The car was very clean when I got it back and the loaner car was very nice.

Benzel-Busch is the third MB dealer I have used and they will be the only dealer I will use in the future. Giovanni and the entire team, including Joe and Stacy were excellent to work with. I couldn't be happier with my experience at Benzel and will recommend them without reservation. I also got...

the service its always exceptional, if decide to lease a new Mercedes will continue to use this dealer for service.

Exceptional purchase experience as well as the service provided on my vehicle by the Service Dept.

Willy Aramayo Replied: Hello Thomas Milanak, we appreciate your kind words and review!

Sales person Doug was exceptional - very pleasing experience with him - friendly and accessible without being pushy

Willy Aramayo Replied: Hello Tim. Milton, we appreciate your kind words and review!

Bough a pre-owned there. The environment is very nice, and service is great too. Got myself a very good deal on the car also.

I was in the market for a used E Class with low mileage. Benzel-Busch had an excellent selection and the purchasing process was very professional and customer service friendly. Mike, the sales representative, was extremely knowledgeable about the product line and we negotiated a very fair deal. ...

Frank Armando was very kind and professional. The little concern was not just let slip, but they did their best to fix it.

Willy Aramayo Replied: Hello Yoonsoo Kim, we appreciate your kind words and review!

An exceptional experience. Every step of the way--- the services were seamless. Talia is perhaps the best salesperson I have had during my 35 years buying Mercedes products; I won't go anyone else but Benzel-Busch in Englewood NJ.

Great it was a pleasant experience courteous fast very professional.the waiting room very comfortable with brewages so I am very happy of my visit.

Service appointment was easy to get. Arrival at the dealership was well organized. Our advisor, Tim Torell, was courteous and knowledgeable and kept us informed about the progress of the service through emails and texts. A loaner car was provided. Our car was repaired in a timely fashion and was...

1 call to my salesman and my service, loaner, and insurance ( cracked rim) were taken car of. Thank you Giovani and Chris! Great job, much appreciated.

Thanks Benzel-Busch service for repairing my vehicle ahead of schedule. The service experience is always above and beyond what I have ever experienced with other dealers.

Chris Huyling took care of my car and he was thoroughly professional. He worked with my schedule and was flexible. I will bring my Car for service to them anytine.

Frank Armando and the entire crew who served me were professionals and knowledgeable in their work

It is because of the professionalism and courtesy that was shown to me by Chris Iseman that I remain a continued customer of Mercedes Benz

I'm a return customer to this Mercedes dealer.I received an offer via email that was an actual offer, not just a teaser. Worked out for me. Excellent service. Courteous staff. I not own a 2019.

it was great,k Digiovani had all the documents ready and Joanna was exceptional in introducing me to all the new features, and it was done in less time that I had expected.

Extremely efficient and attentive to the customer. From the check-in throughout the servicing the staff was keeping the customer updated on the progress and estimate of the completion time.

The scheduling and entire process was easy and quick. I was brought a loaner as requested and kept up dated throughout the process. Everyone is very friendly and helpful.

They did a great job servicing my car, first time going to this dealer, referred by a service technician that works at this dealership. Ask for Tim Torell, he's the best, hooked me up with a brand new 2020 GLE Loaner as well as a discount on my service on my 2018 E Class. Will def be going back with...

They did a great job servicing my car, first time going to this dealer, referred by a service technician that works at this dealership. Ask for Tim Torell, he's the best, hooked me up with a brand new 2020 GLE Loaner as well as a discount on my service on my 2018 E Class. Will def be going back with...

The best experience I ever had at a car dealership! Giovanni is very professional as a salesperson and as a car expert. He gave us the best service that we ever have. He and Jason are very honest, they didn't promise me anything that they can't provide. I strongly recommend doing business with them.

I loved dealing with Benzel Busch. They were extremely professional and helpful. My salesman Frank and finance were great. I would recommend this dealership to anyone wanting to purchase a Mercedes.

John Meyer was everything you would want in a car salesman. He was patient, informed, professional and caring. I didn't know what to expect but I was pleasantly surprised by my experience with the Benzel Busch dealership. John spent the better part of a day with me saw the process through from...

While driving my daughter to school got signal that had a flat tire. I called the dealership and they said come right in. The service associate was amazing.

I always ask for Andrew Gomez when I go for service at Benzel Busch, he always goes the extra mile!

Drop off, getting loaner car, and pick up all very efficient and smooth. Work on malfunctioning traffic reporting in GPS navigation solved the problem. Very professionally run service department.

Scott Bateman was efficient and kept me up to date on service appreciated loaner provided Car was delivered clean and in superb condition despite the rain

Michael was exceptionally knowledgeable and accommodating. He not only matched our budgetary needs, he also insured the car matched our expectations. The delivery process was meticulously performed, making sure all aspects of the car were explained. Everyone from upper management, sales, and...

sir Yusuf is the best! i love my new GLA250 2019 denim blue!

Customer service is always excellent. Very courteous and professional and fast! I am always kept up to date on the status of my cars service and wait time. Also the lounge area is amazing! Coffee, bagels, yogurt, sandwiches!!

From Start to finish I received everything I needed and wanted. The price was negotiated in a mater of hours. Jason was so easy to deal with. The trade I was giving in was a price that was fair. Matt was on top of all the paperwork and delivery. Scott in financing was very helpful and I even...

I just leased my 9th Mercedes since 1999. There is a reason why we come back. The quality of the cars along with the service of the cars cannot be topped. The staff knows how to treat customers. You walk into the showroom and right from the start you know it's different. I feel like family ...

Willy Aramayo Replied: Hello Fred and Patti, we appreciate your kind words and review!

Doug Ryan and Scott Raymond were great and made the process quick and convenient. Stacey, Scott's colleague in finance walked over to check on me and said hi. So did Michael Erlich. The guys who prepped the car for delivery made it look like it had just come off the showroom floor, I will be...

This was my first experience with Benzel Busch and I was very very impressed. My salesman Frank was professional and went out of his way to make sure my purchase went fast and smooth. Everyone I dealt with the day of my purchase went perfect. I cannot say enough about the employees at Benzel Busch.

The entire purchasing process was painless. Doug Ryan was the salesman I dealt with. He was professional, courteous, knowledgeable and never in a second pressured me to purchase anything. Great dealership; great salesman. Highly recommend it!

Willy Aramayo Replied: Hello Alberto, we are so glad to hear you had an fantastic purchase experience at Benzel-Busch. We appreciate your kind words and we hope to see you again in the future!

This is one classy dealership with no pressure, no hassle, no stress. Doug Ryan, whom I dealt with during my entire purchasing process, was totally professional, courteous, friendly and knowledgeable. No bait and switch nonsense. Everything was disclosed upfront. Doug is simply the best salesman I...

Benzel-Busch Motor Car Replied: Hello Alberto C, we appreciate your very kind words and review! We hope to see you again in the future!

Very professional. Everything was handled just right by my service tech, Marko. They all make it much easier to have your car serviced.

Willy Aramayo Replied: Hello Jeffrey T. Delinko, we appreciate your kind words and review!

This was by far the easiest car purchase Ive ever made. Joe was amazing from start to finish. I will send all my friends and family to this dealership. 5 star service!!

Benzel-Busch Motor Car Replied: Hello Ann Cannon, we appreciate your kind words and review!

Benzel bush is a professional dealership. The whole process was simple. Who ever I dealt with from the salesmen Mike and Steve. The manager Jason. They all made it easy. No pressure. The car was ready when promised. They answered all my questions. Feel free to call or stop by anytime if we can help...

Benzel-Busch Motor Car Replied: Hello Rrg451@aol.com, we appreciate your kind words and review!

All the personnel at B-B are courteous, knowledgeable, and have the customer in mind. The Service Dept. is top-notch, as are the service advisers.

Benzel-Busch Motor Car Replied: Hello Mac B., we appreciate your kind words and review!

Once again my experience with BB exceeded my expectations. I took advantage of the valet service and loaner car option for my inspection. Chris Iseman contacted me and went over what service would be performed. After the work was completed, my car was returned serviced and cleaned. Sincere...

Benzel-Busch Motor Car Replied: Hello Herbert L, we appreciate your kind words and review!

Tim Torell was great to work with. Explained everything in detail, broke down the estimate ahead of time and then followed up explaining all the charges based on what was covered and what wasn't, Also having a brand new loaner was convenient too. I would definitely go back for service and will book...

Benzel-Busch Motor Car Replied: Hello SJS, we appreciate your kind words and review!

The whole buying process was truly exceptional . I would recommend Jay Lee to anyone.

Willy Aramayo Replied: Hello Joan, we appreciate your review and we hope to see you again in the future!

Excellent reception, service, time of care and quality of inspection and care. It was impressive that as I pulled up they immediately registered the car and said I could have it within an hour or so. Help yourself to coffee during the interim.

Benzel-Busch Motor Car Replied: Hello James, we appreciate your kind words and review!

Quick drop off, Chris Iseman was great to work with on the service and the loaner car. I received a text message when it was ready, and was able (if needed) to return the loaner car a day later. I was also able to have the car (18 months old) undergo a (long standing) complimentary detailing.

Benzel-Busch Motor Car Replied: Hello danf, we appreciate your kind words and review!

I was in the market for a used luxury vehicle and was treated amazingly by Steven and the other staff at Benzel Busch in Englewood. Not only was Steven kind, he was also very funny and made me feel good about my purchase. Even though I ended up going with an Audi A4 they had in inventory, and not...

excellent customer service via Niko. doesn't get any better than this. very happy with the entire experience from start to finish. I definitely recommend. Bravo!

I have been leasing my car through your dealership, and your sales associate Lino has been great!

Willy Aramayo Replied: Hello Mauro Annese, we appreciate your kind words and review!

Dave Tangen is an excellent representative of the brand and always provides exceptional service

Willy Aramayo Replied: Hello Andre Passero, we appreciate your kind words and review!

Entire service staff is truly outstanding. Outstanding experience.

Willy Aramayo Replied: Hello Howard Sheikowitz, we appreciate your kind words and we hope to see you again in the future!

Joseph is exceptional employee - you should make sure to keep him fully engaged. This was my 5th purchase from the dealership - one of the big reasons is exceptional service by Joseph.

Benzel-Busch Motor Car Replied: Hello RS, we appreciate your kind words and review!

I was introduced to Lou Gallo by a former customer. Lou walked with me through the whole process and was responsive, honest and extremely enlightening and helpful.

Benzel-Busch Motor Car Replied: Hello Lock, we appreciate your review and we hope to see you again in the future!

I have been bringing my car for service for years! I refuse to go anywhere. They are always courteous and they always go above and beyond!!!! LOVE the service team! Chris I is truly exceptional.

Benzel-Busch Motor Car Replied: Hello Reecie01, we appreciate your kind words and review!

In and out with a loaner as they promised. Service by Frank was perfect and exactly as he said it would be.

Willy Aramayo Replied: Hello fred, we appreciate your kind words and review!

Lino was the dealership is great I been going there for over 30 years and recommended many friends

Willy Aramayo Replied: Hello MARIA AIELLO, we appreciate your kind words and review!

Gio is always a pleasure to work with. He makes the process easy and pleasant.

Willy Aramayo Replied: Hello Leo, we are so glad to hear that you had a great experience at Benzel-Busch! We will pass on your kind words to Gio.

I have no words to describe Jim for his dedication, patience & helpfulness when striking this deal! I am convinced that no other car is better then MB! I am hooked on to this marvelous car! I hope I continue to drive this car as long as I am able. Thanks.

Benzel-Busch Motor Car Replied: Hello Asha, we appreciate your kind words and review!

Great fast service and always accommodated with a loaner car.

Willy Aramayo Replied: Hello Denice Coles, we appreciate your kind words and review!

Giovanni, was my previous salesperson and was aware of what type of car I was looking for. He was In regular contact with me when my lease was coming up and we spoke about options. Based on our conversations. he was able to provide me with a good deal on a car matching my previously stated...

Benzel-Busch Motor Car Replied: Hello Ralph T. , we appreciate your kind words and review!

This is my 3rd car purchase from the same sale rep Frank Lauro who gives exceptional customer services before & after my purchase. Thank you Frank

Benzel-Busch Motor Car Replied: Hello Garth, we appreciate your kind words and review!

Waited over 2 hours for them to change a tire. The best or nothing? Nothing would have been better. No information was given to us and there was no reason for it to take this long. Very disappointed.

Willy A. Replied: Hi Paige M.I do apologize for the amount of time it took to repair/replace the tire. I would like to look into the situation however do not have any information. Would you please call me directly at 201-567-1400 x11214. You can also email me at Kind Regards,Willy AramayoClient Relations Manager

Gio and the staff at Benzel-Busch were committed ensuring that I found a vehicle that I was happy with. Overall, I am very happy with the vehicle and the purchasing experience.

Benzel-Busch Motor Car Replied: Hello R.Ross, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!

Pat went out of his way to make sure that I was happy with my new car. He explained enough about the features to make me comfortable & especially because he returned a few days later to put my license plates on my car after switching my vanity plate registration to the new car. Be very good to...

Benzel-Busch Motor Car Replied: Hello, we appreciate your kind words and review!

good timely service well handled by Chris my service rep

Willy Aramayo Replied: Hello robert lombardo, we appreciate your kind words and review!

I didnt expect a lot but Orlando was very patient, friendly and tried to give the best deal as I requested. Definitely Ill recommend him to my friends who need new cars.Tnx, Orlando!

Benzel-Busch Motor Car Replied: Hello Hyoeun Kim, we appreciate your kind words and review!

Marko delivered exceptional Service. I very much liked the valet service as it is very convenient especially with working saves a ton of time. Marko was always keeping me up on what was occurring. The payment process on live was seamless. Thank you to the service team!

Willy Aramayo Replied: Hello carolyn guglielmo, we appreciate your kind words and review!

This by far is the best dealership I've ever been to from California to Texas to Florida to NYC I've never experienced a dealership honest upfront and caters to your needs. A very comfortable buying experience. Sandro D. Martinez I thank you and the entire team. This is what customer service and...

Everyone I worked with at Benzel-Busch was professional knowledgeable honest and friendly. They were all extremely helpful with everything from sales and service to the explanation of the features to my financial inquires.

Benzel-Busch Motor Car Replied: Hello Gerardiello33, we appreciate your kind words and review!

Chris Hulings did a great job. He went out of his way to make sure I was satisfied and made sure of it by following up more than once with me. I really appreciate his efforts. Thanks again for a job well done. Sincerely, Tom Liccardo

Benzel-Busch Motor Car Replied: Hello TommyL, we appreciate your review and we will pass on your kind words to Chris!

Benzel-Busch is the best car dealership we have ever experienced in more than 50 years of buying, trading and having our cars serviced. With Benzel-Busch it is not just the quality of cars they promote and sell, it is the quality of the entire organization from the "so-called least" to the owners. ...

Willy Aramayo Replied: Hello Wes Ragsdale, we appreciate your very kind words and review! We can't wait to see you again in the future!

Benzel Busch is superior when it comes to customer service, quality and price. Truly a remarkable buying experience! Ben Walsh and Jason are the best.

Willy Aramayo Replied: Hello Daren McNally, we appreciate your kind words and review!

I could not have leased this GLA250 without the incredible expertise of Mr. Jay Lee. His knowledge and kindness made me feel at home and gained my trust on him. I trusted him 100000% at every step of the process. Thanks so much !! You are the best.

Benzel-Busch Motor Car Replied: Hello Ayoon1004, we appreciate your kind words and review!

Frank went above and beyond and made my experience flawless at Benzel - Busch. He thoroughly explained all the options to my husband and me. The best car buying experience I ever had! I am enjoying my GLC 300. A huge thank you to the entire team who helped. I will definitely recommend this...

Benzel-Busch Motor Car Replied: Hello Lulu, we appreciate your kind words and review!

Benzel Busch always provides excellent service in a timely manner. The service providers are profession and follow up with progress reports.

Willy Aramayo Replied: Hello Karena, we appreciate your kind words and review!

Service completed successfully and on time. John Powell was very helpful. Everyone I encountered was friendly and helpful. I appreciate the use of the loaner car which was spotless.

Benzel-Busch Motor Car Replied: Hello mbg75, we appreciate your kind words and review!

I have been dealing with Benzel Busch since 2001. Most of the Time with David Tengen who is an invaluable resource for your organization. Always extremely, immensely helpful, never flusterred, will never rush your clients and do his best. After buying four cars from you , i had to, unfortunately,...

I just leased a vehicle from Benzel-Busch and had a terrific experience! I worked with Michael Hill and Kathy Zagula and could not be happier with their professionalism and great service. I spoke with Michael shortly after a deal fell through at another Mercedes dealership and together we built my...

This is my second vehicle from Benzel And will continue to buy from them.

Willy Aramayo Replied: Hello Thomas Milanak, we appreciate your kind words and review!

Lino Cascardi is the best. Extremely accommodating and made car buying experience easy and enjoyable. Mercedes is a luxury brand and Lino certainly made us feel special and offered up a first class experience.

Benzel-Busch Motor Car Replied: Hello joestucazz, we appreciate your kind words and review!

Lino was outstanding to work with as I usually avoid car dealerships; would recommend him to anyone. He made the experience very pleasurable and even delivered the car to my home.

Benzel-Busch Motor Car Replied: Hello DJD 1966, we appreciate your kind words and review!

My experience with Chris was exceptional. He handled all my questions about my service and made my day. When I was not happy with a SUV loaner Chris got me a sedan.

Willy Aramayo Replied: Hello Gail, we appreciate your kind words and review!

Excellent and superb service. joseph Herman, the manager , and Giovanni Barbaro, the sales associate, will make sure of your full satisfaction experience at benzel Bouch.

Benzel-Busch Motor Car Replied: Hello Sofia 101, we appreciate your very kind words and review!

Great dealer nice salesman great deal excellent service clean smooth transaction very nice detail explanation how to used new car , very happy and good recommended ,

Benzel-Busch Motor Car Replied: Hello Mariusz, we appreciate your kind words and review!

I had just purchased my car from Benzel Bush in Englewood on 7/31 I had felt a little vibration when driving. I contact my service advisor Mr Chris Iseman and he got me in immediately with a loaner car. The minor issue was repaired in a prompt and timely manner. Thank you for all that you did. ...

Willy Aramayo Replied: Hello Edith Mikell, we appreciate your kind review and we hope to see you again in the future!

Marco was amazing! He was very responsive and made the whole process so easy!

Willy Aramayo Replied: Hello Debbie, we appreciate your kind words and review!

Everything was okay. They answer all questions. Explain about the car how is technology. What is different than my older mercedes. Sales person was very helpful and respectful..

Benzel-Busch Motor Car Replied: Hello Tekinhalis, we appreciate your kind words and review!

Peter helped me find exactly what I was looking for expeditiously, very pleasant experience! No nonsense, and was straight forward and got the deal done.

Benzel-Busch Motor Car Replied: Hello Mrsosoo, we appreciate your kind words and review!

Lou and staff are always polite, knowledgeable and accommodating. Its always a pleasure working with them. My wife and I love our new car!

Benzel-Busch Motor Car Replied: Hello PCnasti, we appreciate your kind words and review!

Great experience. Worked with Mike E and he was exceptional. Patient and worked with me during the whole process.

Willy Aramayo Replied: Hello Scott G., we appreciate your kind words and review!

Handled any issues comfortably. Addressed all of my service needs and any questions with easy explanation. Frank Armando was the great service man. Ill return to him to get the car service

Benzel-Busch Motor Car Replied: Hello JR, we are so glad to hear that you received excellent service at Benzel-Busch. We appreciate your kind words and we can't wait to see you again in the future!

My car was totaled and Niel in your collision dept was fantastic. He was always able to help us in this very difficult time .He was always pleasant and very knowable.

Brenny Replied: Neil, is the only honest person in your dealership

Excellent service, better price, good condition, you cant even tell is from CPO.

Willy Aramayo Replied: Hello, we appreciate your kind words and review!

Just leased my fifth car from Lou Gallo. Awesome guy and great salesman. Easy going and personable. I recommend him highly.

Willy Aramayo Replied: Hello Eli Lugo, we appreciate your kind words and review!

This is my 3rd car and all of them were from Benzel Busch! I always have the best experience with them. This time I would commend Matthew, Victor and Scott for all the great help they extended and making it happen. I got the car I wanted!, its an awesome car but the whole buying process was...

Willy Aramayo Replied: Hello Maria Ruth Badajos, we appreciate your kind words and review!

I had the pleasure of working with John Meyer as the lead salesperson. In an effort for me not to wait long John requested Talia to assist me in my selection of vehicle. John was extremely patience with me in this process. After several emails and phone conversations I finally made my decision. ...

Benzel-Busch Motor Car Replied: Hello kmungo, we are so glad to hear that you had an excellent experience at Benzel-Busch! We appreciate your kind words and we hope to see you again in the future!

We were recommended to Benzel and James Scott to buy a car. We are loyal Benz people. James did a great job at providing us with the right car at the right price. He listened and understood what was important to us. There was no car sales selling pressure tactics. My wife and I would highly...

Benzel-Busch Motor Car Replied: Hello Stevie D, we appreciate your review and we will pass on your kind words to James!

First time buyer at this location, but a prior Mercedes owner bought elsewhere. These guys were the best yet.

Willy Aramayo Replied: Hello Peter Hutchings, we appreciate your kind words and review!

My service advisor, David Tangent, was wonderful, but repair after repair was expensive break down after break down dangerous making change of car a sad necessity. I loved my G Class miss do the feeling of safety I felt driving it its unique beauty. The experience I had trying to purchase...

I'm immensely happy to have bought my car in a fabulous dealer because I't's seller Michael Ippolito and It's staff are excellent, I recommend to all my friends and anyone who wants to buy your car, do not think about it anymore and go and buy it, at the dealer Benzel-Busch Motor Car, will be happy...

Benzel-Busch Motor Car Replied: Hello Fortwo7777, we appreciate your kind words and review!

Eli was excellent n sales from start to finish. Benzel Busch is only lace I would buy a car because of Eli and Sossio.

Willy Aramayo Replied: Hello Mark Kirschenbaum, we appreciate your kind words and review!

We brought our 2016 smart ForTwo for service after great disappointment with our old dealer. Was greeted promptly and courteously by our service writer. He explained all that would be done and the cost up front. Car was ready on time and cleaner than I'd ever seen it.

Benzel-Busch Motor Car Replied: Hello jeff42, we appreciate your kind words and review!

One of the best overall service experiences I've had. Would definitely recommend to a friend or client and would consider next purchase from Benzel. Service rep was great! Steve La Mont

Willy Aramayo Replied: Hello Steve La Mont, we appreciate your kind review and we hope to see you again in the future!

Benzel Busch Mercedes in Englewood has a very professional dealership. Matthew Beyer was very knowledgeable and helpful throughout the entire process from the sale through the delivery.

Benzel-Busch Motor Car Replied: Hello Lakeshow, we appreciate your kind words and review!

Great people to work with. Creative and knowledgeable. Made the buying experience transparent.

Willy Aramayo Replied: Hello JC, we appreciate your kind words and review!

Tim Torell is the man. Everyone at this dealership is first class in regards to excellent and professional service. Will come back the next time I need service.

Benzel-Busch Motor Car Replied: Hello fuzzybear42, we appreciate your kind words and review!

Overall experience was great. Eli has been assisting me at Benzl Busch for the past 10 years.

Willy Aramayo Replied: Hello Christopher Romano, we are so glad to hear that your experience at Benzel-Busch was great! We appreciate your kind review and we can't wait to see you again in the future!

Ben Walsh was amazing. I work in the city so he made sure that everything was completed for me electronically so that I did not need to make multiple visits etc. Everything went so smooth and seamless.

Benzel-Busch Motor Car Replied: Hello Rose, we appreciate your kind words and review!

Peter Poliandro is the utmost professional -- top notch in all respects

Willy Aramayo Replied: Hello Michael Argenziano, we appreciate your kind words and review!

Wanted to work out the price a little more but then the car itself is a Rare kind, so I just went with it. Overall, they were reasonable and willing to work with me. Thank you!

Benzel-Busch Motor Car Replied: Hello tam2crew, we appreciate your kind review and we hope to see you again in the future!

Scott Bateman was exceptionally helpful, he listened to me, test drove my car, and worked closely with technicians to diagnose and fix the problems in my car. He also explained in details what and why was don. It was great service.

Willy Aramayo Replied: Hello Manana, we appreciate your kind words and review!

Collision Center Representative Tyler Stephanik gave us 5 Star Service from start to finish!

Willy Aramayo Replied: Hello Linda L Baker, we appreciate your kind words and review!

Exceptional customer service. They were extremely efficient and friendly in completing my service. They made things easy and convenient and I felt they were very honest in their work.

Benzel-Busch Motor Car Replied: Hello Englewood, we appreciate your kind words and review!

Very pleased with the service dept. efficient drop off of my car; attentive to the items I wanted them to look at - and they fixed them all; readily provided a loaner car.

Benzel-Busch Motor Car Replied: Hello MDL, we appreciate your kind words and review!

This is the second car weve purchased from Benzel Bush and Doug Ryan a salesman at Benzel Bush. We first met Doug when purchasing our 2014 Mercedes GLK. We came back 3 weeks ago and purchased a 2018 GLE. Doug Takes the time to make his customers feel great and listens to what the customer...

Willy Aramayo Replied: Hello Maria D, we appreciate your kind words and review!

We dealt with Ben Walsh, who was a pleasure to interact with. This was our first experience buying a Mercedes and he guided through the whole process in a very seamlessly manner. I would absolutely recommend Bill and Benzel Busch to anyone.

Benzel-Busch Motor Car Replied: Hello yamilka, we are so glad to hear that you had an superior buying experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!

Stopped in for an emergency repair (damaged low profile tire from one of NJs many deep potholes) Without an appointment service was quick and up to your usual high standards. Thanks!

Willy Aramayo Replied: Hello Frank Leanza, we appreciate your kind words and review!

Service department is very efficient. Easy in and out procedure with loaner car.

Willy Aramayo Replied: Hello Edward Kania, we appreciate your kind words and review!

Great customer service and fast turnaround. Thankful for loaner car and free car wash each and every time we come in. Recommend dealer to other people.

Benzel-Busch Motor Car Replied: Hello Carfun, we appreciate your kind words and review!

Starting from roadside assistance for a flat tire until i was out of there i have no complaints at all.The only problem was when Chris came to me and said the car was ready we both waited curbside for 25 mins which was annoying.

Went to this dealer for an airbag recall on my wife's R350, very nice looking dealership and everyone seemed quite professional. Besides the airbag they also did a multi point-safety inspection and washed the car. Out the door I was initially pleased and the next day I started a conversation with a...

Have been dealing with Benzel Busch for many years and it always goes seamlessly. Salvino the manager is by far the best in customer service. Hes always personable and willing to help work on whatever situation youre looking for ,and John Meyer at sales always makes time and stays in touch to give...

Benzel-Busch Motor Car Replied: Hello Mitch L, we appreciate your kind words and review!

As usual the service at Benzel Busch was exceptional by all the staff !!

Willy Aramayo Replied: Hello Sue Oliver, we appreciate your kind words and review!

When you go to buy a Mercedes you tend to expect truly great service throughout the process. Well, Benzel Busch not only met those expectations but far exceeded them. From the moment you walk in, everyone is smiling and ready to attend to your matters. A great overall dealership with no pressure.

Willy Aramayo Replied: Hello Harry S, we appreciate your kind words and review!

I always appreciate the efficiency and comfortable atmosphere. Thats why Ive been a customer for so long. Not only for the service but John Meyer is the best Salesman. He has been there for us from the beginning and I hope we continue.

Benzel-Busch Motor Car Replied: Hello Ttgordon, we appreciate your kind words and review!

I had a truly exceptional experience when I brought my auto in for a repair. The dealer took the car in on short notice and satisfactory resolved my issues timely. The dealer drop off and pick up service was extremely quick. The service advisor Scott Bateman went out of his way.

Willy Aramayo Replied: Hello Patrick Dentato, we appreciate your kind words and review!

Service was efficient and prompt. Very easy. Always courteous.

Willy Aramayo Replied: Hello Charles Barron, we appreciate your kind words and review!

Was accomodating with signage of papers and delivery of car. Doug Ryan was consistently available during purchase and during final negotiations and settlement of payment and delivery

Benzel-Busch Motor Car Replied: Hello Without, we appreciate your kind words and review!

Out salesperson is the best. He worked tirelessly to give us the best deal possible for a number of vehicles, then delivered it to our house in person. He is a big reason we stay with BBMC.

Worst place to buy a car .first you cant park anywhere ..no valet for Sales Customers . Showroom (inconvenienced) when first saw the car parked on the roof (black car) it was loaded with bird droppings the whole a black car and it could damage the cars clear coat Pete my salesman says what are...

I had the pleasure of working with James Scott on leasing vehicles. He was very professional and knowledgeable. He went out of his way to make sure my requirements are met. On the finance side, Scott Raymond was very helpful and accommodating. Thank you!

Willy Aramayo Replied: Hello Daniel, we appreciate your kind words and review!

Everybody in the shop was very nice. I am satisfied with the car I leased from them.

Willy Aramayo Replied: Hello Ki Park, we appreciate your kind words and review!

Sale went smooth, I have no complains about any part of transaction. Unfortunately car is back at the dealership for CEL diagnosis and misc repairs that were overlooked during the certification process. Also noticed car have many paint imperfections that I was simply not able to inspect before the...

i live in manhattan and previously got my cars from manhattan Mercedes. on a lark, i called this dealership. they were fast and efficient. i did not have to look any further. Michael and Kathy were great.

Benzel-Busch Motor Car Replied: Hello barry80!, we appreciate your kind words and review!

Efficient quick and helpful. No hassles. Terrific dealership, friendly and pleasant Had a flat tire and dropped the car off overnight for service in the am

Benzel-Busch Motor Car Replied: Hello Mercedes owner, we appreciate your kind words and review!

very good they take care everting I request.!! excellent attention for the service advisor very Professional and excellent attention, very high recommend.. thank you Frank for your curtesy..

Benzel-Busch Motor Car Replied: Hello CarlosD, we appreciate your kind review!

I had an great experience at Benzel Busch. Jay Lee has been the best salesman I ever met since I bought my first car in 1986.

Benzel-Busch Motor Car Replied: Hello TW, we appreciate your kind words and review!

I had an amazing experience at Benzel Busch. Giovanni Barbaro and Chris Hurling couldn't have been more accommodating to me. Yours is the only Mercedes dealership I would consider going to in the future. Thanks again for making things so easy for me. Sincerely, Nikki Asseo

Benzel-Busch Motor Car Replied: Hello Nikki, we appreciate your kind words and review!

I've never written a review here before, but I feel compelled to point out how far above and beyond James and the team at Benzel-Busch went for me. As current MB owners, and having purchased from MB of Manhattan, we have a good frame of reference with respect to attentiveness, competitiveness of...

Benzel-Busch Motor Car Replied: Hello bpfinkel, we appreicate your very kind words and review!

Expert service along with no wait. Extremely satisfied with my senior advisor Marko Jovanovic.

Willy Aramayo Replied: Hello Mr. Robert Anderson, we appreciate your kind words and review!

Looking at cell phone before arriving to desk. Did not feel very welcomed to the service dept. Just retrieved my name and info from computer and said I can wait in lounge that's it.

Good service ... communication via txt messaging was simple

Willy Aramayo Replied: Hello TP, we appreciate your review!

As soon as we arrived, some one came to help us and directed us to have some coffee or snack while we waited for the flat to be fixed and a service rep. came shortly to tell us how long it would take.It took exactly as long as he said and we were- my wife and I- very satisfied as usual.

Willy Aramayo Replied: Hello Eddy, we appreciate your kind words and review!

Frank Armando provided exceptional customer service with assisting me with getting my car repaired and providing me with a clean rental vehicle. If I ever have any issues in the future, I'm confident that he will provide the same exceptional service.

Willy Aramayo Replied: Hello Danielle Chappell, we appreciate your kind words and review!

Always superb. friendly, courteous best in the area.

Willy Aramayo Replied: Hello Scott Bateman, we appreciate your kind words and review!

I've bought 19 cars in my life. Ford, Chevy, Chrysler, Buick, Olds, Honda, Subaru, BMW, Mercedes, Maserati and Ferrari. Lots of dealer experiences. Benzel-Busch is by far the best.

Benzel-Busch Motor Car Replied: Hello snowman, we appreciate your very kind review and we hope to see you again in the future!

Exceptional dealership starting with Service. Chris eisman. He made sure I was taken care of and kept me updated on the care of my car. Pat capusso handled the sale of my car and made sure we were happy with the selection of the car

Benzel-Busch Motor Car Replied: Hello Cigarman#1, we appreciate your kind words and review!

Excellent, just as a Mercedes dealership should be.

Willy Aramayo Replied: Hello Joseph L Cuomo, we appreciate your kind words and review!

I enjoy my salesperson, Peter, who always treats me with the respect of someone who is on their 6th or 7th Mercedes lease.. I chose to go back to Benzel Busch NJ even though I moved to NYC specifically due to Peter's assistance and the care he delivers to customers!

Benzel-Busch Motor Car Replied: Hello Darryl, we appreciate your review and we will pass on your kind words to Peter.

Frank Armando the reason i go to Benzel Busch for service. ON TOP OF HIS GAME

Willy Aramayo Replied: Hello joseph guerrini, we appreciate your review and we will pass on your kind words to Frank.

very good dealership and very happy with salesman Jay Lee

Willy Aramayo Replied: Hello TOMAY KALABALIK, we appreciate your kind words and review!

I brought my car in for regular scheduled service. dropping it off was easy and efficient. Very friendly and helpful staff. Comfortable and attractive facilities. Same for my service advisor - excellent. They took good care of my car, provided a good loaner and got my car back to me quickly. ...

Willy Aramayo Replied: Hello NYC Resident, we appreciate your kind words and review!

Steven David was an excellent sales person. Very knowledgeable and professional. I would definitely recommend him to other people. One of the best experiences i have at a dealership.

My experience was excellent. Jay Lee, Salvino Architto & a gentleman who explained my car features (forgot name) was very professional, caring & knowledgeable. Questions were answered patiently & clearly. I will definitely recommend to family and friends.

All attendees are very professionals the mechanics superb! Their waiting room is excellent because I can work while I wait. Coffee and tea is appreciated.

I was very satisfied with the treatment I received from Benzel Busch. David Tangen, Service Advisor was most helpful and provided fast and efficient service. I was very pleased that I chose Benzel Busch and look forward to becoming a regular customer. Will be sure to recommend to friends and...

We have been a customer of Benzel Busch since 2006 when we brought our 2004 Mercedes CLK 320 to them for regular service. We always received great service and our service representative Frank Armando took great care of us through the years. We recently decided to buy a new to us Mercedes 2018 C...

Willy Aramayo Replied: Hello Hope P, we appreciate your kind words and review!

Ive used this dealership for over 3 years and have never had a problem that wasnt resolved promptly. Both the sales and service departments are truly professional

Its been awhile since I have owned a Mercedes and the only reason had nothing to with Orlando or Benzel- Busch, both treated me like queen for a day. Everyone was very patient and made sure I understood some of the new technology in the car. Orlando is the greatest and I am glad to be back and he...

Its always a pleasure to do business with Benzel Busch!

Willy Aramayo Replied: Hello Barry, we appreciate your kind words and review!

Excellent experience at Benzel-Busch, Englewood! Great service from Doug, the man who sold me the car. Exactly what I was looking for, for a fair price! I will definitely recommend this dealership to my friends and family!

Willy Aramayo Replied: Hello Alyssa M, we appreciate your kind words and review!

Both Gio and Joe were fantastic in helping us lease a new car for my wife. They both were professional, courteous and didn't push us into anything that we didn't want, while still explaining all of our options. We would highly recommend them to our friends who are looking for cars and we will be...

Andrew was informative and professional. Thank you.

Willy Aramayo Replied: Hello Henry Chung, we appreciate your kind words and review!

outstanding best best best best best bestest outstanding best best best best best bestest outstanding best best best best best bestest outstanding best best best best best bestest

Can't give them zero starts otherwise I'd do! I took my 2016 GLE in for a leak on May 28th, they didn't find it but tried to sell me a brakes job, I said will think about it so they gave me the vehicle back, WITH NO OIL CAP under the hood, drove home straight to the garage. Took it out Saturday June...

Handled any issues comfortably. Seen quickly by service Advisor David Tangen. Addressed all of our service needs and any questions with easy explanations. Overall a good experience.

I purchased my MBENZ at your dealers ship.........and it has always been perfectly serviced. I feel safe driving....and will always service my car at our dealership, in Englewood NJ

Great costumers service Im very happy with the service. Im happy with the work done in my car. Ill recommend this dealer to my friends

Giovanni is very professional, clearly understand needs, budget and works tirelessly to find the right vehicle, overall process was very smooth. Not first time buying at this dealership, the overall experience made me a loyal customer.

the service at this dealerships exceptionally good good you can really tell a difference especially coming from another car dealer the staff is amazing! I have no complains about the service

Joe Simsek is an exceptional sales person that has always provided me with an accurate assessment of what car will suit my family best. This is my 6th Mercedes purchased thru him and he has never let me down. Additionally, I believe that Benzel Bush is a premier car dealer that knows exactly how...

Willy Aramayo Replied: Hello Cesar Vargas, we appreciate your kind words and review!

Very happy with the management of my vehicle repair and maintenance. Neil and Chris made sure the quality of the work was not compromised in providing a fast vehicle return to me.

Everything is fine but I think the prices are very high. Front and rear brakes $2200? Oil change $300?

My experience at Benzel Busch was very positive. Working with Talia Colananni was a very pleasurable experience, as she was direct and thoroughly explained all options available to me in getting out of a lease with some mileage overage, showing me all the different avenues we could take to get me...

I am extremely satisfied with the details of the purchase. Will come back again. Will recommend this dealership to others. Very close to New York City.

I have been a customer for a few years and I have never been disappointed! My sales rep, Frank Lauro, is the best and all of the service personnel and accounting personnel have been very helpful. I trust everyone at this dealership.

Service department handles to you is if youre the only one who matters they have a great welcoming staff as soon as you pull in Petichia car they have a great reception area with coffee and bagels but then you have a person who actually handles you I dont want him one scenario you get in can you get...

I got the Mercedes Benz c300. Before my purchase I told Mr. Martinez who is great by the way. I told him what I was looking for and he made sure I got what I needed. They gave me a tutorial of the car and the features. They even set up my Mercedes Me on my phone. Overall it was a great experience...

Benzel Busch has top notch service and sales. Sossio Sole and Chris Iseman are always a pleasure to work with. Dealer is always inviting and accomidating.

I have a 2006 E 350 with 106,000 miles. The book value is so low that it isn't worth trading it in for a newer model as long as it stays in good shape. I brought it in for service and although it cost a little over $900.00 the car is like new. Hopefully I can keep it and enjoy driving it for a few...

Benzel-Busch Motor Car Replied: Hello bobgreene43, we appreciate your kind words and review!

My Benzel-Busch experience was more than I could have asked for. Talia Colananni helped me navigate through a difficult lease termination into a new lease, explaining the process every step of the way and maintaining a professional demeanor. Her straight-up, honest approach to my vehicle...

Willy Aramayo Replied: Hello Matthew Conlon, we are so glad to hear that you had a wonderful experience at Benzel-Busch. We appreciate your kind words and we can't wait to see you again in the future!

No issues, no hassle, treated with respect (very important these days). Would recommend this dealership. Had an initial problem with car that was rectified immediately. They came to my home, picked up the car and then returned it. - seamless. I did not have to "get involved", the dealer was on top...

Benzel-Busch Motor Car Replied: Hello Bill f, we appreciate your kind words and review!

We were a walk-in after hitting a pothole on NJT- our service advisor was superb- we have two M MB, a 2018 E400 Cab and 2015 GL 550. We live in CT. If we lived closer our next car would be from Benzel Busch. So much better than current dealer.

Willy Aramayo Replied: Hello Mist, we appreciate your kind words and review!

The staff is amazing and the work they do is unbelievable! All I have to say is that we are so happy with our Mercedes couldnt be dealing with a better place than your location.

Benzel-Busch Motor Car Replied: Hello Dennis&Mika, we appreciate your kind review and we hope to see you again in the future!

I have been buying and leasing Mercedes from Benzel-Busch Motor Car Corp. since 1986. I love the cars and the salesman (James Scott) is wonderful to work with. I will never go anywhere else.

Willy Aramayo Replied: Hello Judy Elfenbein, we appreciate your kind words and review!

Very good seals man great and fast service plus price is right all this plus good coffee and they clean the car and wash it too really the place is excellent l know this dealer for long time

Benzel-Busch Motor Car Replied: Hello willybadie, we appreciate your kind words and review!

James Scott, was an amazing and helpful sales man. He helped my mom and I get the vehicles we wanted at a great price. Ive never experienced better service then the one James provided. I recommend him to anyone looking for a new vehicle!

Benzel-Busch Motor Car Replied: Hello jennifer.d.sierra, we appreciate your kind words and review!

I Purchased a C300 4Matic with sports package. Great service from start to finish. Friendly staff. Reasonable prices. Would highly recommend to friends and family

Benzel-Busch Motor Car Replied: Hello Benzc300, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!

Doug was very professional and very approachable. He very knowledgeable about the vehicle and the finance and insurance options. This vehicle is for our daughter and he took time to explain all of the vehicle options with her. Overall, I will recommend Benzel Busch and; specifically, Doug...

Willy Aramayo Replied: Hello James, we appreciate your kind words and review!

BB staff has always been helpful. Mr. Kim was friendly and great to work with. I had my car in for annual maintenance and it couldn't have been easier.

Benzel-Busch Motor Car Replied: Hello jahnkerk, we appreciate your kind words and review!

I had yet another fantastic experience with this dealership. The staff was both accommodating so well as professional and well informed regarding their brand. I highly recommend this dealership for those who are interested in the Mercedes brand.

Benzel-Busch Motor Car Replied: Hello Tommy's, we appreciate your kind review and we hope to see you again in the future!

our salesman was exceptional.If I had a question he had the answer didn't have to go to his manager like most dealerships.JOE SIMSEK IS A PERSON TO TRUST.

Benzel-Busch Motor Car Replied: Hello RMorielbi1, we appreciate your kind words and review!

I was so happy when I got my car back. It was shinny and clean look like new car in and out. All ways I loved benzel bush service.

Benzel-Busch Motor Car Replied: Hello Molla1225, we appreciate your kind words and review!

I brought my car for service B. Dave was helping me in very friendly manner, he provided an excellent service, he helped me to set up a Bluetooth. I asked for the car to be ready by 3pm. I came at 2:55pm I did not have to wait even 2 min.

Benzel-Busch Motor Car Replied: Hello Rita, we appreciate your kind words and review!

Im new to Mercedes Benz and so far Im very impressed. The guys were awesome; Im looking forward to enjoying my ride for the summer! Thank you!

Benzel-Busch Motor Car Replied: Hello Fe, we appreciate your kind words and review!

Ive been with Mercedes for few years Peter i always worked with and he makes me feel like am family I appreciate his business and hes the reason am actually staying with this dealer

Benzel-Busch Motor Car Replied: Hello Weam, we appreciate your kind words and review!

Great service from Benzel Busch as usual! Strongly recommend Benzel Busch for buying a car and or service!

Willy Aramayo Replied: Hello lee lasher, we appreciate your kind words and review!

As soon as I pulled in the garage after having a headlight replaced at Benzel Busch, I noticed a small crack on the bottom. First thing the next morning, I contacted the dealership to let them know. Several weeks have passed and they're unwilling to replace the defective part. My service advisor,...

Great customer service, detail orientated. Repair was done as scheduled. Very effective reminder systems, and as well as progress report. They completed the work on time as promised. thank you.

Benzel-Busch Motor Car Replied: Hello Naz, we appreicate your kind review and we hope to see you again in the future!

I appreciated them taking time out to find out the root cause to my car issues. I thought it was one thing but it was something else and they were able to resolve that issue.

Benzel-Busch Motor Car Replied: Hello JaeMoody , we appreicate your kind words and review!

As soon as I pulled in the garage after having a headlight replaced at Benzel Busch, I noticed a small crack on the bottom. First thing the next morning, I contacted the dealership to let them know. Several weeks have passed and they're unwilling to replace the defective part. My service...

I have been buying vehicles at Benzel Busch ("BB") for the past ten years. I have to admit that BB has been outstanding with us. They are true to their word and are fair. My close friends who shop at BB as well had similar experiences. My overall experiences at BB has been outstanding;...

Willy Aramayo Replied: Hello Nelson Tejada, we appreciate your very kind words and review!

I always look for Min Kim at the service department. Mr. Kim works hard and treats his customers as best he can.

Willy Aramayo Replied: Hello Dana, we appreciate your kind words and review!

This was the very 1st time I had my vehicle detailed and I couldnt have been more happy. I wasnt aware that when youre having your vehicle detailed you must leave it for most of the day. My rep Chris made this so easy and I had a loaner within minutes of my encounter. I have numerous experiences...

Willy Aramayo Replied: Hello Charlee Hilbert, we appreciate your kind words and review!

Your representative, Scott, put the "service" in "Customer Service!"

Willy Aramayo Replied: Hello Roderick D. Michael, we appreciate your kind words and review!

I brought my car in for service. It was a pleasure dealing with everyone. Easy drop off, efficient process, great communication. I would definitely recommend!

Benzel-Busch Motor Car Replied: Hello E., we appreciate your kind words and review!

Frank Armando, my service rep did an excellent job in offering the services available with my routine prepaid maintenance, availed the services needed immediately and made sure the vehicle is utmost safe to drive. Friendly, courteous and knowledgeable. Didn't have to wait long when dropped my car...

Willy Aramayo Replied: Hello Akbar, we appreciate your kind words and review!

Love your team! Great service! Your sales, service and finance departments have been above the top! Thank you! Highly recommend to anyone interested in great service!

Benzel-Busch Motor Car Replied: Hello Carolyn, we appreciate your kind words and review!

Benzel Bush gives you the exceptional service that one would expect to get anytime a service is needed. The dealership is always clean and all the employees are consistent in how they treat us when we visit. If you want to feel special and respected Benzel Bush delivers! John Powell is...

Benzel-Busch Motor Car Replied: Hello LJB, we appreciate your kind words and review!

I don't think that I would have leased my vehicle on the same day that I took my test drive if it weren't for the expertise, and helpfulness of Lino Cascardi and Joseph Herman. They made my experience at Benzel-Busch easy, comfortable, informative and without any pressure. I will absolutely...

Benzel-Busch Motor Car Replied: Hello Dani, we appreciate your very kind review and we hope to see you again in the future!

Rep was on time in taking the car and very professional although he did not introduce himself like mention his name to me but friendly

Benzel-Busch Motor Car Replied: Hello jojo, we appreciate your kind words and review!

My sales advisor, David Tangent was patient and understanding to my concerns. He was professional but friendly and very knowledgeable and made my experience a pleasant one.

Benzel-Busch Motor Car Replied: Hello taragon1, we appreciate your kind words and review!

Rep was prompt in taking the car. Paperwork was clear and efficient. Service was timely and car delivered (appreciate that). The only thing that can be improved, streamline the loaner process, make sure the loaner key is available. They couldn't find it, and needed to re-sign all paperwork again,...

Benzel-Busch Motor Car Replied: Hello Charlotte, we appreciate your kind words and review!

Benzel Busch is exceptional. Service, professionalism, friendliness and informative. They help you in any way they can. Whether it be fixing a problem or getting you the best deal they can. They support you one hundred percent of the time.

Benzel-Busch Motor Car Replied: Hello dipcat1, we appreciate your kind words and review!

From beginning to end..my my needs and concerns were met.

Willy Aramayo Replied: Hello Ricardo Gonzalez, we appreciate your kind words and review!

This has been the fourth car that I purchased thru Ben. He is phenomenal and courteous. The original price tag on the car was a little bit higher but end up all right.

Benzel-Busch Motor Car Replied: Hello pepe, we appreicate your kind words and review!

Had a great sales experience with Doug Ryan. Customer service was excellent. He was easy going, pleasant, well informed and patient. He made buying a car stress free. I look forward to seeing him in a few years for an upgrade.

Benzel-Busch Motor Car Replied: Hello D Hamilton, we are so glad to hear that you had a great sales experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!

My service advisor David Tangent was very professional and knowledgable, He also answered all my questions in detail and was patient and courteous. He walked me through everything

My service advisor David Tangent was very professional and knowledgable, He also answered all my questions in detail and was patient and courteous. He walked me through everything and was very professional and friendly and very thorough

Benzel-Busch Motor Car Replied: Hello taragon1, we appreciate your kind words and review!

Orlando was fabulous throughout the process of releasing my new car. He was very responsive to all of my questions and concerns. Highly recommend him to all interested

Benzel-Busch Motor Car Replied: Hello Halespine, we appreciate your kind words and review!

Scott and Doug are 1st class professionals Great to work with Would come back any time All in all a great experience Love the car

Benzel-Busch Motor Car Replied: Hello Mb, we appreciate your kind words and review!

Dealing with Peter Poliandro was like dealing with an old friend. It was effortless. He was able to show me the exact car I wanted for what I felt was a good price. idid not feel pressured and actually enjoyed working with Peter.

Benzel-Busch Motor Car Replied: Hello Gh, we appreciate your kind words and review!

I purchased my third car from Benzel-Busch and continue to be surprised by the level of considerate service! Thanks to Steven, I had a smooth, pleasant, fast purchasing experience and I have yet another car that I love!

Benzel-Busch Motor Car Replied: Hello anna2038585, we appreciate your kind words and review!

On Thursday April 18th I was rear-ended in Ft Lee while stopped to make a left turn- my 2015 SmartFor Two was deemed a toal loss as a result of this accident. When I approached the Benzel Busch Smart sales department to determine my next course of action, I was immediately and happily greeted by Mr....

Willy Aramayo Replied: Peter Baratta, Jr, we appreciate your kind words and review!

I truly appreciate the diligence and guidance offered by the team at the dealership. My sales contact, Steve, was great! It started with great email communication and ended in the perfect selection to meet my needs.

Benzel-Busch Motor Car Replied: Hello C2muchfun, we appreciate your kind words and review!

Service department was excellent! My advisor Scott was informative and helpful. He did not have me waiting at all both when I dropped off or picked up my car.

Benzel-Busch Motor Car Replied: Hello sma122, we appreciate your kind words and review!

Everything was absolutely great and the sales person was very helpful and kind person I did not mind the time that I have spend with the paperwork. Thanks

Benzel-Busch Motor Car Replied: Hello Beren, we appreciate your review and we hope to see you again in the future!

Always a pleasure bringing my car in for service. Loaner car was great. Communication with my service advisor was smooth and easy. The effort they put in is much appreciated.

Benzel-Busch Motor Car Replied: Hello Dt1234, we appreciate your kind words and review!

Best dealership in the tri-state area. If your buying or leasing a car, please see GIOVANNI!!!! Best sales rep I have ever dealt with.

Benzel-Busch welcomes you like family and cares for your car in the most professional and efficient manner. The staff are courteous and transparent, clear explanations are provided about the work being done. The garage is viewable form the very comfortable waiting area, and you can watch a tech do...

Willy Aramayo Replied: Hello Jesse L., we appreciate your kind words and review!

My experience with those whom we deal is a pleasure. I have leased so many vehicles from Benzel Busch. John Meyer knows our needs, and is friendly and patient. The atmosphere and friendly staff are conducive to a great experience.

Benzel-Busch Motor Car Replied: Hello Carl, we appreciate your kind review and we can't wait to see you again in the future!

The staff at Benzel-Busch is always on their game!! Chis Iseman greeted me with smile and was extremely helpful and very courteous. I would highly recommend going there!

Willy Aramayo Replied: Hello Karen Samberg, we appreciate your kind words and review!

Ive been working with Lino for over 15 years now. He makes what can be a stressful process pleasurable. I also have developed a good relationship with Joe Herman over the years, and he runs a great group and operation. I would and do highly recommend Lino, Joe, and the Benzel-Busch family to all...

Benzel-Busch Motor Car Replied: Hello JPVenn, we appreciate your kind words and review!

Always a pleasure to come to Benzel Busch. Superb customer service- friendly and timely. Giovanni and Frank are awesome and wonderful to deal with. All people are lovely.

Benzel-Busch Motor Car Replied: Hello Sed824, we appreciate your kind words and review!

Thank you for making my service appointment painless. Outstanding customer service. It's a pleasure to work with you, thanks for always being so accommodating.

Benzel-Busch Motor Car Replied: Hello Itgirl67, we appreciate your kind words and review!

This dealer sold me a bad car. I should have put it on a lift to check whats under the car. too late now. But not for other customers put the car on a lift before you pay for it

I have worked with BB and their excellent service team for 25 years. Where they absolutely shine, in my opinion, is when an emergency comes up. We got a nail in one of our tires. To make matters worse it is the car we transport our grandchildren in. I brought the car in, without an appointment, and...

Benzel-Busch Motor Car Replied: Hello stevebog, we appreciate your very kind words and review!

Great people courteous and professional as soon as you walk through the door.. Outstanding personnel that are friendly and very willing to help you. Great coffee bar and host chocolate.

Benzel-Busch Motor Car Replied: Hello Cire3of5, we appreciate your kind review and we hope to see you again in the future!

Awesome Customer Service. No pressure sales. Steven David is a very knowledgeable and attentive salesperson. The dealership was very professional and accommodating to my schedule. Thanks!

Excellent service adviser Chris and quality of service work is also exceptional. Very happy with the dealership during the sales and as well service point of view !

Our salesman James Scott. Was extremely helpful, professional , and went out of his way to make sure we we happy and satisfied. James even brought the car to my wifes work for her to see it, and he worked out a very fair price for us.

You can't go wrong when you purchase a Mercedes Benz with Benzel Busch Motor Cars. As soon as you walk through the door you are greeted by exceptional people - from the receptionist to the last person you see, whether in sales or service. Speaking of service..... truly OUTSTANDING! Everyone cares...

Brought car for service, waited in comfortable sitting area while service was done. Employee Andrew kept me updated on service. Was done in about 2 hours. Good experience, as always.

Willy Aramayo Replied: Hello Kathleen Menaker, we appreciate your kind words and review!

You can't go to Benzel Busch corp without makimg a deal.The sales man are very professional and the service is outstanding and they're very friendly

Excellent facility with exceptional people, This was my 7th MB and each product gets better than the previous. Sales and sales management make the experience unlike any dealership I have ever worked with.

Willy Aramayo Replied: Hello MJ Masters, we appreciate your kind words and we hope to see you again in the future!

Had an appointment at 8am and was taken immediately. Was told that they would provide regular follow up which happened every time there was an update and when I informed them I would be coming to pick up my car, they took me immediately.

I called the day before and was surprised that I could bring my Mercedes in the next day. I was also told my wait could be up to two hours. When I arrived, it took minutes for a polite and respectful service advisor to discuss, what services my car needed. After an hour, the same service provider...

Kathy Zagula, the sales executive was unobtrusive while making sensible recommendations. I particularly appreciated her explaining security deposit for the lease that made exonomoc sense. Everything was clear and there was no pressure for any particular sales pitch. You have a professional and a...

Michael has been very polite and courteous, always prompt and professional with taking care of my needs. He always goes above and beyond and is a pleasure to deal with.

Warning light lit up on my dash. It indicated a problem with my run flat tire. It seems that there was a problem with not one but two tires. Fortunately I had tire insurance and they were replaced no questions asked. No appointment? No problem! Excellent as usual. Thanks much!

Willy Aramayo Replied: Hello JOan Berk, we appreciate your kind words and review!

Always great service from Frank Armando and the rest of the staff

Willy Aramayo Replied: Hello Antonio, we appreciate your kind words and review!

Had an incredible experience with the folks at Benzel-Busch, they did a great job helping me find, customize and receive my new Benz. All around a great experience every step of the way, and extra thanks for Yusuf (Joseph) Simsek who went the extra distance w/keeping me updated every step as the...

I got my G 63 AMG from Benzel-Busch, this people are amazing. Eli was so professional and so interested in helping me make the right decision. He made sure i got all the info i needed and made sure to keep me updated with every detail. I would deff recommed this place to get a car, the place is kept...

Willy Aramayo Replied: Hello Ramon, we appreciate your kind words and review!

I was very disappointed to find that my former sales person Nancy had retired. but Frank Lauro made my expereince just as pleasant. He was patient, helpful and helped me get the car that I wanted within my budget. He managed the entire process very professionally and kept me a satified customer,

We have bought several cars from Kathy Zagula, her kindness, attention to detail, and desire to meet our every expectation is second to NONE!! We would not go to any other dealership!!

Benzel-Busch Motor Car Replied: Hello denadomjoesam, we appreciate your review and we will pass on your kind words to Kathy!

Mike was exceptional as well as the finance manager, they made me feel like family. Looking forward to purchasing another car from this dealership. The company has done a great job training your employees on how to make a customer feel like they are the only customer.

Benzel-Busch Motor Car Replied: Hello Skip Branch, we appreciate your kind words and review!

John Meyer is an outstanding representative. He helped me select 4 cars in over 19 years. Each car was an excellent choice. Thanks for all your help.

Benzel-Busch Motor Car Replied: Hello Dolores13, We appreciate your review! We will pass on your kind words to John.

The above speaks for itself! Excellent service all around. Cudos to Chris and Socio for their wonderful service.

Willy Aramayo Replied: Hello Ian J. Hirsch, we appreciate your kind words and review!

Visited about 4 dealerships in Tri State area over the past 10 years.Benzel-Busch definitely keeps the Crown! Very well organized and Professional Dealership.

Benzel-Busch Motor Car Replied: Hello Al, we appreciate your very kind words and review!

Understands the importance of time. Friendly and professional and addresses all of your needs. Takes the time to go over all of your questions and provide explanations accordingly

Benzel-Busch Motor Car Replied: Hello ClassicStingray, we appreciate your kind words and review!

Good communication, reasonable negotiation, good knowledge of products and willingness to help. Of course, prices are high, hope the car is good and will serve for a long time. All good.

Benzel-Busch Motor Car Replied: Hello Valery Khersonsky, we appreciate your kind words and review!

My husband and I always love going to this place when getting cars. This is our second mercedes and every time we come here, it's always a smooth and honest service.

So far I am very satisfied with services and dealership.

Willy Aramayo Replied: Hello Rita Rahvar, we appreciate your kind words and review!

The service was exceptional as always. Valet guys were very helpful.

Willy Aramayo Replied: Hello Anthony Fonti, we appreciate your kind words and review!

Service center is extremely efficient and well managed. Both the intake person and later the service advisor were professional, and gave me a realistic assessment of length of time I would have to wait.

Excellent service. Highly recommend Benzel Busch.

Willy Aramayo Replied: Hello Connie Barrera, we appreciate your kind words and review!

It was a great experience yesterday a bush MB , the gentlemen Cristopher Almanzar went above and beyond. Excellent customer service. He was knowledgeable, details , and very pleasant.

Benzel-Busch Motor Car Replied: Hello MB, we appreciate your kind words and review!

Mr Peter Poliandro was very knowledgeable about all the features of the 2020 Mercedes GLE 350. He was very courteous and professional in answering all my questions.

Willy Aramayo Replied: Hello Raymond, we appreciate your review and we will pass on your kind words to Peter!

Extraordinary service care for engine check warning sign and loaner car service for free As well as repair time was reasonable Thank you for your immediate response

Benzel-Busch Motor Car Replied: Hello Lee, we are so glad to hear that you received excellent service at Benzel-Busch. We appreciate your kind words and we hope to see you again in the future!

In and out real quick makes it a great experience Its great when you pull up and they all come over to take care of you

Benzel-Busch Motor Car Replied: Hello Scro1, we appreciate your kind words and review!

I am always pleased with the customer service at Benzel-Busch in Englewood. The service is always fast and pre-quoted before any work is started. The staff is always very professional and the waiting area is comfortable, with coffee and either breakfast or lunch food.

Willy Aramayo Replied: Hello John Tansey, we appreciate your kind review and we hope to see you again in the future!

The BEST car buying experience i ever had and i have purchased 11 MB in my time. Effeicent Friendly Very Competitive price wise and Followed UP!!!

Benzel-Busch Motor Car Replied: Hello Happy Jack, we appreciate your kind words and review!

I AM VERY PLEASED WITH THE SERVICE DEPARTMENT. THEY WERE VERY ACCOMADATING AND KEPT ME INFORM AT ALL TIMES OF THE WORK BEING DONE TO MY 2008 C300.

Benzel-Busch Motor Car Replied: Hello MDNJ66, we are so glad to hear that you received great service at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!

Excellent.... the service advisor was excellent. He asked all of my questions and responded quickly to my calls and texts.

Willy Aramayo Replied: Hello HHouse, we appreciate your kind words and review!

Mr Louis Gallo has been our salesman since 2007. This is our 4th MB he assisted us.

Willy Aramayo Replied: Hello John Tolentino, we appreciate your kind words and review!

I always receive top notch service when I bring in our company vehicles. Staff is always very courteous and helpful. Vehicle are always repaired right the first time and are returned clean.

Willy Aramayo Replied: Hello LENNY, we appreciate your kind review and we hope to see you again in the future!

Talia and the team and Benzel are awesome! I love my new car and they were able to show me all of the features and complete all of the paperwork in less than an hour.

Willy Aramayo Replied: Hello Pete Kupprion, we appreciate your kind words and review!

Professional people they knows what they doing i try another dealership for service but this dealership is much better than others I advised all my friends to use this dealership.

Benzel-Busch Motor Car Replied: Hello Abdur#one, we are so glad to hear that you had a good experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!

I really liked the experience. I walked in, and the sales person -Jim- guided me and answered all the questions I had. He did way and beyond to mk me feel comfortable with the process. Very helpful!

Willy Aramayo Replied: Hello Alexandra A, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!

I was pleased with all aspects ( customer service, price, appearance of the waiting room) of my visit on 4/8/19.

Willy Aramayo Replied: Hello Sharon Eure Burns, we appreciate your kind review and we hope to see you again in the future!

I've come to this location many times for my service needs and that meant nothing to them apparently at my last visit. I returned a loaner with a scratch and left initially with an $800 bill, reduced to $700 because I asked for an itemized bill. Almost $400 of this bill was for labor and they also...

Willy A. Replied: Hi Krystal C.I apologize you had an issue with our loaner vehicle. It's never easy for any of our staff members to tell our loyal clients that they have to pay additional expenses for any sort of accidents. When we provide clients with a free loaner vehicle while their car is in service, we do go over certain key points. When a loaner is provided the client assumes responsibility for any damages while in their possession. If for some reason they were unable to show you the before pictures I can have your service rep send them to you. If you are still having issues with your vehicle I can arrange to have the vehicle picked up from your home. Once again we are sorry this happened and hope to see you come back.

Marco and Jose (SM in Pre-Owned) are truly awesome. I feel like a valued customer that they take a personal interest in. Jose has been taking care of me and my car for four years now. When ever I have any issue I know I can call him and he will handle it for me. He truly is an asset to Benzel...

Willy Aramayo Replied: Hello judy bucklen, we appreciate your very kind words and review!

I had flat tire and they came for me very fast (towing). Service was in the best quality of manner. Everything was satisfying that it was ready in one day.

Benzel-Busch Motor Car Replied: Hello Es1203, we appreciate your kind words and review!

Seamless process meeting my needs regarding the model options and colors courtesy fashion

Willy Aramayo Replied: Hello Annette Levy, we appreciate your kind words and review!

Benzel-Busch is an excellent dealership in all aspects of my dealings with them over the past fourteen years. My new car is the sixth that I have gotten from them. I have never had a problem with any areas of sales or service over this time period. It is an extremely well run operation. They know...

Willy Aramayo Replied: Hello Steven J. Tunick, we appreciate your kind words and review!

Benzel Busch is a premier dealership. The people I deal with there, John Meyer and David Tangen always have my best interests at heart, and give exceptional service. There are Mercedes dealerships closer to my home, but I dont use them because I honestly dont think they can compare with...

Benzel-Busch Motor Car Replied: Hello MSM606, we appreciate your kind words and review!

Kathy is amazing... in our business time is everything....We went in prepared and so was Kathy! The process was truly flawless.....I cannot stress enough that Kathy knows her stuff and will be the reason we will coming back .....

Benzel-Busch Motor Car Replied: Hello Jack1024, we appreciate your kind words and review!

I always enjoy the treatments at benzel Busch. My sales person is Mr. Lee. He makes the process seamless and streamlined. This is my 4th car from the same dealer and the same person. I would not come back otherwise. Highest recommendation to mr.lee and the team.

Willy Aramayo Replied: Hello Soo Kang, we appreciate your kind words and review!

My experience with Benzel-Busch was great they are a first rate dealership and Frank Lauro is a great salesperson I would recommend him to anyone looking to purchase.

Willy Aramayo Replied: Hello Gabrae Sams, we appreciate your kind words and review!

brought in my car for service/recall. Smooth process. Was not kept waiting at drop off Or pick up. was given loaner car as requested. Returned my car washed and vacuumed :blush:

Benzel-Busch Motor Car Replied: Hello Jenniferann76, we appreciate your kind words and review!

My sales person, Joseph was very professional, respectful, knowledgeable, pleasant, patient, and answered all me questions. I had an excellent and great experience with the services provided.

Benzel-Busch Motor Car Replied: Hello LadyC989, we appreciate your review and we will pass on your kind words to Joseph!

We have been taking our Mercedes E350 to this dealership for service and repairs for several years now and we have always been well treated by Chris Iseman and the staff at the dealership. They truly know how to treat a customer!

Willy Aramayo Replied: Hello John, we appreciate your review and we will pass on your words to Chris and the staff!

Appointment was kept on time. Service staff extremely helpful. Work was done quockly and correctly.

Willy Aramayo Replied: Hello Marc JFrankel, we appreciate your kind words and review!

Clean and professional. Everything went smooth. They informed me before doing any work. Everyone was nice and accommodating. It was easy to book my service appointment.

Benzel-Busch Motor Car Replied: Hello Fsullivan14, we appreciate your kind words and review!

My experience at Benzel-Busch was absolutely great. The service is unmatched. Doug answered all of my questions and worked with me to get exactly what I was looking for. Couldnt be happier with my purchase. Thank you for the great service! Will definitely be returning in the future.

Willy Aramayo Replied: Hello Andrew Meyveci, we appreciate your kind review and we can't wait to see you again in the future!

Exceptional customer service provided by Matt the sales agent. He seraerves a five STAR

Willy Aramayo Replied: Hello Suvendu, we appreciate your kind words and review!

Service reps were polite and knowledge. Wait time was reasonable and as promised. Waiting area is pleasant and comfortable. Complimentary car wash and interior vacuum very much appreciated.

Benzel-Busch Motor Car Replied: Hello kemuke, we appreciate your review and we hope to see you again in the future!

It was a pleasant experience! Peter showed us the different features of the vehicle in a professional manner! We drove the test vehicle on the highway and City streets. The price negotiation went smoothly without surprise!

Benzel-Busch Motor Car Replied: Hello Grandpa, we appreciate your kind words and review!

Coming from a deferent dealership We were very please to find Michael Ehrlich, who was very helpful. He did his best overall a nice experience.

Benzel-Busch Motor Car Replied: Hello Carguy, we appreciate your kind words and review!

Mike at Benzel-Busch was very friendly and easy to talk to. He got me in my vehicle quickly for a test drive, and made the whole process as painless as possible. I will definitely recommend this dealership to my friends and family.

Benzel-Busch Motor Car Replied: Hello Tmas33, we appreciate your review and we will pass on your kind words to Mike!

It's a fast and easy drop off and you are taken to a service advisor. Chris Iseman is knowledgeable, always gets you in and out, makes sure the job is done and communicates with you along the way. The experience is always a positive one.

Benzel-Busch Motor Car Replied: Hello Bear1118, we appreciate your kind words and review!

I only dealt with Joseph Simsek, and once again was provided the best experienced leasing a company vehicle, my third one from Benzel-Busch. The process was seamless and exceptional. As a disabled individual, all my needs were accommodated above and beyond.

Benzel-Busch Motor Car Replied: Hello CPC, we appreciate your kind words and review!

My Benzel Busch experience was as simple as could be. The staff are all so friendly and make everything simple. My vehicle was done in the shortest amount of time possible and they made sure everything was perfect before handing it back to me. Scott from service was extremely friendly and helpful...

Benzel-Busch Motor Car Replied: Hello Hanan4897, we appreciate your kind words and review!

The dealership reached out to me and made things right. I appreciate the effort they made and their assistance. Thanks.

Willy A. Replied: Hello Alex M.Let me begin by apologizing with your most recent experience, someone should've called you back in a timely manner. Looks like you were misinformed by someone in our staff, because we do adhere to the express guarantee. The minor service is 45 minutes and the major service is 1.5 hours or it's free. Please reach out to me at your earliest convenience at 201-567-1400 x11214, so I can get further details. Thank you for taking the time to share your feedback with us. Sincerely,Willy AramayoClient Relations Manager

From the beginning I was treated with respect. Felt very comfortable with Michael. I knew what I wanted and left with the car I had intended on buying. Very smooth transaction.

Willy Aramayo Replied: Hello Marianne Martell, we appreciate your kind words and review!

Matthew Paparazzo and team were phenomenal! They went above and beyond to assist as I was stuffed by Luxury Haus dealership in Leonia. Great teamwork

Benzel-Busch Motor Car Replied: Hello Shawlene M, we appreciate your kind words and review!

I had an effortless experience purchasing my used car. Sales person, Matthew Paparazzo and Manager, Jason, were responsible. I will definitely recommend them to friends and family, even though we do not live in NJ.

Benzel-Busch Motor Car Replied: Hello tba,ny, we appreciate your kind words and review!

I was truly impressed mainly with your manager Jason, he was the key for me sealing the deal. He is so professional and comes across like a caring person and provides with with the best deal possible so that you dont walk away. If it was not for him I think I would of walked,,,

Benzel-Busch Motor Car Replied: Hello teri, we will pass on your kind words to Jason. We appreciate your review and we hope to see you again in the future!

Matt Paparaazo is the best car salesperson we have ever dealt with. Extremely knowledgeable, patient and honest. Made the whole process pleasant and easy. We will come back, again and again, to buy cars from him.

Willy Aramayo Replied: Hello alanrudnick, we appreciate your review and we will pass on your kind words to Matt!

Another great experience at Benzel-Bush!! I love working with Dave Tangen, he is the best and really cares about his customers - it's like taking my car to a friend and not a dealership. I am very happy as I always am with the level of service here.

Benzel-Busch Motor Car Replied: Hello noona662, we appreciate your kind words and review!

My advisor Dave Tangen is attentive to what I ask and lets me know the best service for my car. Keeps me informed at all time and has my vehicle ready for when I pick up. Great service and I would recommend Benzel Busch to anyone looking for their car needs.

Benzel-Busch Motor Car Replied: Hello Ivan87, we appreciate your kind review and we hope to see you again in the future!

I've been coming here for a while - driving further vs. local dealerships because of previous positive experiences. However, the recent experience has left something to be desired. I called the dealership a few times before coming to ask some question - I was promised a returned call, that never...

Willy A. Replied: Hello Alex M.Let me begin by apologizing with your most recent experience, someone should've called you back in a timely manner. Looks like you were misinformed by someone in our staff, because we do adhere to the express guarantee. The minor service is 45 minutes and the major service is 1.5 hours or it's free. Please reach out to me at your earliest convenience at 201-567-1400 x11214, so I can get further details. Thank you for taking the time to share your feedback with us. Sincerely,Willy AramayoClient Relations Manager

Lamont Saunders made my experience with Benzel Busch Mercedes a great experience once again. I look forward in doing business with him again and would definitely refer my family and friends to him.

Benzel-Busch Motor Car Replied: Hello LP dass, we appreciate your kind words and review!

patrick is the best, dealing with him it is always a pleasure.the energy that he invest to make sure you`re satisfied and leave happy it is impossible to describe, thnks pat

Benzel-Busch Motor Car Replied: Hello s72187, we appreciate your kind review and we hope to see you again in the future!

Douglas Ryan was great! My husband and I came in to get more information about the GLC 300. Doug was very knowledgeable and shared an extensive amount information about the vehicle. Doug answered all of our questions and took us out for an amazing test drive. The experience was so great and smooth....

Benzel-Busch Motor Car Replied: Hello TCRB, we are so glad to hear that you had a wonderful experience with Doug. We will pass on your kind words to him!

I would recommend both Orlando Dranguet, who was great and very responsive to all my calls throughout the leasing process as well as Joe Herman to anyone looking to purchase or lease a Mercedes or any vehicle, for that matter. They coddled me and I felt like a "family member" of Benzel- Busch....

Benzel-Busch Motor Car Replied: Hello Joe Fig, we appreciate your kind words and review!

Thank you Scott. Amazing service always impressed.

Willy Aramayo Replied: Hello Luis Felipe, we appreciate your kind words and review!

Eli was professional and courteous. All the paperwork was ready by the time I arrived. He took time to go over all the vehicle features and helped me set up all the connectivity. I couldn't be happier.

Willy Aramayo Replied: Hello Eric, we appreciate your review and we will pass on your kind words to Eli!

Frank Armando pays attention to every detail Always keeps me updated regarding details of service and in an timely manner, regarding cost , time and exact needs of the service

Benzel-Busch Motor Car Replied: Hello Jack, we appreciate your kind words and review!

The Sales person, Mr. Frank Lauro was beyond professional. He took the time to listen to me with all my questions; he explained everything very well. He took for a nice drive test and was very patient. He was always very prompt with communication on both: phone and email. I'd have to say: I had the...

Willy Aramayo Replied: Hello Adiamar "ADdy" Da Silva, we appreciate your kind words and review!

The car buying experience was excellent, salesperson, and the Benzel-Busch staff was very courteous, helpful and attentive.The Sales Lady Ms. Colanani was very much informed and knowledgeable about the car, its features and attributes.

Willy Aramayo Replied: Hello Christopher Haschek, we appreciate your kind words and review!

fast and responsive. Great job. Lots of communication and easy to p/u.Dave was constantly updating me and when i had a question , he went out of his way to get the answer.

Benzel-Busch Motor Car Replied: Hello fightinirish14, we appreicate your kind words and review!

Matthew is an excellent salesperson. Patient, friendly, and professional.

Willy Aramayo Replied: Hello Bonnie White-Jones, we appreciate your review and we will pass on your kind words to Matthew!

Dave was assigned service rep. From the moment I arrived he greeted me and made sure to verify the service and recall I was dropping my car off for. He got me a loaner quickly as I had to go to work. Throughout the day, he texted and called with updates and other recommended services. He also made...

Benzel-Busch Motor Car Replied: Hello YuriARomero, we appreciate your kind review and we hope to see you again in the future!

Excellent customer service. Brianna was extreme knowledgeable and friendly towards all the car features. Larry is always very attentive and professional . Frank Armando from service is really professional.

Benzel-Busch Motor Car Replied: Hello Gellert, we appreciate your very kind review and we hope to see you again in the future!

Beautiful dealership and Doug Ryan was the best car salesman I have ever encountered! Doug is personable, has great follow through and truly delivers an exceptional car-buying experience!

Willy Aramayo Replied: Hello Janice Dellay, we appreciate your kind words and review!

I walked into this dealership to get a specific car and Sandro made it so quick and easy! Everything went so smooth (including my new car) and I was so happy with the experience. Thank you to everyone at Benzel-Busch

Good service excellent and professional people very nice and clean places good communication before and after service,go to recommend to everyone , thank u to next time

Benzel-Busch Motor Car Replied: Hello Mariusz, we appreciate your kind review and we can't wait to see you again in the future!

I have been getting cars from here for several years and Im very happy with their service. Ask for George Gousias he will help meet all your needs. I highly recommend him!

Benzel-Busch Motor Car Replied: Hello Mperry, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your kind words and we hope to see you again in the future!

The service advisor was very personable and polite. Everyone there is very friendly and they do at good job at servicing my vehicle. Their waiting area is very nice and the complimentary snacks and coffee are very tasty.

Willy Aramayo Replied: Hello Todd Heckman, we appreciate your kind words and review!

Lou is very friendly, attentive to our needs . Always does a follow up call . He is the reason we go to Benzel Bush. The best salesman

Benzel-Busch Motor Car Replied: Hello Lb, we appreciate your kind words and review!

The best in the Tri State area!!! They do things the right way. Five Star service from the workmanship to the service to the product!! Thank You Lou Gallo got the utmost of care !!!!

Willy Aramayo Replied: Hello John Nicholas, we appreciate your kind words and review!

Our salesman Frank Lauro did an excellent job with the sales process. Frank was extremely knowledgeable about the cars, he responded timely addressing all of my questions and issues. Frank provided some great recommendations and ensured that the process went smoothly. I will buy my next car from...

Willy Aramayo Replied: Hello Patrick Dentato, we will pass on your kind words to Frank. We appreciate your review and we cant wait to see you again in the future!

Excellent customer service and the saler person and finance staff was excellent .

Willy Aramayo Replied: Hello Emmanuel alcantara, we appreciate your kind words and review!

Good sales Dept. The manager Joe Hermann is great David Tange is Excellent always accommodate me for my service on my vehicles and the mechanics know what theyre doing always prompt clean and accurate I live 55 miles away there is a Mercedes dealer a mile and a half from my home Id like and...

Willy Aramayo Replied: Hello Len Wesling Jetco inc., we appreciate your kind words and review!

Routine major service appointment was performed professionally and efficiently. Service advisor was excellent in keeping me informed on progress and results.

Willy Aramayo Replied: Hello Fitz Read, we appreciate your kind words and review!

Excellent service. Joh Powell was courteus, ever ready to be of service and knowledgeable. He was professional, gave a good estimate of when the work was to be done given the skeleton repair crew given that day was a holiday, quickly processed the loaner. Surprisingly, the work was completed...

Willy Aramayo Replied: Hello Daniel Miranda, we appreciate your kind words and review!

Excellent, smooth customer service, starting from when i pulled into the driveway. Great service.

Willy Aramayo Replied: Hello Nina Griffin, we appreciate your kind words and review!

Despite being very busy, the service department is very efficient in receiving customers, processing the vehicle drop-off and escorting the customer to the service waiting area to be met by the service advisor. The waiting area is very spacious, clean, well stocked with coffee, espresso drinks,...

Benzel-Busch Motor Car Replied: Hello Benz-Bahn, we appreciate your kind words and review!

Accommodated my schedule change and were very courteous upon arrival, met with me quickly, and described the process well. On the return to pickup my car I received the same great treatment.

Benzel-Busch Motor Car Replied: Hello Mnmaarons, we appreciate your kind words and review!

Chris and his team were amazing and getting everything I asked for. Also the loaner car was great ! Benzel Bush is exceptional ! I would recommend them to everyone !

Benzel-Busch Motor Car Replied: Hello PJSONG25, we appreciate your kind review!

Benzel-Busch, I feel, is the best dealership around. Tim, the service writer is knowledgeable, courteous and professional. When I pull up with my car, I am greeted immediately with kindness and professionalism. Thank you, Benzel-Busch.

Benzel-Busch Motor Car Replied: Hello RC, Ridgefield Park, we appreciate your kind words and review!

Great service provided to my car, the drivers and customer service were very professional,also fast repair and the fact that I did not have to go to the dealer for this was great

Benzel-Busch Motor Car Replied: Hello Amalia5c, we are so glad to hear that you received great customer service at Benzel-Busch. We appreciate your kind words and review!

Convenient pick up and drop off of my vehicle at my home and office.

Willy Aramayo Replied: Hello Ken L, we appreciate your kind words and review!

The regular maintenance service was excellent this time. Fully satisfied with Mike Kim. He took care of problems in detailI. I really appreciate it for his service. I recently had horrible experience to repair my car in Englewood, NJ service center and decided not to come back to Mercedes-Benz...

Benzel-Busch Motor Car Replied: Hello Lee709123, we appreciate your kind review and we hope to see you again in the future!

From my arrival until my exit everything was incredibly easy and very professional. My service advisor was polite and extremely imformative. He was a pleasure to work with.

Benzel-Busch Motor Car Replied: Hello Sharon123, we appreciate your kind words and review!

Extraordinarily experience at the dealership and service provided , l was immediately attended to as soon as I pulled in, a service member was called in to handle all paperwork and my car was brought to me in no time. The facility is clean . Lou Gallo was excellent, checking in with me and...

Benzel-Busch Motor Car Replied: Hello rnagbe55, we are so glad to hear that you received great service at Benzel-Busch. We appreciate your review and we hope to see you again in the future!

Excellent as usual, Chris Iseman and Orlando Dranguet great and very helpful.

Willy Aramayo Replied: Hello Marty Zaikov, we appreciate your kind words and review!

The service here as well as the staff is always excellent. Chris Iseman is the best, always goes the extra mile to accommodate me!

Willy Aramayo Replied: Hello Onofrio, we appreciate your kind words and review!

Very pleasant experience comfortable waiting area with food and beverages Quick service and very polite friendly service

Willy Aramayo Replied: Hello Joy, we appreciate your review and we hope to see you again in the future!

My wife's GLE 350 had a flat tire when she arrived home from shopping. I called my service adviser at BB, and he had the Roadside Assistant mechanic at my house in 20 minutes. 15 minutes later the donut tire was installed and my wife drove to the dealership, where it installed a new tire and...

Willy Aramayo Replied: Hello Malcolm A. Borg, we appreciate your kind review!

from the time the welcome staff , to the time I pick my car , all was friendly and helpful it was fast than I expected and I experienced with other dealer in the past your car is save there , and you get good service

Benzel-Busch Motor Car Replied: Hello m . hamdan, we appreciate your kind words and review!

Everything went smoothly from the time I arrived till I picked up my car. Mr. Iseman was very professional and friendly. My car was clean and ready for pick up upon arrival.

Benzel-Busch Motor Car Replied: Hello jude, we appreciate your kind words and review!

Besr ealerahip. My 4th car. Best customer service. Nice environment. All the employees became friends over the years. Will be back again soon. Sending also lotsmof referrals.

Benzel-Busch Motor Car Replied: Hello Servet, we appreciate your kind words and review!

My wife and I returned to Benzel-Busch Mercedes-Benz after three years of leasing our 2016 E400. Needless to say we were as happy with their services as we were the first time. From the moment you walk in the door, you are greeted with the utmost professionalism and true sense of appreciation,...

Benzel-Busch Motor Car Replied: Hello Jv51914, we appreciate your very kind words and review!

We bought our car here at Benzel Busch and had the best experience with our salesman Douglas Ryan. His service was first class from the knowledge of the vehicle, financing options, all the way down to helping us with our own insurance issues with our insurance company. He was extremely patient with...

Benzel-Busch Motor Car Replied: Hello AS, We appreciate your review. We will pass on your kind words to Doug Ryan!

Got great service, did what I asked and got my wheels repaired per my warranty. Delivered and dropped off my car to my place of residence when I was called out of town. Very appreciated.

Benzel-Busch Motor Car Replied: Hello CLS550, we appreciate your kind words and review!

It was a pleasure to lease my vehicle from Lino. Stacy was very impressive too! Of course, Sal oversees the whole experience very expertly. I will be back again next time.

Benzel-Busch Motor Car Replied: Hello nshoykhet, We appreciate your kind review and we cant wait to see you again in the future!

I got my car serviced. The dealership is vey professional and Scott is very good in what he does. Always very responsive and got my car serviced quickly.

Benzel-Busch Motor Car Replied: Hello MS, we appreciate your kind words and review!

Customer service was excellent as always. Service was faster than I was told. When I picked up the vehicle, it was washed and nicely vacuumed

Benzel-Busch Motor Car Replied: Hello Cspooner167, we appreciate your kind words and review!

I came in for a part recall and Chris Iseman was waiting for me, he had a loaner car all ready and had my car finished when he said it would be. Everything was perfect.

Benzel-Busch Motor Car Replied: Hello cstaff, we appreciate your kind words and review!

Only 4 stars because the price could've been alot better and with more options,at least bluetooth for what i paid but its in good condition.

Love the ease of taking the car in for service at BB. Loaner was ready to go. No hassle.Would recommend the dealership any time.

Benzel-Busch Motor Car Replied: Hello Heidrun04, we appreciate your kind words and review!

Harold Reyes, the gentleman, who was assigned to me was very accurate in his projected time frame for the work being done. He checked in periodically to make sure I was doing fine and and give me whatever updates he had. He was professional and courteous. I was very pleased with the service...

Benzel-Busch Motor Car Replied: Hello MMI, we appreciate your review! We will pass on your kind words to Harold.

I found the staff to be pleasant, congenial and professional. As a salesman Lou Gallo was exceptional and Jan Aquas was very thorough in demonstrating all the features of my new car. Best place to purchase a Mercedes!

Benzel-Busch Motor Car Replied: Hello marsal1018, we appreciate your very kind words and review!

David was very helpful and pleasant to work with! He kept me updated on the service status of my vehicle and was very accommodating to my work schedule.

Benzel-Busch Motor Car Replied: Hello EGDA VELOZ, we appreciate your kind words and review!

John taken great care of us. My dad always dealt with John. He passed away. Now my mom needed a new car and John did a great job all in a 4 hour period.

Benzel-Busch Motor Car Replied: Hello geraldjr, we appreciate your kind words and review!

doug was great. he is a real gentleman. He really knows his business and was a great help to decide on the best car for me

Benzel-Busch Motor Car Replied: Hello john morra, we will pass on your kind words to Doug. We appreciate your kind review!

Worked with Lino Cascardi on the acquisition of what for me has been one of my bucket list cars. Lino is a very patient, personable and highly informed professional. He understood what I wanted and he seamlessly delivered.

Willy Aramayo Replied: Hello Jeff Flaster, we will pass on your kind words to Lino. We appreciate your review and we hope to see you again soon in the future!

Very professional & easy to work with. Really knows how to structure a deal and very knowledgeable about the brand. Can't say enough good things. Easy transaction. No typical dealer BS.

Benzel-Busch Motor Car Replied: Hello Arista128, we appreciate your kind words and review!

I have been a Mercedes customer for 9 years but this past January was my first experience with Benzel-Busch. From the first contact via email to the delivery of my new GLC300, I have been so impressed with the professionalism and personal service provided by Sal Architto and his staff at...

Benzel-Busch Motor Car Replied: Hello J. Li, we appreciate your very kind words and review. We hope to see you again soon!

The dealership provides excellent service from making appointments to drop off, getting a loaner and knowing pertinent information (problems found, cost, etc) to pick up once serviced.

Benzel-Busch Motor Car Replied: Hello JerseyJohn, we appreciate your very kind words and review!

Found that when replacing a tire purchased here it comes with a warranty. I'm confused exactly why but if the tire fails within the first year, it's replaced free. Apparently in the second year it's half price plus labor. Still, if you need a replacement, it's good to get the discount. And I know I...

Frank the sales rep was amazing made me feel like a valued customer I look forward to many more years of shopping at Benzel Busch

Benzel-Busch Motor Car Replied: Hello Joe vacca, we appreciate your kind words and review!

Excellent service for fixing warning message on coolant level.

Willy Aramayo Replied: Hello Cal, we appreciate your kind words and review!

Excellent - Everyone was exceptionally helpful. Thank you so very much. Maureen York

Willy Aramayo Replied: Hello Maureen York, we appreciate your kind words and review!

went in for service and taking care of from the moment I pulled up till i left. i was offered a rental with no issues and was in and out thanks to me service rep david nieves. vehicle was done promptly and there clean and ready when was called to pick it up. thanks again to all the staff behind the...

Benzel-Busch Motor Car Replied: Hello joeyE400, we appreciate your kind words and review!

John Powell was my service representative. He is intelligent, caring, and a pleasure to work with. Mercedes Benz is fortunate to have John as an employee.

Benzel-Busch Motor Car Replied: Hello Jane, we appreciate your kind words and review!

I highly recommend Lino Cascardi and his team at Benzel Busch. I have purchased many cars there. The service department is excellent. Lino and his team are very professional. Overall, a fine experience.

Benzel-Busch Motor Car Replied: Hello Nyrangers711, we will pass on your kind words to Lino. We appreciate your review and we hope to see you again soon!

Just had a Service B. It always amazes me how quickly and efficiently the staff accomplishes this. From the time that I pull in till the time that I leave, i was taken care of. Kudos to all!

Benzel-Busch Motor Car Replied: Hello Chris925, we appreciate your kind review and we hope to see you again in the future!

Showroom is clean and inviting, employees courteous as soon as you walk in door! Salesperson very helpful , knew his products with options (NO. BS) well run business!

Benzel-Busch Motor Car Replied: Hello PC-AMG, we appreciate your kind words and review!

thank you for making my life so easy to get my car fixed..... from the appointment to the loaner to expediting the repair, amazing ..... thanks again

Benzel-Busch Motor Car Replied: Hello Jack1024, we appreciate your kind words and we hope to see you again in the future!

Excellent service. Friendly reception, work was quick. Overall, very pleased.

Willy Aramayo Replied: Hello Michael Fu, we appreciate your kind words and review!

My experience with this dealer was excellent in all areas.

Willy Aramayo Replied: Hello B, we appreciate your kind review and we hope to see you again in the future!

Very responsive service. Chris was very professional, upfront and a big picture person. Thank you.

Willy Aramayo Replied: Hello Aileen, we appreciate your kind words and review!

I Ordered some small repair on the Maybach with Frank over the phone. The car was picked up and fixed perfectly in due time. Excellent service as usual for the pas 24 years at BB.

Benzel-Busch Motor Car Replied: Hello PierreDiane, we appreciate your kind words and review!

Shopping for my GLA 250 was a great experience! Doug Ryan, the salesman, was such a pleasure to work with... It was a rainy day and he took me out to test drive different models and was so helpful in explaining the different models to me. I came with a certain budget and he worked with me for...

Willy Aramayo Replied: Hello Marisol Lee Colon, we are so glad to hear that you had a great experience at Benzel-Busch. We appreciate your kind review and we can't wait to see you again in the future!

Great service,, car was done correctly, David Tangen makes you feel like family and goes over the top to make it work! One of the main reasons I still go because David

Benzel-Busch Motor Car Replied: Hello mike, we appreciate your kind words and review!

This was my first-time experience with Benzel-Busch. From making the appointment to pulling my freshly washed car out of their lot I was thrilled. Chris was my contact and he is very pleasant and professional. Explained everything in detail to me and never once tried to push me into addition...

Benzel-Busch Motor Car Replied: Hello Lynn Harland, we appreciate your very kind words and review. We hope to see you again in the future!

David was exceptionally helpful and professional. Being a customer of B&B since 2007 - service was rendered very well. Juan (service man assistent) always friendly and helpful, would recommend him as well. Overall everyone was very helpful and consciousness.

Benzel-Busch Motor Car Replied: Hello Keshka12, we appreciate your very kind words and review!

Ben went above and beyond an ordinary salesman to help me get a good car for my wife. He entertained all my questions about the details of the car and made sure I got the best for my wife. He is the best.

Benzel-Busch Motor Car Replied: Hello GLA 250, we are so glad to hear that you had a wonderful experience at Benzel-Busch. We appreciate your kind words and review!

David was exceptionally helpful and professional. Being a customer of B&B since 2007 - service was rendered very well. Juan (service man assistent) always friendly and helpful, would recommend him as well. Overall everyone was very helpful and consciousness.

Benzel-Busch Motor Car Replied: Hello Keshka12, we appreciate your very kind words and review!

Ben went beyond and above the sale representative to make sure i got the best car for my wife. He accommodated all my questions and made my experience worthwhile.

Willy Aramayo Replied: Hello Kareem Bosede, we appreciate your kind words and review!

Bought my car in to be serviced and as usual Dave Tangen my service advisor took care of everything so efficiently and professionally. I wouldnt take it anywhere else!!

Benzel-Busch Motor Car Replied: Hello Lorna123, we appreciate your kind words and review!

Salesperson Steven David was amazing very knowledgeable

Willy Aramayo Replied: Hello Cindy Reid, we appreciate your kind words and review!

I have been coming here since 1990 great service for the most part. I like this dealership very much. I also would recommend getting a used car from Benzel the cars are in great...

Benzel-Busch Motor Car Replied: Hello LoveMercedes1, we appreciate your kind review and we can't wait to see you again in the future!

I have been dealing with Chris Iseman, who is and has been an outstanding service representative for your company. It is because of him and his professionalism that I would not have my car serviced anywhere else, or purchase a new Mercedes anywhere else.

Willy Aramayo Replied: Hello Gary Esoldi, we appreciate your kind words and review!

I have always had a great experience at Benzel Busch but this time it was truly exceptional. After totaling my 2017 C class, I called my sales person and he had me in a car in 2 days. That's amazing!

Willy Aramayo Replied: Hello Linda M., we are so glad to hear that you had the best experience at Benzel-Busch. We appreciate your kind words and we hope to see you again in the future!

Matthew was very curtious and straight forward. There was no pressure and gave me great numbers from the beginning so there was no back and forth like a typical dealership. I would recommend Benzel Busch to everyone.

Benzel-Busch Motor Car Replied: Hello Nickloh1, we appreciate your kind words and review!

Drove an hour to Englewood to view and test drive a GLE400. Wound up purchasing it that day with easy pressure less negations. John our sale rep was very helpful and professional thru out the transaction.

The process was smooth from identifying a car online, scheduling appointment, straight forward finance info and checkout. In and out with car in 2 hours Great job

I dealt with Doug in the pre-owned department. Seemed like a great guy, had good conversations and he wasn't overly pushy. He was aware I was still exploring other options and I left on good terms saying I would be back if there was the right opportunity. He was then extremely rude over text message...

the sales and service staff make your experience nice and easy. don't hesitate buying you next car here... excellent!

Willy Aramayo Replied: Hello diane dalessandro, we appreciate your kind review and we hope to see you again in the future!

Excellent service....convenient and reliable. My advisor is Sosio Sole....I can always rely on his help and good advice!

Willy Aramayo Replied: Hello robert rigolosi, we appreciate your kind words and review!

The level of customer service was above and beyond the norm.

Willy Aramayo Replied: Hello Roger, we appreciate your kind review and we hope to see you again in the future!

Our salesperson was very professional and knew every detail of the car we were looking for. Most importantly, you get the feeling that you can trust him. The person who helped us during delivery was also very knowledable. We were very satisfied with the whole experience.

Thank you to all the staff at the Englewood center for your friendly, courteous experience. All issues were addressed quickly and we were in and out in no time.

Benzel-Busch Motor Car Replied: Hello Linny, we appreciate your kind words and review!

Everything went quite well as always I can truly say that after almost forty years , I have no complaints about doing business with this Dealership and will refer friend and family.

Willy Aramayo Replied: Hello Dr.Calvin Browne, we appreciate your kind words and review!

I will recommend this dealership . Douglas has time to explained everything to us . Gave us more options to choose from. Im happy with my purchase

Benzel-Busch Motor Car Replied: Hello Stely, we appreciate your review and we will pass on your words to Douglas.

One of the biggest pleasure when you choose your car, you have the chance to derive them and you like them all Thank you so much

Benzel-Busch Motor Car Replied: Hello Valentino, we appreciate your kind words and review!

Brought my vehicle in due to the check engine light being on. Dropped it off, loaner was waiting, in and out in under an hour!

Benzel-Busch Motor Car Replied: Hello stktstr, we appreciate your kind words and review!

From the ease of making my service appointment to the time when I picked up my Smart car, the experience was first-rate. Scott Bateman kept me up-to-date re the status of the servicing of my car and is professional, knowledgeable (we discussed the future of the Smart Car) and courteous. Scott even...

Benzel-Busch Motor Car Replied: Hello johnny tremendous, we are so glad to hear that you received excellent service at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!

Benzel Busch was excellent during my last service. They were able to complete the service within a short time frame and provided great customer service. Chris Iseman and Sossio Sole were excellent throughout the entire process. They continually followed up with me and were always available to answer...

Benzel-Busch Motor Car Replied: Hello metsrchamps0001, we appreciate your very kind words and review!

One issue - all personal settings were erased during system upgrade. I had to re-do all the radio stations, favorites, seat settings.